Great experience! On time, efficient, friendly, conscientous... Will use them again. Excellent…read moreservice.

I rarely leave negative reviews because I understand that accidents can happen, and I generally…read moredon't like to damage a business's reputation. In fact, I almost didn't post this. However, after my experience, I feel it's important to share it so others can make an informed decision. I previously used this company and had a great experience, which is why I hired them again. As a Realtor, I've also referred multiple clients to them over the years. Unfortunately, this move was very different. During the move, my 65-inch TV was damaged beyond repair, my husband's smoker cover was ripped causing scratches to the smoker lid, another smoker had a wheel bent, and the nuts and bolts for our trampoline were lost. After filing a claim, I was offered only a little over $100 for all of the damage. The only other reimbursement I received was the $150 I had paid for them to move the trampoline, which was refunded at the end of unloading and before the insurance claim was submitted. Before I could even submit a claim, I had difficulty getting in touch with the moving company. After multiple phone calls and an urgent email, I finally received a response a day later stating the employee had been out sick for most of the week. While I understand that illnesses happen, I was disappointed there wasn't a backup process for responding to customers reporting damage. My biggest concern was what happened before the move even started. I was handed a tablet and told to sign so they could begin loading. The screen contained only a signature box with nothing to read. I later learned the document I had supposedly signed limited their liability to just $0.60 per pound and indicated I had declined full-value protection. That was never explained or offered to me. Had the document actually been displayed, I would have read it, as I always do before signing anything. The unloading process also felt rushed because the crew had a nearly six-hour drive home and another move early the next morning. My move had been scheduled well in advance, so this should not have come as a surprise. By the end, the owner appeared frustrated and was rude, which I found unprofessional. I'm not writing this review to bash anyone. I genuinely wanted this move to go well, especially after my previous positive experience and the referrals I've sent their way. I simply want others to be aware of my experience, ask questions about valuation coverage before signing anything, and understand what the claims process may look like if something valuable is damaged. I truly don't want anyone to go through what we have with this whole process.

Pro Movers was a perfect choice for us; I highly recommend their service. We originally booked them…read morefor a Saturday but our POD was delivered early Friday morning. They graciously changed the time for us and moved all of our items by Friday afternoon. To move into a two-story home took them about an hour and we were very thankful for their hard work.

Speed should be these guy's middle name. I've used them twice and both times they've done an…read moreexcellent job. Scheduling was easy and the cost was worth it.

Called for moving info. They hung up then called me back from a different number, telling me to use…read morea 3rd number. When I got to talk to someone, they were a bit rude and told me they'd have to get back to me the next day. Never called me back, so I guess they don't want my business

Over-promising and Under-delivering. We wish this to not happen to any other customers. Very…read morefriendly but no accountability on company's part. We have moved several times and never had this experience. Items were scratched during move. Items left loose in truck which should have been packed up. On site packing/loading went until late hours of the night even when owners offered to return the next day. Byco boss said all must be completed that night and still they quit working at 12:30 at night-leaving large portion of the household items on the carport. Several items were then stolen from the site-which the company says they have no accountability. Disappointed with the process and outcome.

I have brand new $200 bench with the tag still attached wabroken by these movers-…read more I did reach out but they acted like they didn't know anything when my mother seen when they did it... Not to sure if I recommend them. I innerstand things happen during a move but they are allergic to accountability

If I could I'd give Omar a 10 Star out of 5. I needed a last minute quote/pick up for garbage that…read moreI've had over three years. He was the cheapest quote I received. He quoted me 75$ while everyone else quoted me 150-300$. He came and a matter of 2O minutes he was done. Very responsive and effective. There is no doubt i would recommend this to my military friends.

I used them to move in town. Was very happy with their services and they are competitively priced…read more Minor damage to a workbench but some of that may go with the territory. They were careful and appeared to use all appropriate equipment and moving material. Wasn't nickled and dimed with unexpected charges. Would use them again.

Brothers moved and stored our belongings in June 2026 and was horrible in every way. Loading…read moreinvoice claimed 5 movers and 2 trucks; there were 3 movers (of which only 1 guy was actually hustling) in one undersized truck. They had to come back the next day to load remaining furniture and boxes in another truck and I had to hound them (3 calls & 2 emails) to get it done before I had to be out of the house. Contracts/documents are signed ON THE MOVERS PHONE! once they already have control of your belongings. It's impossible to read through several pages of contract on this guys phone while he's holding it. Oh, and one of the worthless guys managed to damage three wall corners that needed repair before move out. After storing for two weeks, a truck and a panel van show up with a crew of mostly day-laborers who dropped and damaged multiple pieces of furniture and boxes. They scratched a brand new floor in two separate rooms literally dragging in a heavy wall bed which they then broke, making it unusable. They damaged a large specially-made desk which will require professional repair and another cabinet which I ended up just throwing away out of frustration. The very best part is that, after all of that damage (the wall bed alone will cost $3000 to replace, the owner Paul Woodruff is down-grading my insurance claim to ZERO DOLLARS based on $1 per pound --that tiny text on the phone, remember? minus $1000 deductible. Do not use Brothers Moving & Storage. You'd be better off just putting all your stuff in the dumpster now and saving the headache. Oh wait, there's more! Michael, or whoever does the walk-through, will give you an estimate with a "not to exceed" amount and be so very proud that they disclose this upper limit but I can promise you, that upper limit is exactly what you will pay. They will manage to get it there one way or another.

I don't usually leave reviews, but I feel others should know about my experience…read more I worked for this company for a short time and was disappointed with how things were handled. During one move, a light fixture came loose while we were moving furniture. It was not broken, but I was not given the opportunity to fix or inspect the situation before being told I would be responsible for it. The bigger concern for me was the work environment. While on a job moving belongings for an elementary school, I was riding in a company truck that contained the school's items when coworkers were smoking marijuana inside the vehicle during the workday. I felt this was extremely unprofessional and concerning, especially while transporting customers' belongings. I brought the issue to my crew leads attention, but the situation continued as he also was doing the same thing so he was dismissive. I ultimately chose to resign that same day because I was not comfortable continuing in that environment. When I received my final paycheck, deductions were taken that I did not feel were properly explained or documented. Overall, my experience was disappointing, and I would encourage anyone considering working for this company or using their services to ask questions about workplace policies and expectations.