I hired J&J to winterize my sprinkler and they did a good job. They actually installed the…read moresprinkler system for my parents when they owned my house and it has worked well for over 15 years.

Very poor customer service, lied and did not do the job agreed for. when questioned, abruptly…read morestopped service

These guys were absolutely amazing! They went above and beyond to communicate, gave me an estimate…read morevia photos, and did an amazing job on my yard. Highly recommend!

I called Eric about a spring clean up to get our house ready to put on the market. He actually…read moreanswered the phone when I called, which just doesn't happen any more. I was impressed already. He agreed to come take a look in a day or two and gave me an estimate that day. It was a fair price and we agreed. We scheduled the job to be done within 1 week and he and his crew showed up with all the tools and machinery to do the job. I think there was 5 guys here tackling the job. Everything was completed within 2 days and all done professionally. They will give you a price for any kind of work, including cleaning dog pen area and fire pit! Eric is a really great personable and trusting guy. I highly recommend using his team for your yard work. A+ guys and I'm not an easy A kinda person.

We've just finished our first season with Black Diamond. Joe and his crew are courteous,…read moreprofessional and overall have done a great job. They were at my house each week taking care of our lawn and have done especially an excellent job with the fall clean up. We have many trees on our property and Joe and his crew came by two times as he said they would and cleaned up so nicely. Impressive! Joe also returned my emails with questions - I really appreciated his professionalism. If you're looking for a great landscaper, call Joe at Black Diamond.

Dont waste your time. Guy told me to call him back a couple days before the first storm to do snow…read moreremoval for my grandparents. Called him left a voicemail. Nothing. Tried again next day . Nothing. Not a good impression.

I've never posted a negative review about a local business, and am sad that I have to leave a less…read morethan stellar one here. I think the issue boiled down to poor communication. Despite me asking several times before our service date to detail what the work included specifically, I was left with a yard that feels unfinished and now have to spend more money on. I contacted Jeff's landscaping because we purchased a house several years ago with a lot of landscaping that we have never had professionally done. I was hoping to have a landscaping company come and edge both the front and back yard areas to make it look polished, and to have everything re-mulched. Jeff came out to the house for an estimate and I explained what we wanted- everything edged and mulched as a "reset and refresh" to all the areas, including the backyard which had not been edged in at least 5 years. I had already done about 50 bags of leaf cleaning and weeding myself before calling him. Jeff articulated understanding what we wanted as we did a walk through, specifically pointing out all the areas that needed to be edged and understood I wanted everything to be clean lines; a fresh start. Jeff sent us a quote shortly after that included both "Spring Cleanup" and mulching. I emailed him back several times asking for details/clarify info what the "spring cleanup" involved because I wanted to be sure it was what I thought it was- blowing out remaining leaves and making a clean, polished edge in both the front and back. He responded that it included Thatching of the lawn, edging of the beds, raking and general cleaning of all areas." I emailed back responding that we had saved up a long time to get this done professionally, and that we were excited to work together. He even kindly got me brown mulch which he doesn't typically carry but I had requested. The day that his team showed up, when I looked out the window I saw the workers edging first thing in the morning- the lines looked pretty haphazard and I was confused- lots of curving lines and right angles and turns and waves in an areas that should be generally straight lines across a mulch bed. Additionally, some things just didn't make sense- for example they cut a mulch bed on the left side of our shed door but not on the right. I went outside to the workers twice and asked if they could just make the lines straight or a gentle curve- I thought they understood. By the time I looked outside again it was worse. I got my phone to call Jeff to see what was going on, but by that time they drove away. Soon after Jeff came with the truck of mulch, ready to spread it. I told him why I was confused, and not liking what I was seeing. Jeff explained that often he comes out and sprays a line for where his workers should edge, and the client can see before it's done- he said "in this case that didn't happen". He didn't explain why. What he did say was that his workers must have "followed the lines where the weeds were growing and stopping", resulting in the strange shape that they chose. I tried to remain fair and calm but expressed how this was frustrating to me, as we had saved a long time for our lawn to look polished and clean and that I felt it wasn't right that a step that normally happens didn't, resulting in a less than optical result. Especially when we had communicated that this was a big deal for us financially. Jeff's reply was that the quoted price included edging of existing beds and that what we should have asked for was that we wanted new beds to be dug since these had been neglected for so long. I am not a landscaper and I'm a first time homeowner- I think I was very clear in stating what we wanted (both in person and via email) and I feel this should have been brought to I my attention before the workers started cutting. Jeff finished mulching, and I again came out after reflecting and expressed my frustration as I looked at the finished product. He said he would come back and fix what he could, which meant tearing out more grass to straighten the lines, and that that was more labor than was originally quoted. Jeff did come back and things look improved- however still not great. And because he fixed the edging after he mulched, I am now left with multiple large areas that require more mulch. I am happy to pay for that mulch, but he is also quoting me an additional amount to have the truck come back to spray the mulch- otherwise I have to do that labor myself. Either way, several hundred of dollars more and there are still areas which don't look like they were professionally landscaped.

Always reliable. Jeff and his crew have been awesome to work with this season. I look forward to…read morehaving his crew work on my property in the 2020 season!

I will start by saying I live in a condo community and Wachusett Tree has a contract with us. We…read morereceived a notice they would be on site to remove a tree on a particular date, parked in a certain spot while the tree came down. They arrived early. One in our community was leaving for work but the street was blocked impassable. He asked, how long will the street be blocked, the response was f*** you. Again, I need to be there by 9:30, can you at least let me know how long you'll be here. "We'll be done when we are done, f*** off and f*** you. Seriously? This neighbor is so quiet. We are an over 55 community. If it was up to most of the residents that would be their last day on the property. I gave one star because I had to otherwise it wouldn't post. You should be more careful about the help you hire.

Kevin and his team(s) are great, and I'm not the easiest customer I'm sure... patient,…read moreprofessional, reliable, and reasonably priced for the exceptionally high level of services.

Cannot say enough good things about Earth Works. Dan is great to work with. Very responsive, very…read moreaccommodating and does high quality work. When people complain about not being able to find any good contractors anymore, this is who they are trying to find. We got several quotes and Earth Works was very fairly priced. They kept us well informed every step of the way. Very easy to work with. Expressed my concern about something I wanted changed and Dan was nice, responsive and easy to talk to. Made sure I was completely happy with the end result and I was. Highly recommend them. Exceeded expectations!

I hired this company to do some excavation, hardscaping patio/firepit/walls, retaining wall & fill…read more- very pleased with the result. Outstanding company to do business with, the job site was always kept neat and clean I always had professional interactions with everyone on the crew They knew how to have fun and get the job done right They went above and beyond in every capacity They were on-site on-time and as expected everyday Communication was superb Really tried to save us money by suggesting different materials & methods for what we were trying to accomplish The owner was on site everyday working with the crew and us to make sure the project came out exactly the way we envisioned

We need some work In our backyard because we were not happy with it. We spoke to Sergio, he came by…read moregave us estimate and helped us figure out how to make it perfect. When they came they were nice, did additional stuff we asked with no issues and were a pleasure to work with. Everything came out perfectly and our yard is amazing. We were very happy with what they did we plan to do additional work. Highly recommended.

They return phone calls. Reliable. Value for the money.read more