It's a pharmacy, not a toy shop, so it can only be so exciting. That being said, my experiences…read morehave been overall pretty good and consistent here. The pharmacists are (mostly) friendly, and prescriptions are usually ready for pickup within 10-15 minutes of waiting. The cons? There is no fancy online portal like most hospitals have. The portal they do have is more of a digital form submission, and then you get a text/email confirmation when it's ready for pick up. It does seem pretty glitchy; I once got a text to pick up a second prescription I'd ordered (that I assumed wasn't ready yet) about 2 minutes after I picked up the first one, as if the notification was triggered by my pickup. The people who answer the phones are usually irritated and/or in a rush to get you off the line. I had a gentleman that wasn't very friendly on the phone today when I called to see if a prescription was ready. I've also had the phone just ring with no answer. When I've asked to be called for pickup notification, no one ever calls. Oh, and bags are 5 cents. All that being said, the location is extremely convenient for T-users or Back Bay workers (it's between the Arlington green line stop and the Back Bay orange line stop, in a brick building next to a furniture store). The pharmacists know their stuff, are certified with iPledge, and are not shy to give you a full lesson of your new prescription, which I love. There's also free pill organizers and slicers, and I can't complain about that!

Kind of hit or miss…read more They have a local courier and will ship to locations outside the neighborhood, which is nice. However, the courier service leaves controlled substances on the porch or in the mailbox where they get stolen, then the pharmacy denies it happened, insisting "those require a signature" (but is apparently not able to pull up a signature log or anything, just insisting the courier wouldn't have left them without a signature), and then makes the patient do the legwork to get new prescriptions from the provider. The staff are incompetent, but the manager will usually fix things. They do things like enter prescription refills as new prescriptions, or fill controlled substance prescriptions out of order, and then the previous ones expire. The manager can usually sort this out, but it shouldn't require asking for the manager every time. I've had to insist the pharmacy call the provider to explain that new prescriptions are needed because of the pharmacy's error. They wanted the patient to call, and seem to be lacking awareness in terms of community healthcare for marginalized people. I had to spell out for them why it looks bad when someone is requesting replacement prescriptions of controlled substances every few months.

An excellent resource for those seeking targeted nutritional supplementation for health support and…read moremaintenance. Stephanie is wonderful - friendly, knowledgeable, and efficient! - and the shipping service has generally been lightning-quick. As someone in the functional medicine field, I've seen the good, bad, and in-between with regard to apothecaries / nutritional supplement stores. . . . . . the folks at Rothfeld *know* their stuff. Enthusiastically recommend!

The Rothfeld Apothecary carries a wide variety of top rated supplements. It is so important to get…read moresupplements that are made in reputable facilities that don't use cheap ingredients and fillers in their products. The online ordering process easy and the items ship quickly. I highly recommend!

Just received another order absolutely amazing their Parisian lime essential oil is wonderful and…read moretheir PIPERITA peppermint oil is amazing. I didn't realize how many different types of peppermint oil that there is. This company helps you pick out the essential oil that you need for your product. For instance, one peppermint oil you could have different varieties of it which I have no idea great company and they've been around for a very, very long time and I can understand why.

Great products & our sales rep - Susan Segal - is a pleasure to work with! She makes my job easier…read morebecause I can depend on a prompt and thorough response from her. They make sure we have the documentation that we need and quickly correct any issue as soon as it arises.

Called and asked if they had a product called endysterone which is non hormonal and just helps with…read moreprotein synthesis and as a man over 40 helps me retain lean muscle mass. The guy just hung up on me and that was it. I doubt these people actually know anything about health and fitness other than showing people protein powder and pre workout. Do yourself a favor and do your own research or ask someone that's truly educated when it comes to your supplementation. Dude heard sterone and craped his pants not even knowing what it was or knowing there's nothing about it thats steroidal, clearly a fitness fraud. Again always do your own research or listen to health professionals.

Awesome staff, very helpful and knowledgeable. Store has a lot of great products and extremely…read morereasonable prices.

The Pharmacy staff is very kind and helpful. I was unable to get my special prescription at the big…read morepharmacies, but they made it easy!

Unmatched service, great selection of OTC medications, vitamins, and medical supplies. The staff…read moreare friendly and helpful, and most importantly, willing to deal with your insurance when necessary. I now live out of state, and every time I go to a corporate pharmacy, I miss being able to come here!

Seriously, you don't even need to tell Michael or Franca who is calling when they answer the phone…read morebecause the know EVERY customer. They are so personable. I just call and ask for the 'usual' and I pick it five minutes later. Even my old lady Granny sometimes has a tab going here. No joke! Who even does that anymore? CVS would never give an old lady her heart medication and let her pay later when she gets her dead hubby's pension check. This is a small pharmacy but the have every script in stock and lots of Over the Counter meds in stock. If they don't have something you want they can get it for you and it will be in the next day!

This is hands down the best pharmacy in the Wakefield area. You are not a number. Michael…read moreprovides the best service, is accommodating, makes phone calls if he needs to for you to make things work. If you have regular prescriptions that you need to fill, this is the place for you. If you need to get your photos developed go to a chain drugstore but if you have regular prescriptions of any sort, ALWAYS go here. You will not regret it!

Such a great experience ordering from these people! Large selection, great customer service and a…read moregreat range of pricing options. We ordered embroidered fleeces, the embroidery was well done and the order of twenty eight was ready in 3 business days!

Worse customer service ever! I was in their waiting list and they were serving people who came…read moreafter me. The attitude ('if you don't like it, come tomorrow'), and the overall poor service was astonishing. By the way, it took 2 min to fix my technical problem and they didn't even know what they did or what was wrong (my phone screen was frozen and I couldn't even restart my phone). T Mobile, please find people who want to serve customers. Those two were bored and rude!

This team is fantastic! They are knowledgeable and can fix just about any problem. They are…read moreprofessional and very caring about the customer. They are friendly and supportive and stick with you until the problem is solved. They are understanding about the stress that malfunctioning or lost devices can cause. They are concerned about the customer as well as the problem. They offered me water and encouraged me to sit until I was calm enough to leave. Can't recommend this team enough!!!!