This is my daughters favorite place to shop for all her nail supplies. She talks about the store and it's helpful and knowledgeable owner all the time. I recently had my own positive experience dealing with the shop and wish I too could shop there in person. My daughter recently celebrated a birthday and I wanted to surprise her by purchasing the item she was planning on buying in advance of her visit to the store. I called and spoke to the owners husband to arrange my plan. He suggested I place my order online, which I did, using their very easy and intuitive website. He also offered to gift wrap the item to further add to the excitement. When I received my confirmation email on the order I responded back with an explanation of our phone conversation and my plan. I received back, within a short time, a picture of the wrapped gift and a thank you for my order. These owners really know how to treat their customers!!! I will make every effort to shop the store online for my own nail supplies as it is clear they care about customer service, do not hesitate to go the extra mile and that makes me want to support them even more. read more