Total Scam, never use E-loan or their parent Banco Popular. My CD came due and when the money was not showing at my external bank I called and asked where is the money? They said, " We have zeroed you out, the funds have been withdrawn and transferred to your external account. " And I said, "What account because I don't show any deposit into my account?" And they said, " The transfer out of your account has been made and it takes 2 to 4 business days for the ACH to go through." You have to be kidding me, an ACH takes a few minutes, like 15 or 30 minutes to go through, I do these all the time.. These people don't care about customer service only about being RASCALS. They are keeping my money through the weekend plus 2-4 more days just because they don't mind STEALING. It has been unpleasant their "slow as molasses" website and the phone help is even worse. Use this company only if you want to be ill treated and stolen from. read more