It is impossible to get a hold of them. They already service my neighborhood so I reached out to…read moreschedule bulk trash pickup. No response. I was forced to pay someone else to do something this company should have been able to do

worst service EVER! Constantly saying pickups are complete when they don't show. Claiming trucks…read moreare breaking down so they don't have to do pickups. That's what you get when you pay your invoices regularly and expect decent service from a sub par company that doesn't care about customer service. Try to get out of your contract - it takes months and months to fight with them. DO NOT USE THIS COMPANY. And be very careful - they buy contracts from other trash companies and claim to inform you, but they don't. Apparently it's such a scam that people end up paying them out of frustration. And by the way - their customer service reps are so rude and inappropriate on the phone. It's disgraceful.

I have used J and J for several years and I have been extremely happy. Each week they arrive…read morewithin a 10 minute window so I can plan when they pickup . I have had nothing but great experiences with J and J.

Absolutely horrible customer service. The receptionists interrupt you and always extremely rude…read more They never apologize if they make a mistake. They come at the random times it could be 5am and could be 4pm so you never know with them. They charge a fee for each box if it's not in the bin (which sometimes wind blows away). If you try to cancel in the beginning of the quarter you won't get your money back. So you pay for 3 months and they'll keep it even if you stop using their services. I would not recommend them to anyone.

I was THANKFUL and BLESSED by their service! I took 2 items to be recycled on 5/16/26 to their…read moreLeesburg event. It was very convenient! The people they hire to manage their traffic flow were top-notch! Their rates were EXTREMELY reasonable! The staff performing their services asked me if I wanted to watch them shred my hard-drive--that was IMPRESSSIVE! Their staff really knew their jobs and were SO PROFESSIONAL! I can't wait until they have another event!

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!

Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Kendrick and DJ were awesome! When they arrived they introduced themselves, explained the process,…read moreand once we approved the quoted price, they got to work. We had some large furniture pieces to remove and the guys were respectful of our home as they had to manage some tight doorways and corners to get everything out. Our job turned out to be bigger than they estimated, but no problem! They called in reinforcements, and Jeremy, Jacob and Connor showed up late in the day to help finish the job. At the end, they honored the original quote, despite the load taking up more space than anticipated. We would definitely recommend The Junkluggers of Gainesville!

We learned about composting from our family in Seattle and knew we wanted to start composting here…read more Compost Crew does a great job and we have been able to cut down substantially on the waste we threw out each week, which makes us feel good.

Outstanding customer service. Easy pick up & reminders. Grateful for the thousands of pounds of…read morefood waste they save.