Excellent customer service! Patriot Shredding provided us a great price, arrived on time, was…read morefriendly and was extremely helpful in helping us to host a neighborhood shredding event. There was no doubt that our information was being securely shredded and our neighbors could not have been happier. The event was scheduled for three hours and everyone was quickly and efficiently accommodated. We will definitely use them again! Highly recommended.

I dropped off my computer's hard drive for shredding! I was pleased to find a company that was able…read moreto handle metal shredding, and the process was super easy. They have a truck on Saturdays in Rockville that you drop off your items (can be paper or, in my case, metal), and the fee for the hard drive was only $10. Very fast and easy process.

It is impossible to get a hold of them. They already service my neighborhood so I reached out to…read moreschedule bulk trash pickup. No response. I was forced to pay someone else to do something this company should have been able to do

worst service EVER! Constantly saying pickups are complete when they don't show. Claiming trucks…read moreare breaking down so they don't have to do pickups. That's what you get when you pay your invoices regularly and expect decent service from a sub par company that doesn't care about customer service. Try to get out of your contract - it takes months and months to fight with them. DO NOT USE THIS COMPANY. And be very careful - they buy contracts from other trash companies and claim to inform you, but they don't. Apparently it's such a scam that people end up paying them out of frustration. And by the way - their customer service reps are so rude and inappropriate on the phone. It's disgraceful.

I have used J and J for several years and I have been extremely happy. Each week they arrive…read morewithin a 10 minute window so I can plan when they pickup . I have had nothing but great experiences with J and J.

We had J&J for many years. They are an excellent business and very reasonable. i would highly…read morerecommend anyone to get this service. They are always on time. We never had a bad experience in all the time we used their service. The only reason we don't have them anymore is because we take our trash to the landfill ourselves as we are retired and obtain the yearly sticker.

recently attended the Arlington Environmental Collection and Recycling Event (E-Care) on October 5,…read moreand I couldn't be more pleased with the experience! It was the perfect opportunity to declutter my home. I was able to safely dispose of old electronics, paint, fire extinguishers, and even a large pipe filled with old magazines. A huge shoutout to Securis Company for their incredible service! They made it easy for Arlington residents to recycle old IT equipment that had been piling up in my garage and basement. Their team was friendly and efficient, ensuring that everything was handled responsibly. Thanks to this event, my home feels clean and clutter-free. It's wonderful to see such a fantastic initiative that supports our community while promoting environmental sustainability. I highly recommend attending the next E-Care event if you have items that need to be disposed of properly! Thank you, Arlington and Securis, for making this happen! Don't share sensitive info. Chats may be reviewed and used to train our models. Learn more

I attended the recycle event for my county and was in and out of the event in 5 min. Every thing…read morewas well organized and the people were very friendly.

Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Kendrick and DJ were awesome! When they arrived they introduced themselves, explained the process,…read moreand once we approved the quoted price, they got to work. We had some large furniture pieces to remove and the guys were respectful of our home as they had to manage some tight doorways and corners to get everything out. Our job turned out to be bigger than they estimated, but no problem! They called in reinforcements, and Jeremy, Jacob and Connor showed up late in the day to help finish the job. At the end, they honored the original quote, despite the load taking up more space than anticipated. We would definitely recommend The Junkluggers of Gainesville!

I have been wanting to compost for a long time, as I love to cook and have a lot of food waste, but…read moreI'm not a gardener and so the work to do so myself didn't make any sense. I was so happy to find Compost Crew, which is not only such a reasonably-priced and easy service, but their customer service is absolutely top-notch. I've had bins stolen off the sidewalk--they've replaced them. I've had to cancel because of financial issues, they've been willing to let me keep the materials for when I can resume, and I have every intention of doing so! I honestly wish I could work with them in some way, they seem to have a really ethical and empowered approach to everything they do!

They do a great job of picking up the compost most of the time. However, sometimes they make…read morebonehead decisions which leave their customers in the lurch. For example, this year they decided to deal with Thanksgiving they would skip all their Wednesday customers until the following week. This left those of us who have our compost picked up on Wednesday with a full bucket of compost right before we went into the Thanksgiving holiday the very next day with large family gatherings. So now we have an entire weeks worth of compost in our bucket plus the compost from a large family gathering plus, we have to wait a week while we fill up our bucket before it ever gets picked up. I don't know what genius came up with that idea but it definitely does not show management's ability to walk a mile in their customer shoes.

Every time a great experience. I started out a few years ago with the wrong company and learned how…read morebad it could be. I now ONLY choose SPARTAN Junk Removal. Their people are Punctual. They Communicate so well. They Listen! They also have called a few times to tell me that they were running early and would I mind if they came a little early?! Which is very good for me because my energy flags as the day goes by. I tend to call them before holidays when things get a little ahead of me and I can use a boost getting things streamlined. They also have helped me with heavy Furniture units. Getting one large oak table down from the upstairs. And moving a mahogany unit from one room to the other. It was done beautifully. Friends and I used to be able to handle these things but not anymore! 70 is really not the new 50, I must tell you!!! Again, many thanks as always!

I called this afternoon and set up an appointment from 2-4 for a quote to pick up my trash/junk. I…read morehad not heard back from anyone, as the lady on the phone said they would. This time when I called at 3:40 p.m. another lady said she was unable to tell me if I had an appointment or not, she didn't have access. She said she would forward my name and number to the manager. As of 6:40 p.m. never heard back. It doesn't matter now because I found someone else. But still no show no phone call.