During my last two visit at your facilities, I want to inform of my well satisfaction of a great…read moreservice. My Hygienist DANISBET DE ARMAS, made an extraordinary service with a high sense of professionalism and courtesy . The other visit with Dr ALICIA JOHNSON and ELIZABETH ORTIZ was the same. In both cases the willingness which they approached the task and procedures were most commendable. THANK YOU FOR A JOB WELL DONE.

I got my wisdom teeth removed. they told me it was…read morecompletely paid through my insurance and I signed the paper. 3 weeks later I get a bill for 600-800 bucks and they ask me if I got it written by a dentist or in a video that it's been covered. never paid they sent the bill to one of those company's that buy debt. haven't paid them won't and never going here again. get it in writing or get it recorded so they can't pull the same bs on you!

Dentist and hygienist were amazing along. I am very fortunate to have found them as there are a lot…read moreof upselling offices around. The only concerning thought would be that the lady at the front seeing walking customers could stand to take some charm classes. A little indifferent toward customers.

February 7th 9:26 am my name is Adam Jones with a 9:00am appointment. I'm waiting 30 plus minutes…read more THIRTY MINUTES AS IM TYPING THIS IN THEIR LOBBY. Why did I make an appointment? The girl at the front desk said they are "cleaning a room", and I'm up next because one of their rooms went "down", whatever that means, makes 0 sense to have a "room down". Best part is a patient named James had a 9:30, and was admitted to his appointment within 3 minutes of sitting down. Clearly, you have available rooms, as James was received and admitted by the office 5 minutes of entering. Ridiculous. Another lie was when the front desk told me I was "up next". Well, I watched James and another patient be admitted to their appointments, literally moments before I was told they were "cleaning a room right now" and that I was "up next". My common sense should have told me to leave, but I decided to keep giving them chance after chance. After 40 minutes of waiting, I got to the office at 8:50 mind you for a 9:00 appointment, I was finally being seen by a Staff Member with a thick Spanish accent. She asked me what I was here for twice, quite rudely I must add, I responded I was there for an implant. Without asking me any further question she puts the x-ray cover on me, she didn't ask if I had any previous x-rays, she didn't ask about how I had them sent over the day before, it wa up to me to stop her and tell her 3 times I've had prior X-rays, she clearly did not understand, as again it took 3 times for her to acknowledge I had en email with my X-rays sent. I walk to the front desk, waiting for 5 minutes and they are having trouble finding my X-rays, the ones sent the day before. No one at this practice was ready for my appointment, the appointment they made me wait weeks for, the appointment I sent all my information over for. I took off work this, frustrated doesn't even begin to encapsulate how I feel. The fact I had to basically debate with your Staff member about whether I had prior X-rays and how they were sent was abysmal service. I genuinely don't believe all these google reviews are real people and must be paid for, this place was that bad. These people are terrible, from the front desk to the staff member who acted like I was an annoyance from the onset, failing to ask me pertinent questions relating to the post I have in my mouth, to her poor attitude. This is the worst dentistry I've ever been to. Hands down. They were not prepared, acted extremely unprofessional, and confused about the whole appointment, you know the appointment they make you wait weeks for, what a joke. Telling everyone in Waterset and the surrounding area to avoid this place like the plague.

I needed a crown and Dr. McCaskill was able to do a great job in a "closet" size mouth! It just…read moretook under two hours, no pain and it looks like the other teeth! and all in one appointment! Thank you!

From the owner: South Bay Dentistry in Apollo Beach, led by Dr. Denise McCaskill, specializes in cosmetic…read moredentistry, cavity treatment, Invisalign, and periodontal cleanings. We provide top-quality care in a comfortable setting, with a focus on achieving both dental health and beautiful smiles. Our team is also here for your dental emergencies, offering prompt and compassionate service when you need it most. Whether you're looking to enhance your smile or address a dental issue, your dentist in Apollo Beach tailors treatment plans to fit your unique needs. Book your appointment today for personalized care in a friendly and welcoming environment!

I've always had bad anxiety about getting dental work done, that's why I avoided going for so many…read moreyears. But the moment I walked through the doors of Watts Dental, the entire staff made me feel right at home. From getting a tooth pulled, repairing two chipped teeth, treating severe gum disease, multiple fillings, root canals, and completing a two-year Invisalign journey. Every step of the process was handled with care and professionalism. Dr. Oleg and his team are truly exceptional. They gave me back the smile I needed and boosted my confidence more than I could imagine. I'll always recommend Watts Dental to anyone looking for quality care and a team that truly cares about their patients.

I liked this dentist- however the first time I was there they cut my face because the hygienist…read morewasn't paying attention. Dawn was my favorite- but I think she left. Then I was going through IVF and had an upcoming appointment, and they asked for confirmation for an appointment and I wasn't sure because IVF is so unpredictable and they called me every day asking and they were so rude to me even though I had multiple days to cancel. The woman who called was so rude the final time they called I told them fine just cancel it (4 days in advanced) and as I was trying to explain to her it's out of my hands and are there any other appointments available and she hung up on me. So i called back and told her to just take me off their patients and I'll find another dentist, she hung up on me again. So- dentist is fine- receptionist is rude AF

I highly recommend Ruskin Dental. Everyone is so friendly and professional. Compared to other…read moredentist their pricing is affordable. I went to another dental business and I would have to take out a loan just to get my upper dentures. Getting them a Ruskin Dental I was able to get my upper and a partial and still be under in cost from what I was quoted at another dental office in Apollo Beach. I will be a forever client at Ruskin Dental. I look forward to getting my Dentures in a couple weeks. Thank You Ruskin Dental.

I was taken in by Ruskin Dental and seen by Dr Hagerty as an emergency patient. I had broken off…read morepart of my molar and it was scrapping my tongue making it very difficult and painful to chew food. The doctor and all of the staff were extremely friendly and kind in my care and saving my tooth with a crown. I am so happy that I found these folks on my Google search and some of the positive reviews that are posted. I am new to the area and feel lucky and blessed that I chose this practice.

Caution - Their billing practices leave a lot to be desired. After a year of my wife and I using…read morethe dentist, we had a very bad billing experience and left. What would you think when an unnecessary procedure is done and then not only are you charged for the procedure but you are expected to pay 400% more than what the dentist would accept in payment from the insurance company? Our insurance identified an unnecessary tooth build up procedure for a cap. The insurance had paid for the same procedure for several other caps. However, the facts the dentist presented in their original claim, a 2nd appeal and my patient appeal were review by two on staff dentists by my insurance company and denied as unnecessary. Taking advantage of seniors seems to be the name of the game in Florida. We don't support those that stick it to the customer. When you use this dentist, you sign a form that basically is their blank check. Very disappointing. We offered to reimburse the dentist in the same amount as the dentist had accepted from our insurance for the same procedure in the past just to close the matter and move on. The office manager said the payment had to be 400% more - $300+ more. Another interesting bookkeeping practice is that from our experience they overcharge for the patients portion of the visit and then you end up with large credit balances for the overpayments. Sometimes we had to remind the office of our overpayment and sometimes they told us of the overpayment. I would never recommend the dentist based on these practices.

After 3 x-rays by a technician that took ten minutes and a 7-minute exam/interview by the dentist,…read moreI was given an estimate for dental work that was 20% higher than a previous estimate I had from another local dentist and was charged $242.00 for the short visit, which was way excessive and I told the receptionist so. When I told her his estimate was too high and asked for a 10% reduction, since I would be paying out of pocket a substantial amount) because my insurance did not cover the work that had to be done, I got a take it or leave it response from the receptionist after she conferred with the dentist. I will not deal with this unsympathetic, overcharging dentist and would not recommend him to anyone.

These people really care about you; called because my little brother was experiencing pain, and he…read morewas able to get a root canal, & crown same day ... on a Saturday no less. They say they take insurance, but since my brother didn't have any he was able to get set up on a payment plan so that he still was still able to get the treatment completed same day. I really appreciated that possibility, and I know he did too. They told me they are open 7 days a week which is unique for a dental office, I'd say.

The doctors are really pushing for your money with all the newest dental technology that you don't…read moreneed and pushing for treatment plans for a disease that I didn't even have. I will not be back and have let my insurance know about this scam. My husband went today for cleaning and they also want to do deep cleaning on his teeth like they want to do on mine... I just have been in Brazil 3 months ago and my sister is a dentist and told me everything is good and also clean it. 3 months latter I went to do my cleaning with them, Dawn, very impolite woman wants to do a deep cleaning and told me, if you don't want, why you are here? I was in chock! Didn't say nothing, because if I start she will be fired for sure.

These guys randomly sent me a bill a year and a half later for near $1000. I remember specifically…read morepaying half on card the rest in cash. They were upsell you out the Wazzu for dental procedures, so please seek a different practice.

Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.