Fast, super friendly, and definitely appreciate that they employ veterans. The guy at the entrance…read morewas incredibly kind, and I appreciate his different point of view to the rest of the surrounding area. 5 star, best e check spot I've ever found

Staff was friendly and quick. I was able to get in and out quickly. Usually the lines at this…read morelocation aren't long.

I am new to Ohio, and as a student, I'm not quite sure how long I will be here, so I wasn't quite…read moreready to transition over to Ohio registration and plates. Luckily, after contacting my home state's DMV they informed me on the out of state registration renewal process. I went to this E-Check station for a smog check because it was the closest station to where I'm staying, and wow, did they blow my experience out of the water!! First of all, there was absolutely no wait! I pulled up and they immediately asked me what I wanted to do and they instructed me on their own process for out of state registrations. Usually it's $18, but luckily, their system was down and the manager on duty was very nice and said to go ahead with my test anyways as he provided the associate with an override code. Then the associate walked me through the process and made it an overall painless and pleasant experience! To my surprise, it was also free?!? Crazy! If I need to renew my registration again, I will make sure I come back to this location!

Super fast service and very friendly…read more The guy actually explained what he was doing to my car to me, which is awesome considering I have no idea why this E check is needed. The place was clean and the staff was nice. The entire process took maybe 10 minutes. Unsure why people complain about having to get an E check all of the time. Thanks!

Customer service tip: much better to simply say, "only cars before 2020 need echecked". Not…read morenecessary, SIR, in the first bay, to be a condescending jerk. ​​​Pretty sure Customer Service is important even when just trying to have your car echecked.

I mean, I can't say anything bad about this place. Every time I've pulled up to get my vehicle…read morechecked I'm always ushered in right away. If I'm waiting there is usually only one car ahead of me. These people have always been fast and friendly. One time they gave me a new gas cap and retested me when I failed. They have always been pretty awesome to me here. I can't complain! Today I had one car ahead of me. I waited at most, 3 minutes. Total time spent was probably less than 10 minutes and I was out the door with a passed letter!

Thursday, June 15, 2023: I tried the self-serve/diy echeck kiosk and had an excellent experience…read more The kiosk was user-friendly, providing step-by-step instructions and help tabs on every screen. I could easily scan my car's VIN using the scanner from the left door of the kiosk or type it in. Next, I was instructed to type in the current mileage. Then, using the OBD reader from the right door of the kiosk I connected it, pressed a button, and the kiosk quickly generated a report. Within five minutes of arrival, I had the printed report in hand. The convenience of using the kiosk anytime was a major plus. Overall, this was a very efficient and convenient DIY echeck kiosk for hassle-free vehicle inspections.

It served its purpose. Friendly staff and they hot me in and…read moreout. My car passed...so that's good. I love that the emissions testing is free in Ohio now. Yay .. time to pay the DMV for stickers

Ok so this place is a bit hard to find. It's the driveway right between outback and the car…read moredealership. I drove by twice before figuring it out. Haha it's way in the back. I had a short wait time as there were a few cars ahead of me. The employees were super friendly. After getting in the bay the process was less than 10 minutes and I had my certificate and I was on my way. Super easy. Just be prepared, you do have to get out of your car for a few minutes while they run the test. I loved the ease of the process and the fact that I didn't need an appointment just pulled in they input the car info, ran the test and off I went.

You will either love your experience or hate it: good luck…read more Pray to have someone pleasant working with you! The spot itself is good and laid out well/conveniently. It's just the demeanor of the workers. Don't expect much and get in, handle your business, and get out. It's an e-check place for crying out loud!

Did EVERYTHING a proper gentleman would fo, polite greeting, very soft spoken, followed…read moreinstructions. However, I felt like a cow being taken to the slaughter house. Instructions were spoken to me like " military orders", very " matter of fact" attitude, no nice gestures, smiles, friendly words. Then when I was finished, the tester read off my results like he was reading a death sentence...I didn't find it humorous. There's a time and place to be dumb, but not on your job, dealing with customers! 2 days before, I failed my test, and the older associate was EVEN WORSE! He acted like he hated his job, his life, and was taking it out on the customer! This place...it needs a serious overhaul of staff!

Self service does not work. I have done everything correctly but the device does not read the…read morevehicle.

Sometimes, bureaucratic errands drag on. The personnel seem personally invested in decreasing your…read morequality of life. Not here! Fast, efficient, and with no pettiness or sneering this will be your go to e-check. Leave feeling just a little bit better about the world-- pass or fail!

This was an easy drive thru e-check. I luckily had the previous owners last e-check on file (they…read moretold me once I was there.) They printed that out and it worked just fine to get my plates without any charge! The employees were fun to talk to and friendly! I would recommend this business!

Beyond frustrated. I pulled up to get my car's emissions checked to start the title/tag process on…read moremy car - I just moved into Ohio. I got the out of state car inspection (VIN number) done prior to my visit. The woman in charge of the line had me pull up to the garage area and asked me if I had anything Ohio (title, registration). I told her I had my license. She told me I would have to pay $18 to get the car's emissions done. She told me to get out of line, go into the business office, pay the fee, and get back in line. I walk into the business office and there is one clerk in the office and a line of at least 6 people. Everyone was upset and the clerk was taking a long, long time with one person. He asked if anyone needed copies. I said, I just need to pay $18 to get my emissions done. He then got into all this rigamarole about buying a voucher and getting refunded and everyone began getting upset in line. He then said that the office only took card and check (who does that anymore, Ohio? Even your turnpike accepts cards). Hearing all this, I got out of line, went to my car and decided to try again the next day to get the emissions done. On my way to Eastlake, I saw an oil change that also did the emissions check and it looked empty. I pulled in and they asked me for the title or registration and then asked...well do you have your VIN inspection. TURNS OUT, THAT IS ALL THEY NEED TO DO THE EMISSIONS TEST FOR FREE. Seriously! The woman at the Ohio State E-Check is obviously super untrained. She should have asked if I had that paperwork to begin with and saved me a ton of time. The place is a mess, their staff untrained and the office doesn't take cards. Avoid! Go to an Oil Change place instead.