I went to the store to pick up a few last-minute gifts and paid for them. I got home and to my…read moresurprise, one of my items wasn't in my bag. I called the store and explained what happened and they said I would have to come back to the store to receive a refund, even though they saw the item I purchased on the counter where the sales rep left it. I then asked to speak to the manager, and I was placed on hold once again for over 10 minutes. I explained to Jessica the manager that I don't live close by and it would be an inconvenience she still said they couldn't do anything about it and I would have to come back into the store for my refund. I'm out of a gift for my coworker, no refund unless I travel 45 minutes back to that store, and leave to get a cheesy gift card. THIS IS UNACCEPTABLE AND NOT MY FAULT!!!!

This is such a cute little store. In a strip mall in North Quincy, I come here every once in a…read morewhile when i am not up for grabbing a card in a rush, off the Stop n Shop greeting cards aisle. The staff here is very nice. They are very attentive and know the customers who need help and the ones who are regulars. I usually buy unique gifts for family and friends when I travel - things that have special sayings, wall hangings, something funny or gifts for special occasions etc. But I have seen every time there is an emergency and I want something just as unique and thoughtful and obviously, I don't have a stock of those kind of travel gifts, I come here. And more often than not I find something. Not to forget the holiday and seasonal cards' selection I find in this store, it is nearly impossible to get pretty much anywhere else unless you are ordering in bulk - online. But these are some of the things I still love to do in store rather than sticking to the convenience of the digital world that we all live in these days... Another thing I realized recently. While we have many a Papyrus stores all over in Boston, (and for some reason i am not a big Papyrus fan), Hallmark doesn't have too many stores around. I am glad this one is not too far from me.

Have been going to. Sewfisticated for more than 30 years! That means little girl dresses to prom…read moregowns. Quilts!!! Fabrics are beautiful, discounted way less than the quilt shops BUT the same quality and brands. I've been to quilt shops charging $10-$15 per yard for the same fabric Sewfisticated charges $3.99 to $4.99. Sales persons are helpful and interested in whatever project I'm doing. MOST of them are serious sewists, upholsterers, fabric artists. Just go in and be courteous-i seriously wonder about the complaints listed about poor customer relations. JOE IS A ROCK STAR

They had exactly the fabric I needed which wasn't surprising because they have so muchread more

I had such a fun time at Tutugether! I made a pouring bear and a Decoden phone case, and both…read moreturned out so cute. The staff were friendly and patient, and the whole experience was relaxing and enjoyable.

I came here and made a small rug. At first the process was pretty overwhelming because the tufting…read moregun is pretty heavy duty. The instructors were super patient and explained how to use it. We were able to test out the guns before starting on our own rugs. They provided great feedback on how to improve your process which was super helpful. I thought the process was really really therapeutic once I got into the zone. I would highly highly recommend coming here if you want to get away from your phone and craft! Overall I had a great experience and i definitely would go back. I just have couple small suggestions that could make the experience perfect. I think the instructors could have been more clear about the safety training. We also spent a lot of time setting up so some people in my group only had 1hr vs 2 hrs to actually work on their rug. It is nice that you can come back and finish your rug if you're not done!!

The cost of clothing and jewelry is overpriced . You can buy locally cheaper . Quality and…read moreselections are nothing exceptional

I popped in here after clicking on an ad for hand-sewing patterns online. It made me remember that…read moreI had walked by this place a few times and hadn't checked it out yet. The name of the shop was a bit mystifying as I couldn't tell if it was for needlepoint, embroidery, knitting, etc. Turns out it's a little bit of all of the above! Mostly it's a needlepoint shop but they have some knitting and crochet items as well including a small selection of beautiful specialty yarns and kits. As a one-time visitor to that nasty little place on Newbury st, I was relieved at how AMAZINGLY FRIENDLY the owner was. She chatted with me for about 20 minutes, showed me around the whole place and introduced me to basic needlepoint items of which I was previously unaware. I was very sad that I didn't get to pour oodles of money into this nice lady's hands, but my grandmother ended up giving me a ton of embroidery supplies that she can't use any more. Hopefully when I run out in a wee bit she'll still be open, and we can do business!

The Local Hand is a rare gem. So much more than just a gift shop. It's a place where one can take a…read morebreak from daily routine. Be that by finding the perfect handmade gift, learning about local artists, or acquiring a new craft skill.

From the owner: The Local Hand is a gift shop, gallery, and community arts space offering a curated selection of…read morehandmade goods by local artists and makers. Our mission is to make art more accessible to our neighborhood in a warm, inviting community space, while financially supporting local artists and artisans.

Before booking the space in December I've been here for pop-ups and events. It's such a warm and…read morewelcoming gem in the community. My experience in booking the space for a private event was just wonderful. Communicating with the owner before and during the event was great. She is very responsive and was quick to answer all of my questions which I appreciated! I plan to book another private event here soon and highly recommend the space! You won't find anything like it!

I booked a private event on Saturday April 27th for a DIY wedding event with my bridesmaids and…read morefamily. I absolutely love the space and the host was amazing. She went above and beyond to not only provider a professional art product and services, she was very attentive and made our experience an enjoyable one. Not only do I recommend this space, I'll definitely be booking again soon! Ideal Mixer is a great addition to the community and if you haven't stop by yet, I urge you to. Thank you for your warm hospitality Ideal Mixer

Great source for art supplies. Wish there was a storefront near me - postage is so expensive.read more

A moment of praise for Eva. They took the time to assist me with finding a frame for my sister's…read morebridal shower gift. We began with trying to find a simple frame. Unfortunately, the matting didn't quite fit. Instead of rushing me along, they discussed custom options instead. While I have worked in sales and know about upselling, at no point did I feel pressured. Options were presented, and I was allowed space to breathe. They have an amazing spirit and energy about them. And their red hair ribbons emphasized that! They are knowledgeable, patient, and truly care about the customer and their work. I truly appreciated all of your help! Managers/corporate, give them a raise! Their customer service was truly ASTONISHING!