If you need a property manager who actually cares and puts in the effort, Nadean's the one! She…read morehelped me find a new place recently, and the whole process was smooth and stress-free. She's super patient and really supportive, which made moving way less overwhelming. You can tell she genuinely enjoys helping people find the right spot. I'd totally recommend WestStar Property Management!

Just when you thought the bar couldn't be set any lower, they dig a hole in the ground to make the…read morebar lower. Eight months later, it's gotten worse. We have no property manager on-site and there won't be one any time soon since all the units are rented. Trash is still being left outside the bins, NEXT to the bins even after reports to management. They charge tenants for any maintenance request - yeah, you read that right. Your rent doesn't even cover the bare minimum. The cherry on top is when they failed to inform all of their tenants their office moved. At my building, we never received an email update as they claim--which is a false claim after confirming with three other tenants in my building. I arrived at the office only to discover it was closed. There were other tenants trying to drop off rent just as confused as me with no signage on the door. I called Dulce, our properly manager, greeted by her voicemail greeting of, "Our offices are closed for the holidays, we will return January 5th." As usual, the phone is never answered and they still haven't updated their voicemail greeting. The office building management would not inform us of any details including if they even still rent there or the new address. I sent an email and, thankfully, Glory responded back quick. At the new address, I speak to another tenant from a different building. They inform me that when they arrived at the office a week prior, they didn't tell anyone they moved and there was a note on the door with the new address. But by the time I arrived, there was no note. They were also frustrated at the lack of communication and that this was actually their second offense. There is literally no excuse for the lack or delay of communication. It takes time to scout a new office space, sign the lease, and move. And you're telling me they only had time until they were in their new office? What? Do you not want your mailed checks? Old habits die hard, I guess.

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!

We've never had a bad experience in the almost 3 years we've been dealing with J&P. We only…read morecommunicate with Sandra and anytime there's an issue or maintenance needed on something we can't handle. Someone is at our door step to help. Like clock work! We've dealt with big corporate property managers and....this experience is 10x better.

every time.... every single time. I have an issue like this time clogged drains... within 2 hours…read morethey are here fixing it. best landlords in LA

Solid property management with excellent onsite support. Hilda, our onsite property manager, has…read morebeen nothing but responsive and helpful! Love working with people who clearly care about their home. 10/10

They are horrible! They only care about making money. I am a sole proprieter who rents business…read morespace from them. They make you think that they're going to give you a good rate for rent but then increase CAM fees each year by over 50% and make you pay for everything like repairs to the parking lot while doing a terrible job at cleaning and maintaining the building. They also have a high turnover rate and it is impossible to get a hold of anyone. The property management of the building before was much better.

I have been a tenant for a short time, but I already know that I will be extending my lease when…read morethat time comes. I am pretty critical of apartments, so I was shocked by how much I loved this place. In terms of the managers (Robert & Rubi), they are competent, friendly, and very accommodating - overall, just stellar! The property is always clean; the appliances in the kitchen are all new when we moved in, the cabinets in both the kitchen and bathroom seem brand new, and the bathroom and kitchen counters are very pretty and clean. The design of the apartment is geared towards what is practical (ex: the bathroom fan runs at all times to reduce moisture) and all the features that I have seen have been selected to maximize energy efficiency. The apartment complex is well maintained, kudos to Robert & Rubi. Overall great facility, great managers, and amazing location in Torrance.

Robert and Rubi have been amazing since the day I inquired information about the apartment I am now…read moreliving in. Always willing to answer questions and quickly responds to any concerns or maintenance requests. The building and pool are always kept clean. I have only lived in this building for 8 months and I'm more than happy with how Robert and Rubi take care of it.

This review is for Jomayra, great manager…read more In my short experience renting here, but during that time Jomayra was very professional and helpful. She was easy to communicate with, responded quickly, and made the process smooth. Even in a brief period, she showed a great attitude and seemed genuinely committed to managing the building well. I appreciate her support and would definitely recommend her as a building manager.

My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down,…read morethe JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far.

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner

I've spent three years being a tenant under RPMChoice and Julia Shi is an amazing property manager…read more Super personable and I always felt valued. She's very helpful with fixing issues and she's always easy to get a hold of. Julia always weighed my concerns and values equally as important as those of the property owners. We were staying in Malibu, CA during the recent wildfire events, and she immediately offered her house for us to stay if we needed somewhere to evacuate. In the aftermath, she made sure our property was clear of all smoke & ash damage and helped restore normalcy to our rental. I was renting out an old house and throughout my time staying there, multiple issues came up and they were taken care of by Julia with no time at all. Even at the end of our rental period, our refrigerator stopped working and she supplied a replacement within a day. Seriously enjoyed having her as a property manager and wish I could continue to rent properties from RPMChoice.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.