My mom and I brought her dog in for a wound that had ruptured abccess unannounced right at opening…read more They explained to us they don't take walk-ins but kindly took us anyway! The receptionist were pressed because everyone was checking in at the same time and they were so polite and very helpful. We got I about 20 minutes later. Dr Joe was so knowledgeable and informative and took care of our pup to the fullest. Gave us two options to choose from and we were all set. We are so happy with them and very thankful they were able to take us in so ealry along with there already scheduled patients. Thank you everyone! Definitely should have more than 3 stars for caring for precious animals

Cold, indifferent vets ONLY interested in money. They have a…read moreterrible reputation for good reason!

Dr. Cruz is the man that is great kind and knows what he is doing with all animals and he is the…read morebest Cossack karma

Closed, we called numerous times and finally got a message saying the practice was closed .read more

Dr Langford was amazing. Highly recommend this team of caring folks. They got me in right away and…read moretook very good care of my fur baby!

The last several times we've been in here we called to get a price to have a procedure done then…read moreafter it's done, we are priced a completely different amount in my business is called bait and switch. Apparently here it's just called good business practice for them. When it comes to the health and safety of our animals, we all tend to trust those that we're working with no more here

The staff is great here and the vets have gotten my dog through a couple of life-threatening…read moresituations. I have nothing but positive things to say about VCA CARE!!! : )

All they care about is the money! I will never bring any of our pets there again! More time talking…read moreabout getting paid then helping our pet. Disgusting! We would not bring our pet to the vet if we couldn't pay for it.

Our 17 year old Chi wasn't eating and had terrible diarrhea. I called and left a message and they…read morecalled first thing in the morning. Got her in that morning, they checked her out gave her some medicine there and sent us home with more. This was on a Friday and they called early Monday morning to check on her. She is now eating like crazy and back to her old self. Thank you Westside Karen

This is an updated review after I retracted the original review I previously wrote as I was giving…read moremy vet the benefit of the doubt. My dog was originally diagnosed with an eye condition that requires him to be on a life long med or he could possibly go blind. Upon my visit to my current vet she advised she would renew his prescription. When I ordered it the prescription was denied by chewy stating that the vet denied it. When I contacted my current vet about this she advised me she would not renew this med until he was seen bye an ophthalmologist in Medford. I then asked why I wasn't told this at the visit or made aware when she made this decision, or any time that I called after to find out why and all she could tell me is she had poor communication with me. So I made an appt for end of March since this ophthalmologist travels to Redding. I asked Westside if they would renew his med until he could be seen. She refused. He ran out of his ointment and after 2 days his eyes got significantly worse so I made an appt at Shingletown vet. At my appointment with Shingletown vet they confirmed he had the eye condition and in fact needed the medication right away. He was then given his medication right there in the office, and they advised that they would renew his medication and there was no need for me to meet with the ophthalmologist and spend another $300.

What a racket! I was new to the area and I wanted to…read moreestablish with a new veterinarian. I got my dog heart worm tested with her first visit (although she had been taking heart worm pills since she was a puppy) and a 3 month supply of heart worm pills. When I was reaching the end of the supply I bought them on Chewy and set the pills to auto-refill. The veterinary clinic has refused to let Chewy refill the prescription without coming in for another test; in other words forcing me to either buy the pills from the clinic or get re-tested every year.

We've had mixed experiences at Millville Veterinary Clinic…read more One of our dogs had a very positive visit. The veterinarian we saw was kind, gentle, and very comforting to our dog, which we really appreciated. There was also a lab issue where results were mishandled and we had to repeat samples, but the testing facility waived the cost of the retesting as it was their mistake. The vet herself was compassionate and overall that visit felt positive. Unfortunately, our experience with our other dog was very different. The veterinarian we saw during that appointment felt much more pushy and didn't take time to make our dog comfortable. We had also paid for annual testing and were instructed to return samples on the day of her scheduled surgery. To be safe, we brought the sample in a week early, but were then told it was past the deadline and that we would need to pay again to have the testing completed, which we already paid for. Because of the unexpected additional charge, we chose not to proceed with the second test. This was frustrating since we followed the instructions given by the clinic, and it felt unfair to be placed in that position. We've had positive experiences here in the past and would like to continue using the clinic, so I hope the practice might review what happened and consider making this situation right.

We leave our "doodle" with them when we go out of town. He's happy there. The staff is very…read morefriendly. They even sent us photos of him while we were away. Highly recommend

Left our dog there for 12 days when we went to Ireland. She was well cared for and they even sent a…read morecouple photos to us so we could see her. I called to check on how she was doing and they called me back immediately. I will feel comfortable leaving our baby there again if we leave town again.

Lanning for everything you did for sure do appreciate it. She's so much better off since she saw…read moreyou. We really appreciate all that you've done in the last month and guiding us to help her have a better truly did your and and you treated her like she was your own and all your staff was very friendly and helpful.

The vet DR. Lawson is literally the best, she takes her time to explain everything so you…read moreunderstand fully and what the future has to hold. I really appreciated her and how nice and heartfelt she was. Good customer service is rare nowadays and she is the best thing about this place!

yes they were very kind and considerate when i had to put my rottie down....rip boris...ilyread more

Ongoing disappointment. Dr. Ortiz is excellent, but the rest of the team, not so much. My dog is…read morehaving a reaction to his vaccination this morning. I tried to call, and was unable to reach the care team because the specified option #3 was "invalid" after several attempts. #0 doesn't work either. So I tried option #2, for med refill, hoping to speak to someone, but the wait is 7 days!! It will be an incredible hassle, and I will have to forfeit my "Thrive" membership, but I am going to have to find a new vet.

My family will only bring our pets to Dr. Townsell. She has taken care of our pets from Dogs, Cat,…read moreand even Rat. Always thought about our pet and our feelings!!!! Staff is always treating us the same!!! We go where Dr. Townsell goes!!!! Thank You for everything!!!! The Breshears Family!!!!!

I was worried that the new vet would not be as great as Dr. Bond, but Dr.Evelyn is awesome. She sat…read moredown on the floor with Tucker and made him feel safe. She answered all my questions and spent a great deal of time with us. We are very happy!