Good experience…read more They come to you, which is nice. I got a viper remote started installed on one of our cars. Works great! The guy even showed me some extra features. They are prompt and easy to work with. I would use them again if the need came up

They came to my work little over 1 hour my remote starter was installed and I got to keep my own…read morekey fob highly recommend thank you again Glenn D

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Morn'n everyone, I have 21 chevy express which wanted to upgrade the audio system, I've done…read morestereo work in past before cd's, mid 80's. Purchased a Pioneer unit to install, after reading some of the instructions I thought was over my head with new technology. Two years I had this Pioneer with extra speakers and amplifier. Took a drive over to Middletown to see Audio Dezign, spoke with Roc, straight shooter gave me the low down and time frame. Let me say I should have visited him 2 years ago, my van is rock'n sound is awesome! Very happy and the price was fair, less than I expected, i would and will recommend him and his partner to anyone, Thank you both for the fine job. I've been a mechanic for 43 years and always tried to to my best job possible. Thanks again!

Installed an audio upgrade at a good price. Rok made the transaction easy and quick. Will go back…read moreat another point

This is another review for Eric and the guys at Offroad Elements - I damaged my steering box and…read moreEric told me to get the Jeep to him ASAP. He installed a nearly new box from his parts, fitted a Steer Smarts brace and had me back on the road in a few days. Very reasonable charge too. Awesome!!

Eric and the team are great! Always has treated me right and…read moresaved me a time or two due to my own stupidity.

I have brought two of my cars here to have the windows tinted. They do high quality work! It costs…read moremore than other spots but it's worth it!

Derrick was very professional and very detailed on the work that I wanted done. Also he booked me…read morefor 2 hours to tint my whole car and he did it exactly in that time. I haven't seen a place that can tint a whole car in less than 2 hours and actually do a great job so that tells you how talented this guy is!

Great job! Adam came to my house, checked out the problem on my car, explained in detail what…read moreneeded to be done, and what it would cost. The next day he came back did the job exactly as he said he would and it looks great! I highly recommend him and his company.

Adam detailed my car and did a good job. Car was cleaned well; rims were spotless, and he…read moreaddressed any concerns I pointed out. I would definitely call him again.

I have had multiple services on a few different vehicles by TOC and every time it has been…read moreoutstanding!! My most recent visit I had 2 of my rims repaired, a scrape on my front bumper fixed, followed by an exterior detailing. My truck looks better now than when I bought it! Thanks guys!

I've been going to this place for at least a couple years now, even recommended it to a few…read morefriends. Unfortunately, I will be taking my business elsewhere from now on. It's a shame because they do an excellent job, but they're very disorganized. I recently had my car detailed and was told I would get a call the next day in the morning when it was finished. By midday I had not gotten a phone call, so I called and inquired and was told I would receive a call back once they spoke with the technicians. I had to call three times before someone actually got back to me only to tell me that my car was actually finished the day before. They had no idea why no one had contacted me. Nice. This week, I called and asked if I could stop by to have a stain looked at and was told I could come that day to have someone check it out. I get there and the technician had just stepped out, so the man who was helping me took some photos, got my information, and said he would get right back to me once the technician returned (according to him, within the hour). Never got a call. Called the next day around noon and was told he was out to lunch and I would get a call immediately once he got back. Surprise, never got a call. I don't know if these people just don't want any business or what, but I will be finding a different location that doesn't waste my time.

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.