Gentleman driver picked me up promptly from my residence and got me to the airport in very good…read moretime. Thank you very much!

Honestly I think living in Des Moine area and not be able to get an Uber early in the morning to…read moreget to the airport can get very stressful and frustrating. We gave lucky cab a call a day before and sure enough they showed up on time. Literally no hassle at all. The driver was super nice. I think from now on I'll just stick to lucky cab to get to and from airport.

Again.....A very fine professional transport company! Experienced nothing but good so far with…read morecourtesy, loading my luggage also helping me get loaded airport etc! I have nothing but good to say for this co as far as I can see so far!

Nice clean new cars. Called them for an early morning ride to the airport. They arrived 5 minutes…read moreearly and got me to the airport . It was muchless stressful than the last time using Uber when the driver was 15 min late. Will use Big Dog again.

If I could give them a zero star I would. They where hired to take me to two doctor's appointments…read morethrough my insurance. They made me miss them. One they where late getting me. The second they couldn't show up . Supposedly they had a flat.

Very prompt, friendly, and clean. Nothing like it around. I have used them several times and…read morealways has great service.

I enjoy this cab company! They are so friendly especially Greg and darla they are the nicest;…read morekindest; easiest to talk to; I also enjoy Armando as well he is so kind and he is very engaging to you which is very kind; I enjoy Darla's daughter she is so nice; I also enjoy Glenda and Dave and Russell and Carrie too they are so nice and they take time to chat with you and ask about your day that brings me joy. I also enjoy Dan he is very engaging to and is very kind. I enjoy frank as well he's a very safe driver and he's very friendly too and he chats with u as well. If you need a cab call Joel he will get you scheduled or tell you how long it's going to be he will text you if you are scheduled and give you a time if their running late he will be the one to call or texting is easier because they do respond quicker that way I am glad I take them to and from work cuz it's easier for me I am closest to work I am 10 minutes thanks for all you do freedom

Was supposed to pick up my son for work to be there by 10:45am, NO CALL NO SHOW, there are…read moreabsolutely NO excuses for this! I will never refer your company to anyone and will tell my son's case manager to do the same!

HORRIBLE SERVICE! This company is not reliable at all, their website says that they are open…read morebut nobody answers the phone, nor do they respond to text messages. We even went to their Facebook page and tried their chat features but again no response! It's definitely not a professional business and any competition would be better than Pella Taxi.

From the owner: Pella Taxi Svc LLC provides fast, clean, dependable, curb to curb, personalized transportation…read moreservices. We also offer door to door and airport service. Corporate accounts are welcome; please contact us and our highly professional staff will direct you in the right way.

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.