I wasn't sure what to expect after reading Jbean J's review (a one-star review). I'm glad I went on my own and gave them a try.
I've been looking around for swim lessons for my three-year-old son and found Dynamo to be fairly priced. I was pleasantly surprised to see that they offer online registration and I was grateful to snatch up one of the last spots for their June session.
This past Monday was our first class. My son usually loves to get into the water, and we thought swim lessons were important for when we head north to my in-law's and swim in their pool. We call my son a fish because he LOVES water.
However, on Monday when we walked into the building, he freaked out. I learned the hard way that I should have changed him into his swim gear before arriving, as the locker room was full of noise and naked older ladies. My son was overwhelmed and we had not even started.
It took everything that I had to get him dressed and out of the locker room. Thankfully, another mom offered to watch my baby while I took my son over to where the lesson was starting.
The teachers and staff here are WONDERFUL. I cannot say enough positive things about how awesome they are with my son. They helped him get comfortable and ease into the water. They were so patient with him and very caring.
I watched my frightened boy go from crying to laughing in a matter of minutes. He was able to participate in his class and enjoyed a two children to one coach ratio. While one child was being worked with individually with a coach/instructor, my son was next to another adult working on other skills, or just enjoying time in the pool.
We left on Monday and were very excited. Then this morning, when it was time to go for swim class, he flipped out again. I called Dynamo and talked to Jay (the site director). He was WONDERFUL. He encouraged me to bring my son in, even though he was very upset, and said they'd take excellent care of him. He suggested bringing him so that he doesn't build up a fear of swimming, and so I decided to take him.
We arrived about five minutes late, but they were ready for us and immediately took care of my son. By the time I had walked to the bleachers to sit down, my son was in the pool laughing.
Obviously we all have different expectations for businesses. I am giving Dynamo a five-star review because in my eyes, they've exceeded my expectations for how they handle children. My son is surrounded by instructors who are constantly watching him and making sure he's happy and learning. Maybe I've got a great time for lessons and it's not as busy as it usually is, I don't know. I just know that what we've experienced for the last two days has been outstanding.
I decided to sign my son up for the July session so that we have a secure spot to continue our swimming lessons. I HIGHLY recommend Dynamo and encourage everyone to come and try for themselves.
BTW, no one has tried to make me pay an annual fee. ;-) read more