Do not buy a car from this dirtbag. None of the cars Mike sells are worth anything. They are all…read moredogs and wont last more than half a year. Avoid this place at all costs!

I recently purchased a beautiful 1958 Chevy Impala from Mark and Myra at Westport Auto Center in…read moreFenton Missouri. I'm so very pleased the way everything went. I was treated like family and with respect! I definitely would recommend Mark and Myra at Westport Auto Center to anyone wanting to purchase a classic car. I am a very, very happy customer! Gary W. LaRose

Mark I can't thank you enough! From the first time I inquired about the 65 Ford Mustang Convertible…read moreto the actual shipping and delivery, the transaction was flawless. You answered all of our questions. It didn't matter what time it was, you were always available. Everything you told us about the vehicle was spot on. Doing business with you has been absolutely a pleasure. To those thinking about buying a car from WEST Port Auto Center, know that you are in good hands. Mark is responsible, trustworthy, and very knowledgeable. Rest assured you won't regret choosing Mark's business to buy the car if your dreams. As a side note, I never really saw my car until it was delivered and guess what! It is exactly as Mark described it! Thank you for making my dream come true!

we were in a pinch because our jeep had quit. Our credit was not the greatest but they worked with…read moreus from the start. No real pressure because we understand our situation. Now we have a nice new car

I contacted them about a truck that they had listed for sale…read more Scheduled an appointment for first thing in the morning. I almost put a deposit down for them to hold until then. Got a call back and they said that they ran it through the shop and weren't able to sell that one but they would show me other ones. This is the second time they have done that to me My advice. Stay away from them, I would give them 0 if I could!!

Came in to look at a vehicle, a specific vehicle, not there to look around. Was told by a rather…read moreunpleasant female that I couldn't even get the vehicle unlocked to look at it as someone else "might" be buying it. I was literally there with CASH IN HAND to buy said vehicle. Guess a potential sale is better than an actual sale. Will not be back.

My daughter bought a car from them and it has been a nightmare. Things began to break one month…read moreafter the purchase. Transmission went out $4200. Engine needed to be rebuilt $2400. Things continue to break,too many to list. Please be careful doing business with this company.

Found my outland at midwest. They were great to work with. Meg and justin made everything easy…read morefrom start to finish. Thanks so much I love my outlander

Just bought a new GMC Sierra Denali Ultimate from from here and it was a very easy no pressure…read moreexperience. Nicki Horr is a very pleasant person and great to deal with. Probably the best experience I have had. Also had a nice conversation with Dan Sinclair the president. Really a great guy. We had also bought a new Buick from Nicki in the past. Great place with great people. Supercruise in gm vehicles is really great.

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

bought a 2013 c300 with only 82k miles. there was weird complications on specifics regarding there…read morepolicies since I stay in Alton in Illinois and the lender I was using was based in Missouri. to make thing easier Tyler met me at the granite city DMV with the car (closest one to my house) I registered everything since the finance company wouldnt roll the taxes and registration fees into the loan and they required proof of registration before cashing the check (dumbest shit ever I know) mind you he drove the mf from Fenton all the way to me and after registering we had to drive it back to St. Louis to the finance company so he could get his check. Car was smooth as better. Shortly after finalizing everything the right wheel speed sensor went out but after doing some research this Is very notorious in BMW,Aud and Mercedes when they sit for a while or Get old and dirty . I called him he had me scheduled to bring it to a shop on his dime which they replaced the sensor and my car has been Good. As like any used car i jeed fluid changes and spark plugs which is getting taken care of ASAP and she will literally be a brand new car like she almost is go show bbc some love man

Went by on a rainy day while out shopping for a 4 wheel drive vehicle for my son. Test drove a 2005…read moreTrailblazer (sale tag says third row seating and we realized later it doesn't have 3rd row) but couldn't drive far because the windshield wipers were torn up and I didn't feel safe. Vehicle ran well from what I could tell so we spoke Larry who explained that it needed some work but would be ready for sale in a few days. We went back on Monday to put down a deposit. On Friday we paid the balance and picked up the vehicle. Owner Mike said that they had the driver door repaired because the lock had not been working correctly. It came with emissions and safety inspections (that I had to pay additional fees for) but the windshield wipers were still falling apart so first stop was to buy new wipers. On our way to get them, the oil pressure gauge was dropping back and forth between 0 and 40 and gauge lights came on and it struggled shifting in high gears. Called and Larry said Mike was gone but he would relay the message and reassured me Mike stands behind his vehicles and would get it taken care of. The next day, Mike called and asked that we drive it some and see if the engine reacted when it happened and to call him Monday and let him know. I took the SUV out to do some shopping. Late in the afternoon, I made a final stop and decided since there were gifts in the back seat I should lock it. Ended up locked out. Called BBC and Larry came and sat in the parking lot of the store until AAA arrived because it was 20 degrees outside, reassuring me the whole time that Mike cares about his customers and will take care of the issues. The next day we dropped it off for them to repair. Went to pick the vehicle back up on Tuesday afternoon and all they did was get the door lock fixed and change out the key fob by repurposing a used one from another trailblazer. My son needed the vehicle so I decided we would take it and call back if issues persistented. Check engine lights were on. Stopped and got codes. 1 for ABS and the other for emissions. Call and let Tyler know and he says he will relay info to Mike because he had already left. (Wish I had that guys work schedule) He calls me on Wednesday and says he's not worried about the ABS light (even though I am because it's my kid driving it) but will fix the other one. I couldn't bring it until the next week (after Christmas) and he said he would call me the next day (Thursday) to schedule the drop off. Almost 2 weeks later and haven't heard a word from Mike. Larry's kindness has been the only positive experience with BBC which is why they got 2 stars instead of 0. I was sold a $4750 vehicle they said had 3rd row seating and doesn't and is turning into a bottomless money pit. Had Mike actually fixed our issues he would be selling us another SUV since my daughter needs one now too but there's no way I'll buy another vehicle from him after all this.​

The entire staff has been so courteous and helpful. Always going above and beyond. They have a…read moregreat lineup of rentals, and got my dad a great price when he was ready to purchase a mobility vehicle of his own.

Extremely Disappointing Experience -- Poor Communication and Lack of Transparency…read moreI am sharing my experience because I believe customers should know what to expect when leaving their vehicle with Valley Park, Southern Bus and Mobility. Unfortunately, my experience was extremely disappointing. The biggest concerns were the lack of communication, the lack of clarity regarding charges and repairs, and the fact that additional work was completed without the notification and approval process I had specifically requested. My bus was at the facility for approximately five days before I received any communication, and I had to initiate contact myself. After the first two days, I called and was told that my vehicle was next in line and should be pulled in the following day, which would be Wednesday. By Friday, I still had not received an update, so I contacted them again and was finally given information about the status of my bus. At that point, I learned that I had already incurred more than $750 in charges. I had not previously been contacted with an explanation of any cost, how much for diagnostics or how things work in general at this facility. I raised this concern with the service manager (Nate) and requested clarification regarding the charges and the work being performed. I subsequently put my communications in writing so there would be a clear record of what was being discussed. The following Monday, I emailed regarding the charges and was informed that the $750+ charge was for diagnostic work to determine the problem with my bus. Although I was more than upset about not being notified beforehand, I chose to move forward because I needed the repairs completed. I also explained that my expectation, based on my experience with vehicle repair facilities, was to receive an explanation of the findings and estimated repair costs and to approve repairs before they were performed. I also informed the service manager (Nate) that if the necessary parts could not be located by the following week, I intended to pick up my bus. I approved the some of that work that was needed but was still waiting to hear back about the main reason for my bus repair. I contacted them again for an update. I was then informed that the needed part was already in stock at the facility. At that point, I provided approval to proceed with work and was waiting on more info about the main problem. After my email, I received a call. During that conversation, I was advised that additional problems could potentially be discovered once they got further into the repair. The main repair was $1400, but if additional work was required, it could involve approximately 18 additional labor hours and potentially another $3,200. Because of that possibility, I specifically requested that I be contacted before any additional work beyond the $1,400 repair was performed. I wanted the opportunity to understand what had been found, what the additional work would cost, and whether I wanted to authorize it. That request was made in writing. I then waited for another update. I did not receive one. By Friday, I contacted the company again and was informed that the work had been completed. I was also informed that the additional work, costing approximately $3,200, had been performed. When I asked Nate why I had not been contacted before the additional work was completed, I was told that the additional work had already been discussed. My concern is that, regardless of what may have been discussed previously, I had specifically requested notification and an opportunity to approve the additional work before it was performed. That request was not followed. For me, this was not simply an issue of the final cost. It was the overall experience and the communication throughout the process. I repeatedly had to contact the company to find out what was happening with my vehicle, what I was being charged for, what repairs were being considered, and whether additional costs were going to be incurred. I understand that repairs can uncover unexpected problems and that costs can change. What I expected was straightforward communication and the opportunity to make informed decisions about additional expenses before the work was performed. Based on my experience, I would not choose to use this Southern Bus and Mobility. I will look for another facility that can service my bus and that places a greater emphasis on communication, transparency, and obtaining customer authorization when additional work and significant additional costs are involved. This review reflects my personal experience and my understanding of the communications and events surrounding my repair. I hope that Valley Park, Southern Bus and Mobility takes this feedback seriously and improves its communication and customer-approval processes going forward.