Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

Avoid at all costs. The sales team are non-commission but heavily focused on volume. Buy from a…read morelarger and more reputable operation if you're going to a dealer.

I took my bike there for the first time and I will go back for all my service and repairs. The…read moreowner is super nice as are the guys he has working there. They took my bike in, did what they said they would do for the price they said it would be. I felt I could trust them and the quality of work was top notch. This is THE place to get your bike worked on. Please give this shop your business...you won't be sorry.

From the owner: SBC Performance - Cylinder Head Porting - Performance Engine Builds - Machine Shop - Dyno Tuning -…read moreService - Custom Parts

Bought a Honda navi from them. Great purchasing experience. Friendly service. My issue with them is…read morethe service department. I submitted two service schedules with them andboth times only received an automated reply stating someone will reach out. I've waited more than two weeks now with two online service scheduled request and two phone calls (both calls were initiated by my wife and I). Both times on the call was told that someone from the service department will reach out. It's been over 2 weeks. I get that they're backed up but maybe follow through with the phone call? Again, no issues with the people and purchase experience but service department leaves much to be desired. UPDATE: Christian from service department (nice guy) called today 6/5. Will update review again after service is done. Here's my update with the service department. I was sent an itemized repair order of the parts and labor on 6/8 for $584.70. Talked to Christian on the phone and confirmed everything is good per the quote on the same day. I got a phone call today 6/17 saying the bike is ready. But was told it's going to be $700+ (forgot the exact amount). This took me by surprised as it's not what was on the repair order. I asked why is it not the price quoted on my repair order and was told that he'll do some digging and call me back. He calls back a couple hours later and said that it needed a new battery (not sure how a new battery is needed if it's protected inside the bike and it's a brand new bike, was also told they don't know if it's covered by warranty). The updated cost is now around $650. This isn't even the full story. The very initial repair order was over $1000 due to replacing cosmetic items. So I said to only replace/repair what it needs to make the bike run (hence the $584.70 itemized repair order, attached photos). This would have meant that they would have everything inspected, so it's a little suspicious that a week later (today 6/17) I was quoted a higher amount until I refuted the total only for them to come back and say that it needed a new battery (a couple hours later). I'm not going to even argue. I'm just going to pay for the repairs but will make sure that everyone I know should stay away from Cities Edge Motorsports. Way too unprofessional and sketchy practices. It's unfortunate because I liked the sales team. I will take my business somewhere else. NOTE: I have not yet picked up the bike as I wrote this review. Will pick it up tomorrow 6/18. I want to see proof of the old battery.

Kid lost key for dirtbike.... ugh. Needed new lockset - Dave was freaking awesome with helping me…read morefigure out what I needed, locating & ordering the right part for me. When picking up the part we were chit chatting and I told him about my grandkids & their dirtbikes ~ he was kind enough to give us some swag stickers they had for the kids' bikes and trailer. Yeah - HIGHLY RECOMMEND THEM!

Great customer service. They let me know that the service I requested was not necessary, saving…read moregreat expense.

I brought my relic 2003 Glaston Volvo Penta to these guys after it sat for 6 LONG miserable weeks…read moreat another Boat repair shop. These guys evaluated the the upper unit outdrive and repaired the whole Outdrive in less than 48 hours at the estimated price quote. They saved what summer Fun was left on Lakes in Ottertail- I couldn't have been more pleased. When the next issue arises; I will use them again as they easily earned my trust.....THANK YOU !!!

Excellent work on our 30 year old tandem bike. Rides like new. Strongest recommendation if you need…read morework

A sweet friend and I were roaming downtown Shakopee and this shop happened be open. Our curiosity…read moregot the best of us. We just had to stop. Very clean shop. Awesome, friendly owners a as t the front desk that were available to answer all the questions my guy asked. Absolutely awesome bike shop!! They had lots of fun bike tassels, bells and lights available to purchase. They sell both new and used bikes. They had some cool bikes that brought back some childhood memories. They also have a large room that they do bike repair in. If you are in the area and have some bike needs (or looking for some fun accessories that you aren't finding elsewhere), I highly suggest popping in and checking them out!

I met a Velofix mechanic at Tour de Tonka. I was early and had an issue with a bike at home that I…read morewanted to ask about. I described - in layman's terms - the jiggly bits. He went in the truck, and handed me a part, and wouldn't accept payment and barely a thank you! He likes bikes. He likes people riding bikes. That's cool as hell. Grabbed a card and getting end of year tune ups for our modest "fleet" of four.

I first heard about Velofix when my bike was in accident Ave I needed repairs and searched online…read morebut I think at that time they were not doing bike repairs so I took my bike to Erik's Bike Shop in Richfield. My bike was repair where I could ride again but it was not the same as before accident. As the weather is starting to be nice out, I took my bike down to ride and the brakes were not very tight and the gears were not shifting smoothly as before. I did a search for bike tune ups near me and Velofix came up on the search again. I was going to take my bike to Nokomis Bike shop but after my husband went to check it out, they have an undetermined time frame of when the bike would be worked on so I decided to schedule an appt with Velofix. Luckily, they had one opening left for Thursday May 20. Prices were comparable to Nokomis Bike Shop for a basic tune up. It was great because Velofix came to my house and worked on the bike right in their mobile van and was done in an hour. Brant was friendly and good to work with. I did my check in and got a surprised check in offer for a free cooling towel with any service but I didn't save the offer and so I'm not able to pull it up again. I told Brant that and he was surprised of the offer and didn't have any cooling towels available. Overall, I would recommend Velofix because of the convenience, pricing and friendly staff.

Helpful staff and good selection and stock of name-brand bikes. This is the place to go for Trek,…read morenow. You also get one free annual service tuneup with a bike purchase. If your bike needs service, plan ahead. Mine had a recall notice and because I dragged my feet until early April to bring it in, they had my bike for almost a month. I am sure if I'd scheduled sooner or brought it in during almost any other time of year this would not have been an issue. They did a great job on the repair and even as I was about to roll it out the door a staffer noticed the handle grips were loose and tightened them up for me.

When you walk in you will notice 200 bikes available to purchase - mountain bikes, kids bikes,…read moree-bikes, road bikes, gravel bikes, casual fitness bikes and city cruisers. The sales people take their time to answer questions, provide tips as well as take the time to guide you toward the the right choice. The service department is top notch. I have been using them over the last 10 years.

Repair was outstanding. Would never know that the vehicle had a dent. Very professional,appreciated…read moremy business and they offer a loaner car.

I picked this place mainly based off the Google and Yelp reviews. They were super easy to work with…read moreand I dropped off my car at 12:30 and it was done by 5:30'ish. I had two 1" deep dents in my car (thanks to people who don't know how to open THEIR doors appropriately or park appropriately) and now they are TOTALLY gone! A bit pricey but way cheaper than a higher insurance deductible! Super happy with the work.

I am including the following for transparency and as a word of caution regarding this 2016…read moreHarley-Davidson XL1200 Sportster and my experience with Wild Prairie Harley-Davidson in Eden Prairie, MN. I purchased the bike on March 5, 2024 with 15,253 miles. Over the next year I added approximately 10,000 miles and kept up with regular maintenance throughout ownership. At the time of purchase, I also bought what is presented as the Harley-Davidson Extended Service Plan (administered by Continental Service Provider), with the understanding that it would provide meaningful coverage in the event of a major mechanical failure. On July 29, I began a trip from Minneapolis to Sturgis. The ride was uneventful through Worthington and Sioux Falls, and I continued west on I-90 at normal highway speeds (80 mph). After roughly 140 additional miles, near Chamberlain, SD, the engine suddenly lost power. A rider behind me observed smoke and flames exiting the exhaust. I immediately shut the engine down and coasted to a stop, at which point the engine had seized and would not restart. Due to the timing during Sturgis Rally, Rapid City Harley-Davidson was unable to take the repair. I incurred over $700 in towing costs, along with approximately $600 in additional travel expenses (rental car, hotel, and return flight). The motorcycle was ultimately returned to Wild Prairie Harley-Davidson in Eden Prairie, MN, where I was informed the failure was due to a blown wrist pin and catastrophic piston damage. I was also told there was no maintenance-related action that would have prevented this failure, and that this type of failure is considered extremely rare. The repair estimate was approximately $11,000, which exceeds the value of the motorcycle. The Harley-Davidson Extended Service Plan only covered up to the market value of the bike (approximately $6,000), leaving a substantial remaining balance. At the time, I still owed approximately $5,000 on the loan. I was offered approximately $3,000 for the motorcycle toward the purchase of a new bike, which would have required rolling negative equity into another loan. While I was told this was essentially a "once in a lifetime" type of failure, my experience was that there was little effort made to stand behind the product or build customer loyalty after the fact. Given that this failure occurred after roughly one year of ownership and consistent maintenance.

I would stay clear of this business. They gave a loan to a family member who had very little…read moreincome and never should have been given a loan. They took advantage of an individual with mental illness and special needs.

I love this place. I drive up and they fix the problem every time. My mechanic, Andy Vonholtum…read morereferred me to them when I was having issues with tires. The last time the valve stem was leaking, and they were able to fix it before it went flat. The time before that I was having tires installed. Great Service! Friendly receptionist. Everyone was professional and courteous. Love this place!

Update: I emailed them...Hennen's resolved the issue with the brakes promptly by replacing via…read morewarranty the brakes that were initially installed at no cost to me. They were professional and courteous throughout the process.