My spouse sought out a pool contractor to fix a small leak in the in-ground pump. My primary pool repair business is back-logged so we were hoping to get a jump on the season. First, I will preface the review by giving the operators some credit for a rapid reply and response to the property. That is where the positive experience ended with Dynamic Pools.
The technicians who responded to our property while pleasant and timely were quite inept at fixing the actual leak we had readily accessible to any person with experience working with PVC. The call included diagnostics and simple repairs but the repair they completed lasted for 2 hours before the leak ensued.
We have since tried for over a week to get any satisfaction from Dynamic Pools on the repair but we have been met with initial excuses and now no response. Costly ($350) lesson learned, but thought we would hopefully prevent them from catching an unsuspecting client in the future. read more