Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

Blake is now and my go-to guy for anything HVAC. Honesty and reliability in the labor industry is…read morevery hard to find. Blake is an incredible professional, well mannered, and knows his stuff very well. He'll be open and honest about what your options are, and do his absolute best to ensure that you are well taken care of. I highly recommend Blake to anyone in need of HVAC repairs or installations.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

I have always been impressed with the caliber of technicians that come out. Most recently Chris…read moreserviced our HVAC system for routine maintenance and did a great job sharing information on what he did and what will need to be done going forward. Also, the company does a stellar job communicating when the technician is on his way and even sending a picture of the tech via text. I highly recommend this company.

Very COOL experience!. AC has not been keeping up with desired temperatures and my electric bill…read morereflected it. A phone call to them this morning and they just left after inspecting and refilling my unit with Freon. Now THAT'S service. In a side note, they Really, REALLY push for getting a membership plan. From phone calls to service person, I can't say how many times I was getting the pitch. I opted out as the $ savings did not add up enough to benefit me. $170 a year for 2 inspections annually with a new filter each time and 15% off any work. If I had more money and wanted extra peace of mind then I would have done it. Either way, I was Very pleased with the entire experience and would highly recommend.

Did diagnostic to determine problem. Very personable and friendly. Fee was reasonable for coming on…read morea Saturday.

Great service. David was great. Clear. Talked me through the problem. Even helped troubleshoot a…read moresecondary issue. Will definitely keep his info on file for future needs.

Called James Heating and Air a few weeks ago when the temps were in the high 90s, on a Friday. They…read morewere here within a few hours, diagnosed the issue, solved the problem quickly and got us cool again! Price was very reasonable too!

AC went out and they fixed it quickly. Would definitely recommend as we have had problems a few…read moretimes and they are always very professional and get the job done at a fair price!

I can honestly say that from start to finish my experience with Chisholm Service exceeded my…read moreexpectations! This whole process reminded me of how personal customer service used to be back before the push for speed and automation got in the way of individual customer care. I was in need of replacing my upstairs AC and furnace this Spring, but I really wanted to find the best price for a quality service and product, as this was going to be a major expense for me. I called around and had reps from at least 5 different companies in my area come to look at the situation and provide me with a quote. Chisholm's quote was the best price by a small margin, but it was the patience with which they handled my many questions regarding the varying systems, SEER vs. SEER2 ratings, and components that really got my attention right from the start. While some of the other companies came in the door trying to upsell me on things, Chisholm did not. Other companies also followed-up their initial visit with an automated system-generated quote that ONLY gave me an opportunity to click a button to accept it (and no way to send a simple reply email with any questions). Chisholm followed-up such automated emails with personalized emails and/or text messages that were easy to respond to. Chisholm also then took the time to answer more of my questions as I tried to compare the many quotes that I had received (which in most cases was quite confusing and seemed a bit like trying to compare apples to oranges). On installation day, Chisholm was on time and their technicians were friendly and easy to work with. They answered my questions and got the job done without any issues arising from my perspective. During the installation, they told me that this new (stronger) system should really have a larger fuse and advised that one of their team members would bring that by another day. Sure enough, I soon received a call to schedule that and when that more senior technician came by to do that simple job - he also inspected all of the work that had been done... this is what REALLY impressed me, as he noted a few items of concern that could have been done better and advised that he could come by the next week to repair those. Indeed, that next week he was back and completed small corrections on several of the initial installation configurations. He also noted that they would share the info with the initial install crew so that they could continue to improve. All in all, I am exceedingly pleased with the service that I had from Chisholm. I know that no company can provide 100% perfect service to all of their customers 100% of the time, but I do feel that I was somehow blessed to have received the fantastic service that I did. I originally thought that the name of this company was a little unusual since it didn't even mention "air conditioning", but in hindsight I now realize why 'Service' is in the name, as it really is what they provided to me (beyond the product and labor). I would HIGHLY recommend Chisholm Service to anyone. I truly found them easy to work with and extremely reasonable in their business practices.

The manager of Chisolm got back to me and we discussed the situation. It is possible that I didn't…read moreunderstand the tech when he gave me the estimate on the way there, however I would have had to pay the $157 diagnostic charge regardless. According to them, $464 is actually what they would normally charge to come on a weekend, vacuum out two drain pans, put in a small valve, and check (not fill!) the r22 on two systems... that's for about an hour of work! Since I was so upset the company reimbursed me $150, so I am grateful for that. I know they do good work. But I gotta figure something else out.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Surprised to see some of the lower reviews. I have used these guys for my electrical and plumbing…read moreevents. These guys were life-savers when my former electrician could not provide me the timely service we needed. I like their follow-up. They keep me in the loop. Ideal team to have on your phone. Suggest their service plan. Has saved us money.

Alternative Aire remains my go-to *local* HVAC - not some PE-run chain that rips you off. My…read moreupstairs furnace stopped working and they were there the next day to find a loose wire on a control board. Tech arrived early and fixed it quickly and that (cold!) night I had heat again for sleeping. 10/10

We too purchased a new system, only to learn from another HVAC-- honest professional-- that our…read more"new" unit tubing was punctured, no way that could have happened. expensive repair, but now unit runs better-- and with attendant savings, even than new. owner talks a good one, don't believe a single word or promise,