My husband has worked with Play It Again Sports for years in his PT practice. With the rains…read morecoming, I wanted a new, simple treadmill for our home gym. Once again, Play It Again Sports delivered and set up the perfect equipment for our needs.

I stopped in today looking for used women's softball cleats. I didn't find any, but the customer…read moreservice was outstanding! Steve was friendly, attentive, and made sure everyone got the help they needed as he acknowledged everyone in the store. Having employees that are knowledgeable AND personable is a rare find these days! The place has a great selection of inventory, and I'll definitely be back when I need some more gear.

They cover all the bases: Service, Selection, and Value. Even when COVID hit and it seemed like…read moreeveryone with a spare room or garage was going to make their own. Marvin and Patrick as co-owners have the integrity one only hopes to find in local business. They give great advice and assure proper installation. And totally fair pricing. Here are two shots of what you can fit into a 10' by 20' single-car garage.

My husband and I have been building our dream home gym. We keep coming back here because you can't…read morebeat the ultimate combination of quality of products, price, and wonderful customer service. Marvin and Patrick are both so knowledgeable, and they always help us find exactly what we need within our price range. There's no upselling or pushy sales tactics that I've experienced at other stores. It doesn't matter if you are spending $50 or $5000, they want you to get exactly what you need and be super happy with your purchase. Anytime we are looking to expand our gym, we stop by and always walk away with what we needed. :) You seriously cannot get a better price anywhere else for the quality of these products.

Fitness Fixers, especially Kirk, are the consummate service professionals. They know what they're…read moredoing; are very responsive and accommodating in responding to service calls. They also work well to balance their representation of the parent service company & manufacturer (Ifit and NordicTrack in my case) and the needs and expectations of the customer. I highly recommend their service for any of your fitness machine needs. Such pleasant and authentically caring people!

I got a nice response from Eric and explained how sorry things went and I thought it was great that…read moreFitness fixers got back to me. So in the future if I need help I will try them again.

Not sure what happened to the people who gave the low ratings. We really liked this place. We went…read morefor chairs for the cotati accordion festival. A young man - wish I remembered his name - was so helpful. We ended up finding the perfect seat, a folding love seat. They let us buy the floor model and we had the best time because of that chair - it was so comfortable. Thank you to all of you at Big 5- you really helped make our weekend fun and the chair was a real value too!

I have long thought Big 5 is underrated. If you want good sports gear for far less than the…read morecompetitors it's a great place. It's not the nicest cleanest nicest store in the world and while helpful the staff isn't the most amazing. But if they have what you need you can't beat the price.

ZERO stars. "Not good" does not begin to describe how terrible this company is to deal with. Worst…read morecustomer service experience I have ever had. Total incompetence not to mention a complete disregard for safety concerns for terrible product installation. Wouldn't recommend buying from this store to my worst enemy. And to top it all off RIDICULOUSLY overpriced. DO NOT BUY FROM THIS BUSINESS.

I have chronic back pain and long legs. Running puts my back into spasms, and most elliptical…read moremachines stride length is too short for me. The Precor AMT is one of the only machines that didn't cause me problems. I was able to order it online. Unfortunately, I ordered it with the wrong screen. I called the company, and they immediately responded and set up a way to change the order. They kept in touch to verify every step of the process. Customer support was to notch. They contacted me to verify the delivery time and date. They gave me a 1 hour window and actually showed up during that time. What a shock compared to other deliveries I have received. They say the system up exactly as desired. I couldn't ask for a better experience. If you are looking for high-quality fitness equipment, this is the place to shop!

Mohammed is the owner of Sports Works, and he is a delightful personality and a great resource in…read moremy opinion. He does service equipment at a very reasonable cost, and he also sells nice used equipment, at prices that are quite reasonable (sometimes a third of new). He communicates well, and shows up on time as promised. I highly recommend Sports Works and Mohammed!

Mohammed was on time, professional and pleasant to converse with. He repaired my exercise bike and…read moreit was back to working order in less than an hour.

We were not sure what type of home gym we wanted. We went into the store twice and both Jelani and…read morethe Eric were knowledgable, helpful, chill, and fair. We bought an Inspire Fitness machine and the service and follow up was excellent. No high pressure sales. Very calm and matter of fact. Highly recommend this store and this crew. We decided to pick it up and put together ourselves since delivery time was out 7-10 days due to January "new year resolution shoppers". Photo of the main box below. Tonight's project. They offered an option for delivery and setup also.

I've had a couple great experiences with Jelani: first, over a year ago when I bought my Precor…read moreelliptical (got it on a good sale and love it) then again today when I needed to find a company to move it since I'm moving. He was super thorough and pleasant both times and really made stressful situations -- exercising, moving -- as painless as possible. Highly recommend.

What a great company! I have an aged treadmill in my home which started making loud squeaking…read morenoises from a roller. After reviewing my options for a "house-call," Monte suggested a simple resolution giving me complete directions - IT WORKED! I couldn't be happier, especially that I don't have to buy a new machine. If their fix doesn't hold, I will surely buy my next machine from Fit-Tech!

Customer service is excellent. Will F. is our go to man, pleasant, friendly and an absolute…read morepleasure to work with. The technicians are always spot on with their service. Thanks FIt-tech!

Came to diagnose my Peloton treadmill issues, took cash for the visit, never sent a receipt and…read morestopped responding with next steps on what's wrong. Do not recommend.

We needed help moving an extremely heavy treadmill from our garage to inside the house. This team…read morewas excellent - so reliable reliable, efficient and knew exactly what they were doing. We were so impressed! would highly recommend!

Imagine REI and Marshalls had a wild night together and nine months later, out popped Sports…read moreBasement. It's enormous -- the kind of enormous where you half-expect to find a lost civilization in the camping section. And somehow they have everything. Outdoor gear, bike shop, rentals for basically any activity you've ever considered trying drunk at a party, lift ticket discounts... if it involves fresh air and mild suffering, they've got you covered. Now let's talk about the Basementeers membership, because it deserves its own paragraph. Twenty-five dollars. Once. For life. That's not a typo. For the price of a mediocre cocktail, you get 10% off forever, plus occasional 20% Friends & Family discounts. I've made worse financial decisions in the same afternoon. The staff is friendly, knowledgeable, and seemingly immune to the judgment you'd deserve for asking "what's the difference between hiking and walking." Basically: go. Join. Buy things. Touch grass -- they sell gear for that too.

Over the years, I have spent time and money at most of the pro shops at all the big name resorts…read more The quality of the service I received from Dominick at the ski shop was on par with all of them. He was extremely knowledgeable, displayed a high level of expertise with confidence, not arrogance. I really appreciated that. I came in with a problem and was immediately provided and explained options, quoted a more than fair rate and didn't feel haggled or hassled on cheesy up sale techniques. Because of his likability and competency, I took his advice and added a fresh wax. In closing, it's a rarity these days to get high quality service, from people that take pride in their job. Dominick is cut from a different cloth. Sports Basement Corporate, your Ski shop just earned a customer for life and you should promote or at least give a healthy raise to Dominick for the rock star service! Thanks Stephen Watson