This company will hold your package for an "insurance fee." If you refuse to pay it, they will never deliver your package, and will refuse to return it to the sender. read more

Unfortunately, I can't give zero stars. I was scammed out of paying $1500 and the company refused to refund any. The company tried to threaten me to get more money, and I never saw the unknown package. This could have been a scam outside of the company, I don't know, but please be aware if you get contacted by a company: Dynamex Express Courier Services Limited. God will handle them and wrong they do to people. The threatening starts after I nicely asked for a refund: "No way the company can refound you money when you have not cleared your package and if your package spend 24 hours in our office the security team will come to your address and charge you for it." And it goes on and on from there and note the misspelling. read more

If you find yourself here, I'm assuming your amazon order has been severely delayed. Call and ask them to De-prioritize this service as a carrier. They will no longer be assigned to deliver your package The owner commented that it was delivered. Yes, finally after 3 days! I pay for a prime subscription and your company drops the ball EVERYTIME! Again, call and de-prioritize this service and they will no longer handle your packages. I needed my things for a specific event that has come and gone and all they have to say that it's finalllyyyyy been delivered. I hope you go out of business! read more

Dynamex - Three days after initial delivery date, still nothing. - Couriers & Delivery Services Near Me

Let me add my voice to the chorus of dissatisfied customers. Package was supposed to be delivered on Friday and has still not arrived 3 days later. This company is awful. Please Amazon don't ship any more of my stuff with them. **UPDATE** I was advised on Monday that my package was out for delivery. Later in the day I was advised that it was delayed. The process repeated on Tuesday. It's now Wednesday and still no package. How does a package get placed on a delivery vehicle and still not be delivered. Twice no less. Just shameful. Oh yeah I almost forgot. There is no way to respond to the message below from the owner. Probably by design so they can appear to provide assistance without actually doing so. read more

One of the only handful of companies that I've encountered that deserves 0 stars. Amazon has been using them for some deliveries lately, and just about every one of those deliveries using this carrier has been either lost, or delayed. Order saying delivered, while not actually being delivered. Apparently it seems that Dynamex can travel to the future, as tracking once showed that it was delivered 4 hours ahead of current time (was not delivered yet again). Everything about this carrier is mediocre in the best of light. EDIT: Just spoke to the leadership team at Amazon customer service. Apparently, you can request them to put Dynamex in the last of the list of external carriers they use for your account. Did just that. And also requested they remove Dynamex from their overall logistics cycle. If you're experiencing issues like this, try speaking with one of the managers at customer service and request this to be done. read more

Horrible company and reflects on the failure of human beings that pretend to run it. As far as I can tell and obvious from the reviews its a ring of thieves that mark peoples packages as delivered as they just steal them instead. If Dynamex shows as your carrier consider your package stolen. read more

Okay...Amazon messed up on a delivery and sent it to you (DXABWI6220475). I was even less thrilled. I have not had good experiences with your shipping capabilities. Here I am, asking that you do not do what you have done with the last 2 or 3 packages entrusted to your care by delivering late or not at all. PLEASE. read more

Why does Amazon use this company to ship items? They're terrible. From my experience, everything is extremely late. Forget contacting their customer service because they're unresponsive. I've been waiting a week for an item that was supposed to be 2 days. Status has been stuck on the same description for days. Dynamex hasn't even bothered to pick it up. Seriously, how can you call yourself a logistics company when you're this unorganized? Please Amazon, stop using this terrible company. They're awful at what they do. read more

I wonder if Dynamex is stealing our packages. I came on here to leave a review and see that everyone is having the same issues. My package was delayed a day for some reason then marked delivered when it wasn't. I was home at the time and checked my door step within 5 minutes of the claimed delivery. No package found. I contacted the company immediately to try and track down my package. I was emailed a picture of the delivery location which was a random walkway that I didn't recognize and couldn't locate after searching my entire complex for an hour. On 2 other separate occasions my packages were marked delayed and never delivered. Thankfully Amazon always gives a refund but the package I was expecting today was really important and a refund doesn't fix the issue. How do we get Amazon to stop using this scam company??? Tracking ID: DXAFUL5476750 read more

Dynamex - "Delivery Location" - Couriers & Delivery Services Near Me

Dynamex has to be the most incompetent delivery service in existence! It's a guarantee your item will be a minimum one day late if not several. I recently ordered a precision gauge from Amazon with delivery instructions that my gate would be unlocked and for the item to be put inside my gate next to my front door. These boneheads tossed it over my 6-ft gate onto concrete destroying it! As I write this I have another package that is missing in action. I have previously requested Amazon not to transport anything to me through them. If you see Dynamex as your shipper save yourself a lot of aggravation and immediately cancel your order! I'm surprised they even have over one star out of five! read more

My package was marked as delivered and at my front door. I go out and look no package. I call customer service and the representative said "looks like your package has been stolen and you need to call Amazon and report it". I have never experienced such a cavalier response to a missing package in my life. read more

I am one of many unfortunates that has a missing Amazon package thanks to Dynamex (and I've never heard of them until now). My package was supposedly delivered 3 days ago. My doorbell was not rang (I was home), nor was there any package for me (funny enough there was a FedEx package for me). I contacted Amazon to see if they can deprioritize Dynamex as a delivery service, they said they cannot, but will put a note that I prefer either USPS or UPS for my deliveries. Not sure why Amazon does business with Dynamex, especially since they're not particularly incentivized to do better, despite numerous complaints. read more

By far the worst courier imaginable. These people go above and beyond to make sure they take the WORST aspects of every other delivery service and decided to build a company upon those principles. "TForce Logistics" known also as "Dynamex" have unfortunately been partnering with Amazon meaning nobody will be getting their packages, and all the tracking information will be falsified so you won't ever know what's truly happening with your delivery. Nothing is ever on time. Nothing is accurately recorded. Packages are randomly marked as "missing" or "delivered." There is no way to actually reach anyone local, there is no actual customer facing solutions team to speak of, so forget any possible way to get any semblance of resolution. read more

Horrible shipping. My Amazon package was out for delivery for 4 days and inquiry's are pointless no one ever got back to me. The tracking system they have is extremely vague and inaccurate. I ended up getting a refund from Amazon. Update: I spoke to customer service and I was told my package that was supposed to be delivered on 12/19/20 was at their warehouse but they're unable to deliver it on time. So my package has been sitting at the warehouse and it's past the Amazon shipping requirement. read more

This is absolutely the WORST "delivery" company I have ever encountered. Amazon insists on using them for one day delivery and they NEVER show up. I tried contacting them today for yet another failed delivery and no one answered. The WORST!!!! Update: "Candace" assured me that my package would be delivered today (Saturday). Tracking shows it's still at the warehouse and it's after 1:00pm. Highly doubt it's going to be delivered. I even ordered a replacement that was supposed to come yesterday and IT is still sitting in their warehouse. This company is pathetic. A total joke. I've now lost three packages because amazon continues to use this disgraceful company. read more

I wish Amazon didn't partner with this wretched excuse for a company. I ordered something that was an absolute necessity in being able to take care of my newborn, and I ended up getting my package almost a week late because their driver "lost" my package, then somehow miraculously found it, again. The Manager I spoke to on the phone was about as useless as could be, and actually hung up on me when I tried to speak to him. They're all horrible, unprofessional people who have absolutely no regard or respect for what they do, or who they step on. Worthless company, worthless employees. Fix yourselves, because nobody is impressed. read more

Honestly, if I could give this lower than one star I absolutely would. Been waiting on an Amazon package for almost a week. The original delivery date was supposed to be October 2nd. Amazon then reported that it was "running late" so I checked the Dynamex tracking number and it stated that it was scanned in earlier that morning and was now due on October 4th. Sure, fine, there's a pandemic: shit happens. It's now October 7th. No updates from Dynamex. No email from any sort of customer service (despite now sending 3 separate inquiries). Literally nothing in my email inbox or even spam folder (I checked). I'm only writing this review in the hopes of actually getting into contact with someone who is able to do something. read more

This company if terrible. I waited all day for a package I needed and I get a notification that they couldn't get to my front door. I have no front gate and nothing in the way of access. Obviously lazy employees and terrible business Update: I was on with costumer service waiting to speak to a manager and they transferred me to another costumer who was complaining about service honestly wtf read more

My response to owner: you guys were like this even well before COVID. When I actually need something on time, and order it when a "guaranteed delivery date," there is always a "delay," which is complete BS. My tracking # is DXABWI5461271. I take take it you're here as "representation," and will tell me "they only make x amount of stops a day before and come back," and will actually do nothing to help us, as I truly believe your company is a joke. I can order from literally anywhere else and get it on time; maybe a day late due to legitimate reasons, and your company is delay after delay; always a few days late. I will be canceling any order that will be shipped your company from now on. I honestly believe you are a con-artist, just like the company you own. If you're not - then CHANGE YOUR COMPANY AND CUT THE CRAP! read more

They actually tried to charge us $2000. Dollars to ship one medium size 20lb box from Syria to the East coast of the United States!! 100% extortion and scam artist!! read more

Terrible. Never received my package I called and spoke with someone letting them know that it must have been delivered to the wrong address and the guy was adamant that it was delivered to the correct one. I was home all day and my husband walked the entire perimeter of our house there was no package. On top of that the delivery was for Saturday and it showed a Saturday deliver on the front of my order however when you click on the tracking like you could see it was delivered after 6 pm on Monday! 2 days later. Staples please use a different company! read more

This is a SCAM delivery service. Beware. Do not use!!! They will create a fake account for you and give you a fake tracking number!!!

This company is absolutely horrible at what is supposed to be their purpose - delivering packages! Absolutely every single time Dynamex was assigned to deliver my package that I've ordered from Amazon next day or two day delivery, it always arrives 3-4 days after it's scheduled delivery. Sometimes the package is fine, other times it looks partially opened. I'm no exaggerating either - at least a dozen times that Dynamex was the delivery company, the package arrived late by several days - every single time. This time it was just ridiculous - I ordered a board game for my family last Monday with two day free shipping. The next day my sister ordered the same board game for her family (we live 5 minutes from each other). The difference was, she got UPS and got the package that Thursday, I got Dynamex and a week later it's still missing. I got a refund for it but I sure hope Amazon learns from these horrid reviews and drops Dynamex as a provider. (Note they've been the same even before COVID) as you can see from bad reviews even dating back to 2016. read more

The absolutely worst outfit Amazon has stumbled into. They were supposed to deliver to hospice facility Saturday. It is Monday and still sits somewhere in Maryland. It does no good to complain either to Amazon or to Dynamex. Best solution? Every time they pull this crap, send it back at their expense under Prime and reorder. As many times as this happens. "DynaMex" The firm certainly does not deserve "dyna" in their name. As to "Mex," I leave that inference to others victimized by them. read more

As others have said, I'm not sure why retailers are using this company. I ordered Something from Zara and realized the tracking Status had been "out for delivery" for 3 business days; inquired with the company on the status and location of my package and was told they would "investigate" it. The next morning the tracking info was updated to "delivered" at 3:20am EDT...what are the odds of that, once an inquiry is made the package was suddenly delivered?!! Secondly, why would they be delivering to a residential area at 3am? This makes no sense. So now, I'm just twiddling my thumbs as they continue to "investigate". read more

Horrific service. I am stunned Amazon would even use them for deliveries. The reviews are all HORRIFIC. Dynamex left a package that was supposed to be for me in the public access vestibule to my building. Mind you the Concierge desk is manned 24/7. The package that was delivered and the confirmation photo of delivery was not my package and what was delivered was not even for this address. When I called the man I spoke to was not able to tell me where my package was even with proof the delivery man dropped off the wrong package. All I wanted is my package. The absolute worst customer service ever. I will not order anything from Amazon is Dynamex is the cattier. Be warned. read more

I give them 2 stars out of caution. The number of stars is actually equal to the number of deliveries I actually received within 48 hours of the delivery date. This time they were only 24 hours late for a Prime next day delivery. Like every review here I experienced the same. 2 deliveries never made it. One actually arrived 1.5 weeks after the replacement items were delivered. Which Amazon charged me two weeks ago for not returning the items I actually returned. One actually made it on the Prime delivery date set by Amazon. Every time I see Dynamex assigned to an Amazon tracking email I get hives. Even though this one missed the target by a day it is a major achievement. The tracking / out for delivery notifications worked and the driver was personable(Keep him) . So Dynamex, it is up to you to keep improving. read more

I ordered a package through Amazon early last week that was supposed to be delivered Monday August 31. It was shipped on Sunday and still set to arrive on time. Unfortunately, it still hasnt. I had assumed that Amazon would use reputable carriers for their Prime service. I talked to Amazon that Monday day after receiving a notification that there was a delay and they said give it a day due to a carrier delay. I gave it a day and on Tuesday Amazon notified me that it is lost, but then later that day it was out for delivery. It wasnt delivered. Once again Tuesday the package had a carrier delay. And once again the package was lost. Until today, the package miraculously poofed backed into existence and was on a truck out of Jessup. I thought, wow maybe this time they got it. And you know what! They didnt. Never delivered. This company is like Schrodingers Package, except every time you look theres actually no package. Who knows what is going on over there. To be honest, any Dynamex reps out there? Can I just come by Jessup and pick up my package? I am not that far from your office. God forbid someone uses this company for something important that they require to do work. Completely unreliable. Avoid at all costs. Abandon hope all ye who expect packages. If you see Dynamex is delivering your package, immediately call the retailer and ask for a replacement to be sent using a reputable carrier. Edit: They apparently just tried to delivery the package today at 11:18 AM. No knock, no doorbell ring. Nothing. Im betting they didnt even actually try. read more

Always have issues with this carrier. It will showed delayed then the next day, it shows canceled. The package was received at their MD warehouse. And the sad part, the expensive items are always undelivered. Someone is estealing packages from this company. If someone knows how to file a complaint against Dynamex, please let me know. An investigation needs to be open. read more

This company is a joke!! I have a 2 foot fence to keep my dogs in the yard and the driver says they didn't have access to my front door...Really. I get 5-10 packages delivered a day with no issues from Fedex, UPS and USPS. This company or DRIVER sucks. I guess that's what you get for using cheap delivery service. read more

I also had a terrible experience with a same day Amazon order that never showed up. The Amazon agent tried to track it down and told me that she contacts people all day long and has never been treated so rudely. They insisted they delivered and promptly hung up on her. Of course, my neighbor showed up the next day with the package. I hope someone at Amazon finds these posts. A one star review is actually one star too many. read more

If I could leave a 0 i would. I ordered something on Amazon to deliver to my sister house. She calls me freaking out because she was out of the house at the time but she has ring cameras all over her house and she said that it recorded the delivery person throwing the package at her door from a far. Rather then walking up to the door the placing it on the floor or attempting to ring the doorbell. Let me repeat this person THREW the package from several feet away from the door. Will update with picture as soon as I get it from my sisters ring camera. This is beyond unprofessional!!!!!!!! read more

Dynamex - He THREW the package! - Couriers & Delivery Services Near Me

All packages that use this company are lost or late delivery. The worst shipping company. I can't post with minus zero stars. In one week since amazons start using this company they lost one package and the second it's already late. I called and their answer was that they have over 190 packages that need to be deliver. What scam are they running here it should be investigated by the Feds. We all should call Amazon and request to cancel their contract with this so called company. Dynamex do us a favor and go under ASAP. read more

Sadly, I have no idea why Amazon uses this company. I ordered two packages (for a wedding) from Amazon Prime, and was notified that the package being delivered by Dynamex would arrive a day earlier. Two days have now passed and the packaged is "lost" according to Amazon! I wish we had control over who we had shopping with, or for Amazon to remove this vendor all together. DXALGA0955583 read more

Carrier couldn't not deliver to a Amazon Locker at a Amazon Delivery Station? Where theres Amazon Associates to help? You're kidding right? Not only was my package already 3 days late but you won't deliver it which naturally I have to wait even longer for my package. This is not an unusual for Dynamex. It's a lottery with this company you're either going to receive your package kinda on time or receive your packages 2-4 days later than expected. Thats if they can find your door. Which is ridicules because as a a Delivery Service you should be on time. read more

Too bad I couldn't rate ZERO. I seriously don't know why this horrendous company is still in business. Customers could probably walk packages to customers faster. They lied about "attempted delivery" to my home when they never even made the attempt. It is their way of trying to cover themselves when they are late I guess. They never replied to my submission asking about my package either. Worst company ever. Check reviews on every site and you will see they always have horrible reviews read more

Order Amazon package with two day deliver - got delivered via Dynamex, was set to be delivered yesterday by 9 PM - on Dynamex and Amazon tracking , I see out for delivery at noon, and then a second out for delivery notification at 5, but no package. Currently 5PM the next day, still no package and no update. Have never had an issue with Amazon shipping before this one time where they use Dynamex read more

This one driver lied and said he delivered something, then he signed for it himself on my behalf. Not good. The item wound up being dropped in a locked box on our property, which there is no key for. read more

Horrible carrier. They don't ring doorbells and lately my packages are being delivered by them. They deliver packages at 6-7 am and never ring doorbells. I live in an apartment and they always leave it outside on the Main Street where a lot of people walk pass by my apartment. They could've rand my doorbell and I buzz them in to leave in the mail room which is through a glass door. I have a package coming tomorrow and it's being delivered by them for the 3rd time. Fml Shut up you automated response. Nowhere in my review I said that I wasn't getting my package. read more

I would honestly give them 0 stars if possible. I don't know why Amazon started using them for deliveries but I will probably never use same-day or one-day delivery services again if it's through this carrier. I was home all day waiting for this package to arrive and I needed it quick (hence the one-day shipping). It said it was out for delivery and then I receive a notification that my order was cancelled. On Amazon it says "Customer refused delivery: package damaged". I was perplexed bc I never even saw the package nor the dispatcher and there was no delivery attempt! Did they just make up an excuse or delivered to the wrong address? Or they damaged the package during delivery and cancelled the order themselves? I don't know. So I called customer service, which was horrific. The guy basically told me that I rejected the package and they're sending it back. I DID NOT REFUSE DELIVERY AND DELIVERY WAS NEVER ATTEMPTED. I live in an apt building and you must ring the intercom to come in so I would hear it if someone rang it. He then told me that they don't ring doorbells as per Amazon guidelines. What?!? So how am I supposed to know if the dispatcher is here to deliver and how can the person come into the building then? So I asked him if I was supposed to stand outside all day to receive this package. He then told me that they will get in contact with the dispatcher and it will take 2-3 days.. Sir, if I was okay with 2-3 day shipping I would've selected that instead of the 1-day. Overall, horrible experience. I decided to look up Dynamex after this BS and (ha!) looks like they just have a bad record all across the board. I hope Amazon stops using this carrier. read more