My Boyfriend and I moved here back in September of 2025, When we met Lenny and toured the complex…read morewe knew this was the right place for us!! Lenny was amazing throughout the whole process and helped make our moving experience smooth. Our dog Gunner loves the whole staff here at the Eli, especially Lenny!! We always visit throughout the week with Gunner and this place truly feels like home!!

We've been here for about 6 months now and I couldn't be happier with the complex. Lenny, Leanette…read moreand all the staff are super accommodating and always on top of making things comfortable for the residents. The maintenance team is always on top of things as well, super helpful and very quick. Love the little events they do exclusively for the residents and the gym is amazing. Beyond happy with the decision to live here!

This apartment was really nice to live at and I'm sad to be leaving after a year here. I will…read moredefinitely miss this place. The maintenance staff are super helpful and quick. The office staff are always nice and personable. The gym has good equipment, the pool is gorgeous, and everything is super clean. I've never had to deal with bugs and my neighbors don't make a lot of noise. The apartment itself is beautiful and spacious inside with really nice appliances and a great patio. It's hard enough to find good apartments around here so I definitely recommend this place. The only downside is that it is pretty expensive - a bit too expensive for me - but if money isn't an issue, it's worth the price!

UNHAPPY and WILL NOT RETURN! Stayed for 7 months and was…read morenickel and dimed to death. Make sure you know all the misc charges you will have to pay each month that add up to a significant amount. At move-out, they charge $125 but that wasn't enough. They couldn't find anything wrong with our apt because we cleaned everything really well. So they said a traffic mark on the carpet required a "Stain Treatment" and charged me $25 extra. I feel like they just will find anything to charge you more. I will not return nor will I give any good referrals to them. The lease states you have until 11:59pm to complete your move-out on the last day but the office clerk said we had to be out by 5pm. When we brought it up, they said it was their office policy that you have to be out by 5pm or they would charge for rent. I had to abide by the lease but I guess they don't.

Had the best help from Udelka in the from office with getting moved in quickly and the unit was to…read morebe expected for the area and pricing. I've had maitnence help when requested within 48hrs. The move in process was easy and I was provided a virtual preview since I was moving in quickly they were having the unit cleaned. It's not the fanciest place and is older but I've seen older properties in worse condition with terrible response time so I am happy and grateful. Only complaint was walls are thin in case of loud neighbors.

Overall, negative experience during application and screening process. Customer service skills: 0…read more Rude and pushy for a deposit to "hold unit" before they even tell you which unit. I would not advise to apply here.

Daniel Almeida is the best!! I've lived here for over 4 years and the entire staff is super…read morefriendly and accommodating. I think my favorite thing about the complex is how swift and on point the maintenance team is. Daniel has serviced my apartment multiple times and on all occasions he has went above and beyond. He did what was requested of him and so much more. On one occasion he was off and heading to a dinner date with his wife and I called him for an emergency. He not only fixed the emergency but he also assisted me with other things in the apartment. On another occasion I requested someone take a look at the AC vent in my bedroom. Daniel came and he not only fixed the vent but he also noticed inconsistencies in the AC unit power. He spent over an hour servicing the AC and maintained a very friendly presence. Daniel is beyond amazing!

We lived here for a year and the staff was extremely friendly and helpful. We never really had any…read morebad experiences. We just needed to move closer to work

We have lived here for two years.. and even though our house is finally ready to move into, we are…read moresad to leave. I want to thank everyone for their kindness here. Eddie Washington, property manager has been the greatest and so helpful. The maintenance staff Eddie, Carlos and Ronald have been the greatest. I will miss the morning hellos and their helpfulness. Thank you guys! The pool area here is beautiful with grills and tv. Pool table inside and a nice gym... It's just a pretty place in Sanford near the mall. Check it out. Amber Stefanisko

If you're looking for a "luxury" apartment complex, I would strongly recommend looking elsewhere…read more Our dishwasher stopped working, and for nearly three months management and maintenance repeatedly told my wife and me that nothing was wrong with it. We were essentially dismissed every time we reported the issue. Eventually, the dishwasher began smoking and filled our apartment with smoke and fumes. Because the front office never answers their phone, I had to call the fire department to inspect the situation. The fumes were so bad me and my wife had to spend the night in a hotel while the apartment aired out. The next day, I went to the leasing office in person and was again treated as though the issue wasn't a big deal. It wasn't until I flagged down a maintenance employee driving by on a golf cart and demanded someone take a look that they finally acknowledged the dishwasher was defective. Even then, it took additional months before it was replaced. Maintenance supervisor does nothing the majority of the day and leaves early most days. Anytime I have had an issue the front office assures me the maintenance supervisor will stop by or call me. In which he never does. Easily the worst apartment complex i've lived in for the prices they charge. Based on mine and many other reviews I'm genuinely confused as to how the maintenance supervisor still has job here, but I guess the bar must be pretty low. Beyond that, the property seems to be in a constant state of construction, creating ongoing noise and inconvenience. Along with the gate which always seems to be broken. On top of that, the smell of marijuana is a daily occurrence throughout the complex. For the prices they charge and the "luxury" branding they advertise, the level of service and living experience falls far short of expectations. Save yourself the frustration and consider other apartment communities before signing a lease here

Honest Review of Villa del Mar Apartments I rarely leave…read morereviews, but this one needs to be shared. In September 2024, I signed a lease for a studio at Villa del Mar mainly because of the price and location. From the start, the office staff didn't seem very friendly, but I brushed it off and appreciated how quick and easy the leasing process was. Move-in day came a month later, and things went downhill immediately. They never show you the actual unit you'll be renting--just a "model"--which looked clean and fresh. But the unit I moved into smelled musty and mildewy. I also found several dead German cockroaches, and a large hole in the A/C handler area that I ended up sealing myself just to keep more pests out. The wallpaper looked like it had been painted over, with bubbles everywhere. I'm not usually a complainer, so I fixed what I could and tried to move on. Then came the first electric bill--outrageously high. The A/C units are extremely old, and clearly inefficient, but I knew mentioning it wouldn't lead to any improvements. The valet trash service, which you're required to pay for, is terrible. Residents leave trash out all night, attracting animals. Management sends reminders but never enforces anything. One night someone moved my trash bag next to an abandoned car in front of my apartment, and I was the one who got threatened for it. Speaking of that abandoned car: it sat right in front of my door for months with a flat tire, and despite my repeated complaints, management did absolutely nothing. Move-out day couldn't come fast enough. While packing, I found signs of more German cockroaches inside my electronics--disgusting. The building clearly has a serious pest issue. After inspection, I thankfully got my full deposit back... but actually receiving the check was another nightmare. They claimed it got "lost in the mail" twice. It took 75 days and me filing a small-claims notice before they finally sent my money. Overall, I would not recommend this place to anyone. Stay away. The complex has potential, and I will say they offer community activities and communicate regularly with residents. But the owners seem to do the bare minimum to keep units rented. They need to repave the parking areas, update the HVAC systems, address the pest problems, and get the musty smell under control. I hope this review helps anyone considering moving here. Writing this was worth it if it saves someone else the frustration.

I've been here for 5 years now. Maintenence for emergencies is pretty quick. I like that these…read morebuildings are one story. The area is good, right near the mall and Cranes Roost. I do not feel like management really cares about the residents here. We are supposed to have amenities that include 3 pools, a gym, a car wash station, and a tennis court. At any given time, if I go to a pool, it could be locked off with no warning. Same with the gym. I'm trying to work out every day and when I went to the gym today, it was locked up. On a Saturday. No signs. No messages to the community letting us know it would be locked. The gym is also rarely cleaned and I'm not sure how sanitary it is. I'm pretty tired of having to go with the flow of not being able to use amenities I pay for. The car wash station has been out of service for months now. The pools also only have 1 door open at a time for each pool so if you don't choose the right side, you'll have to keep walking around the entire gate, guessing which one is open. Aniyah (in the office) is really nice. So is Zelma and some of the maintenance people. I just feel like another number here and that even if I complain, things aren't kept up. If I call and ask about something nicely, I generally get a response that reminds me that they do not care to help. Aniyah is the exception. She's very nice but that doesn't mean things get done with maintenance.

I looked at many places but I fell in LOVE with the apartment as soon as I seen it. I applied the…read moresame day and thanks to Stephanie the application process was so smooth. She was such a gem, she kept me updated throughout the whole process and made sure I was always in the loop so I'm not left guessing or worried. I have ZERO complaints and I've been loving my new home.

AS A RESIDENT Pros:…read more *friendly and knowledgeable staff who build a relationship with you *very well maintained property -- it always looks pristine *amazing amenities -- pool, game room, cardio room + weight room, wine bar, covered garage available, valet trash 5 days/week *multiple monthly resident events *resident portal for easy payment and maintenance *each unit is thoroughly and regularly maintained by the staff, including fire/smoke detector checks, fire extinguisher checks, AC filter replacements, dryer vent cleanouts, etc. *elevators available *very pet friendly including a dog wash room *carpet only in the bedroom Cons: *the other residents -- I don't know what it is, but everyone who lives here is very rude, entitled and inconsiderate of their neighbors. *people don't respect quiet hours -- I was consistently woken up to vacuuming and furniture moving above me anywhere from 2am-6am. And likewise, other people didn't haven't realistic expectations for regular living sounds during daytime hours. The person below me would bang on his ceiling for "rolling things" in the middle of the afternoon. *people don't respect that it's a non-smoking community -- my next door neighbor smoked so much weed in his apartment that it would infiltrate mine through the walls and vents. *pet friendly community, but very disrespectful pet owners -- it's a pretty small community with A LOT of dogs. The walking area is always covered in dog poop even though bags are provided. *elevators available but not always working -- sometimes one is out of service for weeks at a time *there's only 2 exits for each building which didn't seem like an issue until living in it, especially with the dog situation *package room is always chaotic, unorganized, and deliveries left in the wrong building *these apartments are too expensive and the staff work too hard for your fellow residents to make such a negative impact, but here we are. AS AN OFFICE RENTER Pros: *clean and professional office area *shared kitchenette/break room with a microwave and fridge *access to all community events and amenities listed above (except valet trash) *leasing office promotes your business to the residents *free coffee machine to offer your clients *conference room *guest WiFi available Cons: *residents are SO loud above you *conference room is first come, first serve *conference room was not sound proof (the noise from residents and music playing in the lobby was pretty distracting in a meeting). *separate entrance to the building through the office spaces, however, it is completely blocked by landscaping so you have to walk around anyway making that door kind of pointless

I love living at Elon!…read more I moved in about a week ago so I am fairly new. So far the apartment feels comfortable, safe, and well maintained. A few things that I am especially fond of: Beautiful pool ar, Nice sunset views, Amazon hub locker system, Pet friendly. The staff have been wonderful with helpful tips and reminders. Of the few neighbors that I have met so far they all have had smiling faces. I will update once I learn more! Happy apartment hunting.

Do not sign a lease here. The cheaper rent is absolutely not worth it unless you want flying…read moreceiling fans, leaks that go unattended for 12+ hours and are then met with attitude once someone finally answers the phone, windows that literally fall out of the frame, an oven door that falls off eight-plus times with no real repair, threats that your perfectly healthy porch plants will be thrown away, loud fighting neighbors no one ever handles, maintenance staff that has no idea what they're talking about... the list honestly goes on. I've lived at Elon for almost two years, and I regret renewing my lease every single day. The only good thing is that some neighbors are friendly and there's a small sense of community. Outside of that, these apartments are falling apart. The buildings are clearly old, and whatever "renovations" they did were cheap, rushed, half-effort attempts to make the place look decent. Nothing about the work is safe or properly done. For example: my living room ceiling fan flew off the ceiling. It came off with force, slammed into the wall, and one of the blades flew across the room into the kitchen. If I had been napping on my couch like I normally do, I could've been seriously hurt or worse. And what was Elon's response? "We're very sorry, I'm not sure why this is happening." They accidentally admitted this has happened in multiple apartments, meaning whoever replaced the fixtures did a terrible job and now the community is just waiting for fans to fly off in individual units before taking action. Completely unacceptable. I've also come home to threatening letters taped to my door saying that if I didn't remove any "dying" plants from my porch by a certain date, maintenance would throw them all away. This would make sense if I had dying plants. I didn't. Every plant was healthy. When I went to the office to ask what they were talking about so I could address it, I was told: "Upper management is who said something. I can't tell you which plant. It was a general note left on multiple doors. We saw something dead but I'm not going to go over there and show you what we're talking about." So basically--no clarity, no help, just vague threats and zero accountability. And then last night, I had a ceiling leak from the apartment above me. This community advertises 24/7 emergency maintenance. I called their emergency line over ten times starting at 8 PM. No answer. No call back. Nothing until staff came in at 8 AM the next morning. I ended up having to track down my upstairs neighbor myself and turn off their water valve at 7 AM--after 11 hours of constant leaking--because no one from this community bothered to do their actual job. And when I finally spoke with the property manager? Her priority wasn't the leak, the damage, or the fact that I was left to deal with an emergency alone. Her priority was telling me to "refrain from cursing" in the voicemails that no one bothered to listen to for 12 hours while my apartment flooded. That perfectly sums up this janky community: ignore the actual problem, ignore the safety issues, ignore the emergencies--but make sure to comment on my "tone." Save yourself the stress. Do not move here.