Absolutely do not go here this place is disgusting. I know multiple people who have expressed…read moreconcerns with mold in their apartments and haven't heard back after multiple attempts to contact them. Maybe instead of paying to outsource your calls this place can work on hiring more maintenance folks to address the mold issue :)

If I could give this place zero stars I would. It literally has smelled like I live in a landfill…read morefor the last 4 months. The trash chute is constantly broken and because of this, the lobby & my apartment smell like rotten food at all times. Management has done nothing to correct this situation. I would strongly advise against living here.

Daniel Almeida is the best!! I've lived here for over 4 years and the entire staff is super…read morefriendly and accommodating. I think my favorite thing about the complex is how swift and on point the maintenance team is. Daniel has serviced my apartment multiple times and on all occasions he has went above and beyond. He did what was requested of him and so much more. On one occasion he was off and heading to a dinner date with his wife and I called him for an emergency. He not only fixed the emergency but he also assisted me with other things in the apartment. On another occasion I requested someone take a look at the AC vent in my bedroom. Daniel came and he not only fixed the vent but he also noticed inconsistencies in the AC unit power. He spent over an hour servicing the AC and maintained a very friendly presence. Daniel is beyond amazing!

We lived here for a year and the staff was extremely friendly and helpful. We never really had any…read morebad experiences. We just needed to move closer to work

We've been shopping for a place to live all week. It's been tough to choose where to go because…read morethere are so many amazing options! Now, Tim was nice. He was doing just fine. Kind, informative. Some nasty biddy with a god complex decided to be less than professional. She claimed to be management. She was beyond rude and unwelcoming. I'd say a bit hostile. We've toured some 20-25 places and everyone else has been kind and cordial. I will definitely not be taking my business here.

Well, this one star is for Tim since he was very helpful, Shameful apartment complex. Overpriced…read moreand low quality. DO NOT LIVE HERE. Not only are the apartments overpriced but very uncleaned as well, Also please make sure to check the metal parts that hold their kitchen Island, they are so loose and one of them almost dropped on my 9 months old baby while she was on her walker playing around. There are plenty of other apartments in this area. Take my advice and look further, and most importantly of all, away from here. HERE ARE SOME POINTS THAT YOU NEED TO KNOW BEFORE GOING THERE: - NO ENOUGH PARKING SPOTS - MAIN DOORS ALWAYS BROKE SO ANYONE CAN GET INTO YOUR APT. - CARPET IN THE HALLWAY SO DIRTY - ELEVATOR ALWAYS SMELLS. - MAINTENANCE NEVER ON TIME- THEY WILL IGNORE YOUR REQUEST UNLESS YOU CALL THEM A FEW TIMES. - THEY CHARGED ME $500 FOR PET STAIN, I DON'T EVEN HAVE A PET. Overall, I was very excited when I first lived there but slowly I realize this was not the best choice.

Baldwin Harbor looks great from the outside, but I have experienced many issues since moving in…read more They constantly need access to your apartment and give extremely vague time frames and information as to why they need to access it, then tell you there's nothing else they can do about it. This does not make me feel safe about the security of my apartment and my belongings. Fire alarms constantly go off, whether for testing or when they malfunction in the middle of the night, and an entire walkway on my floor has been blocked for well over a month which raises concerns of fire safety. Unfortunately, I'm going to have to give this apartment complex a negative review. I've tried contacting the office multiple times for multiple issues-- I've even visited the office, and still my issues have not been resolved. I'll consider changing this review if I can finally get some clarification or resolution of these issues.

As a current resident, I am severely disappointed with this complex. Let me outline some of the…read morereoccurring problems with building two (it's long but honest review). I cannot write about building one, other than that's where they take most of their website pictures and where you start your tour. First, one of the leasing consultants told me and my family that there was "temporary" construction occurring in building two and that it should not be a problem. This was over a year ago, active construction is ongoing in building two with workers constantly drilling and working the hallways starting usually around 8:30 am until 5pm. Working from home is not possible as you hear the construction through your walls. They block off entrances into the building without warning. The halls smelled of chemicals and paint for weeks. I cannot express the frustration about this construction enough, it is truly unbearable and continuous. Attempts to clarify the construction deadline is fruitless. They give you blanket statements and fail to make any accommodations as a result of their construction. Instead, they say oh well and good luck. You really don't know construction is going on until 8:30am when you hear a drill or yelling down the hallway about something they are fixing. Second, good luck getting any peace and quiet here. You can hear everything, and I mean everything, through the paper thin walls. You can hear when your upstairs neighbor comes home and all their movement. Same goes for your next door neighbor. If there is a noise complaint -- such as parties blasting throughout your hallways-- you are directed to call a courtesy officer who never responds. Instead, you are left to deal with the issue or attempt to sleep through it. When you call the leasing office to let them know about the problem, they tell you to call the courtesy officer. They constantly change the extension number for that officer as well. Third, the general upkeep of the building is disappointing. Doors with key fobs don't work. They have been aware of the issue for months and have done nothing to get it fixed. Your door, even if you don't lock it, will lock you out and you will have to pay a fee to get into your apartment. The trash areas are a disaster and stink up the hallway. They had fire alarms go off at random times; not because there was a true fire, but because the system itself was malfunctioning. They were aware of the problem. The biggest and most worrisome event occurred this past May where the fire alarms went off from approximately 8pm to 3 am. Each time fire rescue showed up, saying this was "a building problem" and that they would be delaying their arrivals throughout the night because they know there is no fire. The office said that maintenance came to the complex to help with the situation. Maintenance arrived, then left 10 minutes after the fire department left, and then the fire alarms would go off again. Myself, along with other residents, voiced our concern. After informing leasing that I wish to be communicated to about this issue via email, they called me and spoke rather harshly to me about my concerns. I told them that I would not feel safe for myself or my family to stay until the system was resolved, the assistant manager said something along the lines of "well it's head of maintenances job to determine that".... Lastly, the apartment requires frequent maintenance requests. The washing machines consistently clog or won't work. The fridge will continue to leak, they delegate tasks that are not designated in the lease agreement to tenants. All and all, the only good thing about this complex is location. But I recommend looking elsewhere. Many tenants are looking for other options and voicing the same frustrations in building two. It may look like a beautiful location online and when you get the tour, but once you move in it's miserable. I wish I could say I enjoyed this place, but honestly myself and my family are excited to move and get a goodnight's rest without worry of fire alarms, construction, stomping, and can get into our new place without issues.

AS A RESIDENT Pros:…read more *friendly and knowledgeable staff who build a relationship with you *very well maintained property -- it always looks pristine *amazing amenities -- pool, game room, cardio room + weight room, wine bar, covered garage available, valet trash 5 days/week *multiple monthly resident events *resident portal for easy payment and maintenance *each unit is thoroughly and regularly maintained by the staff, including fire/smoke detector checks, fire extinguisher checks, AC filter replacements, dryer vent cleanouts, etc. *elevators available *very pet friendly including a dog wash room *carpet only in the bedroom Cons: *the other residents -- I don't know what it is, but everyone who lives here is very rude, entitled and inconsiderate of their neighbors. *people don't respect quiet hours -- I was consistently woken up to vacuuming and furniture moving above me anywhere from 2am-6am. And likewise, other people didn't haven't realistic expectations for regular living sounds during daytime hours. The person below me would bang on his ceiling for "rolling things" in the middle of the afternoon. *people don't respect that it's a non-smoking community -- my next door neighbor smoked so much weed in his apartment that it would infiltrate mine through the walls and vents. *pet friendly community, but very disrespectful pet owners -- it's a pretty small community with A LOT of dogs. The walking area is always covered in dog poop even though bags are provided. *elevators available but not always working -- sometimes one is out of service for weeks at a time *there's only 2 exits for each building which didn't seem like an issue until living in it, especially with the dog situation *package room is always chaotic, unorganized, and deliveries left in the wrong building *these apartments are too expensive and the staff work too hard for your fellow residents to make such a negative impact, but here we are. AS AN OFFICE RENTER Pros: *clean and professional office area *shared kitchenette/break room with a microwave and fridge *access to all community events and amenities listed above (except valet trash) *leasing office promotes your business to the residents *free coffee machine to offer your clients *conference room *guest WiFi available Cons: *residents are SO loud above you *conference room is first come, first serve *conference room was not sound proof (the noise from residents and music playing in the lobby was pretty distracting in a meeting). *separate entrance to the building through the office spaces, however, it is completely blocked by landscaping so you have to walk around anyway making that door kind of pointless

First of all, these apartments and the staff are very nice. But be very careful if you are renting…read morewith a roommate and are both on the lease a both of you have split the security deposit. If one person does not renew the lease but the other person does, the security deposit does not go back to the person who did not renew. The full security deposit goes to the last person who vacates the apartment. This is a flaw in policy as the person who stays gets the security deposit of the person who does not renew. Just be aware of this!!!

Had the best help from Udelka in the from office with getting moved in quickly and the unit was to…read morebe expected for the area and pricing. I've had maitnence help when requested within 48hrs. The move in process was easy and I was provided a virtual preview since I was moving in quickly they were having the unit cleaned. It's not the fanciest place and is older but I've seen older properties in worse condition with terrible response time so I am happy and grateful. Only complaint was walls are thin in case of loud neighbors.

Overall, negative experience during application and screening process. Customer service skills: 0…read more Rude and pushy for a deposit to "hold unit" before they even tell you which unit. I would not advise to apply here.

I lived here for years and I'm only leaving because I'm leaving the city. Otherwise I would renew…read moremy lease again. I'm actually sad to be leaving. The community is beautiful and the amenities are kept clean and well maintained. Maintenance is really fast, to the point where some issues have been addressed same-day. Pest control concerns are addressed quickly and the leasing office answers the phone almost always. The staff on site are kind and helpful. I have hardly had any issues living here, and any issues I did have were usually not at the fault of Greystar. I've looked at other Greystar residences nearby and this is one of the nicest ones in the area at this price point. Rent does not skyrocket year after year.

I've lived here for the past 3 months. I've had my AC break twice, my fridge completely break…read morespoiled all of my food (never got any sort of refund) and now my dryer has broke. It's absolutely insane, I don't know if it's just my unit or what. Everything else about the complex is amazing but my unit constantly has issues and it seems like a hassle for them to come and fix.... highly disappointed