Needed a battery for my 2014 Infiniti Q60s. Simple job, right? Well, not so easy on these…read moreInfiniti's. The battery is tucked in the back of the engine compartment halfway through the firewall. I simply couldn't get to it. So, I went to my friendly neighborhood O'reilly's on Arapahoe St. and Peter looked over the situation and says "I can do this." He had to work out in the parking lot with a cold September wind blowing and dismantled a large section of the battery box and front end trim. In ten minutes he had the old battery out and in 5 minutes had the new battery in. (Be advised, I had already been told by two other auto parts stores that it couldn't be done and I should take it to the dealership.) Well done, Peter at O'reilly's on Arapahoe St. Lincoln, Nebraska. Bravo Zulu.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My redheaded friend let out an audible sigh from behind the counter as i asked him if he could help…read morefind the part i was looking for. When we couldnt find it, instead of offering to order the part (which i have done from auto stores in the past?) He just pointed me to other stores in the area. Very good customer service 10/10 :/

I like coming here, I usually have a good experience. But every time Dennis helps me, he always…read moremessed something up like overcharging me multiple times on different occasions, and getting my phone number wrong 3 times in a row and got pissy when I corrected him. He gets an attitude when you try to correct him because he clearly doesn't know shit about cars. I never try to be rude about it but I bet I'm not the only one who's had to deal with him messing shit up.

Our battery died, and after getting it jumped, we drove to Advanced Auto. One of the employees…read moreworking, Victor, came out and checked the battery. It needed to be replaced, and he did that for us in about 15 minutes. He was very professional, courteous, and efficient. Definitely deserving of the 5 star rating!

On January 10, 2024, I had taken my car to the dealer to ask if they could take off the rusted…read morebolts so I could put on my new license plate. I was told it was going to cost me $150.00 to have them work on it. I told them to forget it and I would figure out something else. I went to Advance Auto Parts and had the best assistance EVER!! Victor poped the bolts off in less than a minute and showed me exactly what I needed to do to get my plate on and what I needed to buy. I was amazed at his kindness and knowledge. I will be going back and sending other friends to him for help. A huge "Thank you!"

Sid Dillon Hyundai leadership is amongst the worst I've seen of any business out there. It's…read moreincredible to see a sales and leadership team that doesn't stand behind their product. I was told on numerous occasions with my brand new vehicle that it was a Hyundai problem and not a Sid Dillon problem (and that's after the sales team told me THREE times that they would just replace my brand new car given that it was not drivable due to factory malfunction after a week). Since they didn't replace it, I've had to return my vehicle (that I bought with 18 miles on) SEVEN times so far. The only positive with all these trips back to Lincoln is that their service manager is amazing and has truly tried to fix all this. But, after my seventh time returning it and the fix not sticking, I reached out to the general manager twice with no contact back. "The Sid Dillon way" died somewhere along the way and they've lost my business for sure.

Sid Dillon Hyundai is where I purchased my latest new vehicle and where I will return anytime I…read moreneed anything automotive related. When I was searching for a replacement for my previous vehicle I knew what I wanted to see but didn't want to commit to anything until I had a chance to see and drive the vehicle and get to know it to be sure I was making the right choice. I not only chose the perfect vehicle but I chose the perfect dealership. My tour guide ( salesman seems too informal for the service I received ) Dylan was absolutely the most accommodating and helpful of anyone I've ever purchased a vehicle from in my life and I've dealt with many in my 74 years . I never felt any pressure or urgency to buy anything. He showed my wife and myself the vehicle and I drove it and then we decided to purchase it and every step of the way Dylan was there to answer even the simplest question and we were totally at ease through the entire process. Dylan is currently searching for a vehicle for another member of my family and I would give the entire team at Sid Dillon Hyundai a 100 star rating on every aspect of them putting my trust in their truly putting my satisfaction before them making a sale.

If I could give this dealership zero stars, I would. I've never had a good experience here, be it…read moresales or service. The staff is flippant about inquiries, and have no real interest in helping customers, even if you are a loyal Honda buyer. After purchasing a new Civic there, we had our trade devalued because they pulled the service records (which were incomplete as we had work done other places) and tried to take thousands off the trade-in value for things they thought weren't maintained. Total joke. Service has also stonewalled us on engine repairs under extended warranty due to our vehicle having a previous salvage title for side damage that was repaired. Basically, they will look for any string they can pull to make you spend more money. It's the definition of a shady used car dealer. If you want to be treated well and valued as a customer, do yourself a favor and avoid this place!

Spent waaaaay toooo long here, almost buying an older (overpriced) used Honda car for a teens first…read morevehicle. If you want to find a used car and not spend hours haggling over price, potential repairs needed (engine light was on and needed a new oxygen sensor), do not go here. They will waste your time getting to the bottom line. Another thing I don't like is that they never clean their used vehicles that are for sale. I would drive to Omaha and take my chances at a Honda dealership there over trying to negotiate with the people here. I ended up buying a used Toyota (my first choice) at Anderson on north 27th. Not sure I'd go back there in the future, but was more successful with bargaining there.

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Great service, friendly staff, comfortable waiting room stocked with goodies. Thank you.read more

They've had my car for four days and haven't done anything yet. When I call to check on it they…read moreeither leave me on hold forever, or else they pick up the phone, then immediately hang it up without saying a word

I had unexpected car problems and didn't know where to go. They took me right away the next day…read more There was a problem with my bill, the customer service was exceptional. I now have a place if something happens to my car.

This is not an honest shop!!! Avoid or it will cost you, the mechanic installed a radiator for me…read moreat tremendous cost. The radiator went 140miles. No warranty at all! When he replaced it the second time he charged even more! Went back for another rather simple repair and he charged me three times the book rate!! When asked why the job took so many hours he blew up and asked me to leave and never come back. If you want to deal with the mentality of an immature child to get your car fixed this is the place!! I do no not believe any of the reviews posted, other than this one. Definitely not your friendly neighborhood mechanic.