So I scheduled an appointment for repair on Monday at 3:30 then got a confirmation for Monday at…read more1:00. I work every day at 1:00 so I knew that was a mistake. Cody insisted we scheduled for 1:00 and said he was unavailable for the actual appointment time of 3:30. I said let's reschedule for another day but he was only interested in insisting he was right and then he hung up on me without making any attempt to reschedule.

Love this place. Always helpful and very clean. I usually stop here with Lowe's being the backup.read more

Much better job on the plumbing department, now everything is more organized!!…read moreAnd I can find what I need

I'm here quite often to pick up something. My experience has been much better since I have…read moreinstalled the app on my phone. I can fine items quickly as the app tells you which isle and section to look. I can scan bar code for prices and more information. There is never a worker available when you need one and they only look up the item on their handheld device. They do have some good sales but are not advertised where I ever see them. The app also gives veterans a discount.

Our carpets recently had to be cleaned to prepare our home for guests. So we ran to Ace Hardware…read morewhere we had been able to rent a carpet shampooer previously. They had the machine we needed, and it worked like a charm. We have visited this store several times for other items such as wide mouth jar lids for canning, kerosene, and headlamp flashlights. This store is always kept neat and well-stocked. The employees are helpful and willing to help you find what you need.

As a huge advocate for commitment to actively participate and support locally owned, independent…read moresmall businesses, I go out of my way to buy local products and purchase local services. As a new homeowner in these troubled times, I am mindful of purchases to finish out my house. ACE hardware has come to my rescue. They have advised me on soil and fertilizer for my lawn which has received compliments from my neighbors. On Monday after tuning up my Toro lawnmower for the spring they delivered it to me because it fails to fit into the trunk of my car. ACE is moving up on 'The 3/50 Project' - Select the "3" businesses you would miss and spend $50 this month - a campaign supporting locally owned, independent enterprises.

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Great service and dog friendly…read more Pricing is typically better than the big box stores

They always have everything I need and are right in my neighborhood. They have super nice staff.read more

I get my flowers and soil every year from Keith's.... helpful staff. Emily is very knowledgable…read moreand easy to talk to!!

This location lacks professionalism and valuing customers. The owner was extremely rude and…read moreunprofessional when we had concerns about a purchase that was made under their recommendation. While we asked for some kind of resolution, the owner said and I quote: "I don't care what you do with your paint. You can throw it outside for all I care" Unbelievable behavior for someone who owns this establishment. We always try to support our local businesses, so this behavior was very disheartening. If this is how they treat their customers, it's not the kind of business I want to stand behind. I do not recommend this Ace Hardware to anyone.

New owners have transfored this store to a great place to find what ever you need. If they are out…read moreor don't have what you're looking for they'll have it in a few days. Always helpful and quick to assist.