this store is DANGEROUS! meaning, i work in too close of proximity to not stop by almost on a daily…read morebasis , so it is dangerous to my bank account. i am somewhat of a tack and clothing whore and always in need some piece of something, which horsemans always has or can get for me. if they do not have it in the store, they can place a special order, and are always super accommodating.
so- they score various points for having a store that's huge close to me with so much to offer in it. they also have a wicked awesome consignment section which is rad. i browse the back area more often than i purchase though, which is something i hope to change- since there is so much of a selection of good things at reasonable prices- from animo coats to tailored sportsman breeches to field boots in varying stages of wear, etc. there's even a good selection of dog supplies, which is an added bonus because my three pups love the bones from here and are all outfitted with coats from here. there is a lot to take in here, which for me is the only minor drawback because i feel like due to the huge size and large amounts of products that i am simply missing stuff when i go there.
i do want to make sure i commend them on the process of purchasing my prestige saddle. the store was super helpful. i started by taking it out on a trial, which i was told was for a week by the person who helped me fit the saddle. when i went to fill out the paperwork, a different lady at the register said trial was for three days. they let me trial it for a week, which was sweet. after a week i brought the saddle back after trying hard to find info on the saddle online and through the company but wasn't getting a ton of info because the seller was unreachable/and the saddle maker was at a convention. needless to say, horsemans was very accommodating, and worked with me to allow me to have more time to wait for time to come in for me to get the info i was looking for from the seller, the saddle company, etc. they wound up extending my trial for another week, plus more time after that. thats just great customer service. it was a great experience, as it gave me a ton of time to ride in the saddle and be certain that was the perfect saddle for me.
excellent customer service, knowledgeable staff members, friendly dogs that hang out in the store, tons of products, huge consignment selection if thats your thing, personalization, dog section, etc