I was pleasantly surprised by how easy it was to deal with Alto Music online. The personalized…read moreservice felt like a neighborhood store where you knew the employees. I ordered a YSS-875EXHGS soprano sax from them because their pricing was very competitive. I used the chat function to ask a question, and received an email from one of their staff, Victoria. Victoria personally helped me through the process, and walked the sax down to shipping herself to make sure I would receive it quickly. I did not feel like I was dealing with a large multi outlet store online a continent away (I am in Hawaii, Alto Music is in New York), I was dealing with a specific person that wanted to make sure I had a good purchase experience. The sax that I received had some manufacturing issues. Victoria quickly made good with the return and worked through ordering a replacement sax, and made sure I got it as soon as possible. Victoria was personable and extremely responsive to my emails. Based on my purchase experience, I highly recommend Alto Music. It is a first class operation.

Bought several high end guitars and one tube amp from Alto, great experienc on every level.read more

I decided to stop by after enjoying a biscuit and coffee. The owner is a lovely human being who…read morewarmly welcomed me and answered questions I had about the area as I was new to the Hudson Valley. She has remarkably good taste in all her offerings for which most items are from the region. She also has an apothecary in which she makes her own soaps and other products for sale. She is committed to offering as many products as possible that are plant-based and organic. Everything seemed quite unique and special, and many price points so you'll definitely find something affordable to enjoy. You'll definitely find unique gifts for the upcoming holiday season. Most of all, I simply like supporting small businesses! Her business card reads: "Purveyor of High Quality, Well-Designed, Long-Lasting, Handcrafted Goods that are made in the USA"

Really delightful gem of a boutique, selling high end personal care botanical products that they…read moreproduce in-house as well as an amazing selection of gifts produced my local makers. Really fun to look around and chat with the charming owners and shop for unique goodies! One of the treasures of Newburgh.

My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

This is my third purchase from this store. I wanted a lighter but supportive slipper type shoe that…read moreI can wear around the house. Once again, I got help from Anna. She immediately knew what I was looking for after my brief description and brought out two types of slippers. One of them was perfect! Anna is so knowledgable and pleasant. I've worn the slippers immediately since returning home and couldn't be happier. This young lady knows her product! Thank you, Anna!

I used to take my grandmother there about 6 years ago and the prices started rising it's cheaper to…read morego to basically on other store and get clothes

Great to see that they provide a meaningful service. Staff great. Please donate to help those less…read morefortunate

Best shoe store and best shoes i've ever bought in this area. Frank got me exactly what I needed…read moreand i'm going back for another pair very soon. Sandy Altman *****

Excellent, personal, and friendly service. Sadly, most…read morestores like this seem to be going out of business, as we prefer the convenience of online shopping. But it was well worth the time to visit Frank's

Great place with a huge selection of running shoes. Bought a pair for my daughter for cross country…read moreand received a student discount. Salesperson was very knowledgeable and patient.

Horrible customer service. I stood around waiting to be sized for new shoes for around 20 minutes…read morewhile somebody was sitting at the front desk avoiding eye contact. just gave up and walked out

Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

Brought my boots in to have the soles repaired. They went out and actually ordered a pair of soles…read morethat paired with the boots better than the sole they originally showed me. Goes to show the level of quality work they do here. And it was for a decent price. Couldn't recommend the place enough. I dealt with Adam and he was really cool.

ABSOLUTELY THE BEST WORKMANSHIP EVER! Every pair of shoes…read moreor boots they have repaired for me come back looking brand new. I've never been so thrilled with a shoemaker. They are friendly, timely, and talented. I can't recommend them enough!!!