This place saved my life. When I got there I had no idea who I was or what is was going to do with…read moremy future. I learned so many life skills that I would not have ever learn. I just want to say thank you for the bottom of my heart.

I have to say for being in the system, Casa Grande was an absolute blessing to me. It truly is an…read moreamazing program if you are committed to actually doing the right thing and turning your life around. I was able to secure an absolutely amazing job and have plenty of money to go home with. If you do not give the officers a problem, they won't give you any either. For the most part, the officers are willing to help you. But I have to give a shout out to three of the coolest officers there Officers Mark, Loisi and Perry. I seriously wouldn't mind running into them again. They were faces that I actually looked forward to seeing when I got off work. They brought me light in a dark place. So I am truly grateful for the officers there who actually treated me like a human being and didn't treat me like a throw away. The program is extremely beneficial to people like myself who just happened to make a tragic mistake. So on that note, I say thank you for everything and truly making a difference in my life.

She was great. I was happy if with my interaction and response. The lady was firm but certainly…read morefair.

Well I don't really know where to start, because I'm in beyond disbelief that this is our state…read moregovernment of Nevada. I am from Florida and lived in Missouri for years and had multiple jobs in both states and never had issues with licensing, etc. I was a correctional officer so I'm fully aware of how state licensing works, I come to Nevada seeking armed security careers, and was told I need a PILB card, okay so I go through the process of obtaining a PILB, I get my provisional card in an email, great I'm thinking everything is going smoothly; well a few months go by and my provisional has expired and I haven't received my hard copy in the mail. So then I call, 11 times no answer, left voicemails. I'm on a deadline for a job to get my hard copy, I send an email, and get an automated system message saying their closed because of the cyber attack, my employer informed me that they have already resumed operations well before I sent the email, cool so I'm being blown off. I have yet to get ahold of someone via email and phone call. I may lose my career opportunity because of this. I am very upset and stressed out as I am an adult with bills to pay and a family to take care of. Great system PILB of Nevada.

Not going to lie, visiting one's Social Security office can be a bit of a hair raising experience…read more Lots of people, security at the door, tense, confusing, paperwork ridden, exhausting. It is what it is. Toshima at the front when I first walk in made my two visits to the SS here on Buffalo a 4-star experience. Having to go twice on behalf of a family member and sorting out their mountainous pile of medical paperwork to properly file SSDI for them, I am already overwhelmed before I even walk thru the door. But when I do, Toshima is at the first window kind of hollering at folks walking in and asking "do you have an appointment?" He is a super nice guy, you can just tell, despite him hollering at you thru the plastic partition from behind his desk. He is quick to help and offer advice without attitude or tone. Clearly there is a lot of reason for an employee at an SS office to be short tempered or at the end of their rope, but Toshima is real, measured, human. In the sea of confusion surrounding all that I was addressing, Toshima was clearly knowledgeable, experienced, trying to move my process along and doing what he can to make sure I have everything in order that they requested, thus why I was there to begin with. He interacted with me in a way that made the SS office seem "human" if that makes sense. He does not want you to waste your time or their time. He might be a unicorn in the whole experience, but again, he is worthy of making my experience a 4-star event. So yeah, my first Yelp review of a Social Security office and hopefully my last, but Toshima warrants a shout out in exceeding my expectations that were super low prior to walking in.

A third one-star rating with nothing good to say! The best I have to say is DEFUND THEM due to…read moregross incompetence, very poor customer service, in my experiences with them. The Bottom Line Upfront (BLUF) is that this office consistently demonstrates significant incompetence and urgently needs to overhaul its customer service, particularly in communications and process improvement. More specifically; 1. They don't answer the phone and it's a frustrating joke to try and call them. 2. They don't return phone calls either except once in my experience of calling them more times than I counted - on the order of 50 times. 3. They make demands while holding your money hostage in their letters of what you "Must Do" to get your own money! 4. There is zero-point zero customer service - just an attitude of what you "must do" to meet their process/requirements to get the money they have collected from you for 48 years. 5. Everything is your fault for not being an expert at their process. The latest insult is demanding what I must do by April 25th, 2026, in returning their forms SSA 827 and SSA 8240. See attached pictures of SSA instructions of what I "Must Do" dated March 25, 2026. These forms were completed on April 5th (see attached pictures with my SSN redacted (glad I kept copies-knowing this would happen with this office. These forms were mailed back on April 6th from the main post office off Sunset to expediate delivery. Then 8 days later I get a notice saying they did not receive my forms! Then they sent the same notice to lawyer's office. Then my lawyer's office sent me a notice that I need to submit the forms - LOL!!! So, I am submitting the forms here for the public to see I submitted on time. And of course, I submitted to my attorney's office before the deadline. Will the SSA step into their power and admit they did not check their mail or inboxes, or is it the post office's failure to deliver the mail or my fault for paying into a grossly incompetent system for 48 years? IMO, the SSA is just a government insurance fraud/ government jobs program cloaked as a human services support system. So, what now SSA? Who is at fault here and how does this get owned? Perhaps, I "Must do" something per all your letters. Sincerely, my hope, rather my great hope, is that your office greatly improve. For the future generations - I would recommend you never pay one penny into this SSA Government jobs program and their buildings. The SSA is a fine example of another Government program that tell the people funding them what the rules are and then dictate what you pay and how much you get, when you get it and what you "must do" to get it (that statement is in their every letter and sometimes multiple times), and what your bennies are! Let the people invest their own money, their way- let them own their money and invest same. DEFUND THE SSA. In a word, my experience with the SSA has been an "aweful".

I've been to the Windmill Library probably 10 times over the past year, and I've never had a bad…read moreexperience here. The building is clean, spacious, and it's never extremely busy. Whenever I've had a question at the front desk or needed help checking something out, I've never had to wait long. One of the best things about this location is the self-checkout system. It's super easy to use ... you don't even have to scan each book, DVD, or video game individually. Just place everything on the scanner and it checks everything out at once. They also have a great selection of PS5, Xbox, and Nintendo Switch games, which is something a lot of people probably don't realize libraries offer. The DVD selection is solid too. It gives me a little nostalgia of walking through Blockbuster back in the day. Instead of paying for streaming services all the time, I'd definitely recommend supporting your local library. I usually reserve my books, movies, or games online, and they notify me when they're ready. I just stop by, pick them up, and check out. The whole process is really smooth. One time they even called me quickly to let me know I accidentally returned my own video game with the library items, which I really appreciated. Renewing items online is also super easy. As long as nobody else has requested the item, they usually let you renew it without any issues. I personally don't stay long enough to study or hang around, so I can't really speak on the noise level like some reviews mention and rude employee interactions. For what I use it for ... quick pickups and returns, it has been perfect. The parking lot is spacious, and they even have 3D printers available for public use, which is pretty cool. You can also renew passports here, so the library really offers a lot more services than people realize. I've been to multiple libraries in the valley, including the Sahara location, and this library has consistently been one of the easiest and nicest ones I've been to.

Library has so great features for 3D printing, computer lab and access to printers, private rooms,…read moretables with charging ports, chairs with pull out desk near charging ports, children's area and more.

We went here yesterday to drop off Christmas cards, I know, cutting it close…read more I also went to the self-help Kiosk. I knew what I needed so I was quick. It was so eerie and quiet, when someone came inside, I quickly looked at them. Gotta be safe. Especially since my back was to them. Ladies, we have to be on guard, all the time. Double parking jerks even though the Parking Lot was virtually empty. Seriously, people?!

Customer service needs improvement. I had to ship out a…read morepackage. After printing the label at the self serve kiosk I went to the end counter. I asked politely to use some tape for the top of the package I forgot to seal. Old lady or grandma replied "you can buy tape or strips of tape". What????? Really this is America now???? Or is it at this location? Because at Summerlin post office where I always go to, they'll be gladly to lend me some tape. Never coming back! Grandma, don't be surprised when you ask for help one day and they'll ignore you or say you had to pay for help.

This review has nothing to do with the wine, the tasting experience, the service, or the decor. We…read morenever even made it that far. We had a confirmed reservation for Friday, December 19, 2025 at 6:30 PM for a party of seven. The reservation was made online, accepted, and confirmed by email. I even received an email the day before asking me to confirm that we would be there, which I did. On top of that, I called the night before with questions about the menu. Although there is no direct phone line to The Wine Cellar, I was connected to a concierge who, while not fully familiar with every detail, took the time to review the website and menu with me. At no point was there any indication that the wine cellar would be closed. Everything showed as open, normal hours, reservations active. We arrived on time for our reservation and found the place completely closed. This was not a casual drop-in. It took effort to get this group together. We had friends in town visiting who Ubered to the location from The Strip, we drove in from North Summerlin, and others came from Henderson. We dressed up in holiday attire and planned this as a special night out leading into Christmas. It mattered to us. Instead, we were left standing there confused and disappointed, and ended up spending the rest of the evening sitting at another bar in the casino eating nachos. Not exactly the Napa-inspired wine experience we were excited about. If a business is closed, it should not be accepting online reservations, sending confirmation emails, or asking guests to reconfirm their attendance. Employees and concierge staff should be aware of closures. And if something truly unexpected happened, a facility issue or last-minute closure, then someone should be contacting guests with confirmed reservations. That would not have been difficult. We relocated to Las Vegas from Northern California years ago and were genuinely excited to visit a Napa inspired Wine Cellar because we miss that wine culture and wanted to share it with friends. As locals, it is incredibly disappointing to see a business handled this way. I want to support places where I live, but this experience left us frustrated and upset. This was a big letdown and, honestly, a shame.

I've randomly came across this place on Yelp & it looked interesting so hubby & I stopped by…read moretonight before watching a comedy show at the Rio. We walked right in & the place was dead with only 2 other tables filled. We got seated right away & service was polite & attentive. The ambiance felt like you're in a vintage cave similar to one of the wineries we've been to Napa. It felt relaxing & personable. Hubby ordered the worldwide red wine adventure which included 3 flights...a Malbec, Tempranillo, & Chianti. I had the Joe's the best of the best Cabernet which included 3 different pours of Cabernet. I'm from LA & have always been into cabs but recently have transitioned to old world wines bc it pairs better with food in my opinion. However, hubby suggested we have an open mind & order both the old world & new world wines. Surprisingly, I thought the cabs tasted better than the old world wines. The cabs listed on the menu are ones that I've never had before & it was bold as expected but solid. I've had better old world wines so it was just okay. With that being said, I don't mind coming back to try other wines on the menu.

The highway patrol hasn't done their job since the pandemic. Half the cars on the highway have no…read moreregistration, and I assume insurance. They are just plain lazy. The cars on the highways through Reno drive bumper to bumper at 75 mph, and the highway patrol just lets it happen. The funds are state could collect if the highway patrol would do their job are Immense, not to mention the lives they would save.

Person taking my call took my information and forwarded it very quickly…read more Polite and very professional

We are visiting Summerlin for 2 months from Michigan. We have used this location a few times and I…read morehave to say it's the best post office I've frequented! I've been during slow time (only one other woman in front of me) and I've been in a line behind a dozen others. Each time the staff has been very pleasant, courteous and helpful. 2 thumbs up!!

Best post office experience ever. Less than 1 minute wait…read more No wait really. Call straight away. Given options. Paid and was out. Maria was pleasant and smiled. Gotta love that.