The banana a bread and drinks are Farley good it's the customer service that pisses me off I go…read moreinto the drive thru and she only asks for one person what they want then makes it without asking if there's anything else my other buddy's a regular so she just makes what I he wants without asking I have to pretty much yell everytime I want something for myself it's such bs

The drive thru was packed so me and 2 friends went inside. The 2 workers were upset we came inside…read moreto cut the drive thru line I seemed. They purposely messed all 3 of our drinks up. I asked for a blended drink and got a cup full of ice and a little bit of coffee. They messed my 2 friends orders up as well! It was on purpose! Please do not go to this coffee establishment save your money and go elsewhere!!!

Nice variety of beverages easy access off the road and easy exit off the road or out of line…read morelocally owned menu was easy to read barista or inviting hospitable and sweet. Provided knowledge and suggestions to menu cute decorated little window when you pull up love that they are LGBT supportive And. MX SUPPORTIVE. Definitely returning for the service and the variety of beverages

I work nearby, this was my first time visiting Knots and Grounds. We went through the…read moredrive-through, and let me tell you, there is no question why they were voted Best in Tri-Cities multiple years in a row. The two drinks we got tasted amazing, and the customer service goes above and beyond. We highly recommend.

Food is good, service is fast, and the people working there are very helpful. Breakfast, lunch and…read moredinner are all great. Need snacks for a road trip, they have them all. Gas, propane, air you name they have it. Need directions they can tell you how best to get there.

The lady making coffee was super rude and shouldn't be waiting over 10 mins for one coffee.read more

Clean. Fast. Friendly…read more I really appreaciate the communication. "Waffles will take a little longer" This helps me keep in mind.. I'll be waiting a little longer because he let me.. so don't panic... you knew (lol) I want to give a shout out to Josh, he does an amazing job with accuracy in time, communication, smoothie is perfect, and his Açaí bowls... a delight! His work ethic and customer service skill go above and beyond. Thank you Josh, I am sure others see your serving heart and passion to see your customers leave happy. Keep doing what you're doing!

We are enjoying the new store in W. Pasco. Staff is excellent, and make it so easy to order! The…read morecleanliness of the store is welcoming! We look forward to our future visits!!

Coffee shops like this make me wish I still lived in Tri-Cities! Wake Up Call is a gem that offers…read morenot just unique coffees, but also energy drinks and breakfast items that are perfect for jump-starting your day. Scattered throughout the Tri-City area, some locations provide cozy open seating areas inside, while others have convenient drive-thrus for when you're on the go. Though I've sampled some of my friends' beverage choices, my go-to is the Double Decker! This delightful concoction is a peanut butter blended mocha made with real peanut butter--an absolute dream for any peanut butter aficionado. My only gripe is that the last two times I visited, they gave me a medium when I ordered a large. Despite this minor hiccup, do yourself a favor and make sure you drop in if you're ever in the area! The friendly staff and delicious offerings make it worth the visit.

I wish I lived in Kennewick so I could support this business again!…read moreAmazing service, super friendly, excellent recommendation (the chocolate macadamia was indeed amazing!!!!!!!). All around great experience.

I've visited the Bobablastic truck several times at Summer's Hub in Kennewick and am actually…read morepretty impressed! In comparison to other boba tea shops, the pricing is great for how large the drink size is. The employees are friendly and welcoming. I LOVE the iced honeydew tea with honey boba (I usually ask for half sweet since their drinks tend to be sugary). If you are a boba lover, definitely give this place a try!

Drinks were okay. I asked about milk substitutions or any changes in sweetness level since it was…read moremy first time there, and the young man was rude in answering. Definitely not welcoming. Must of went on a bad day.

Great coffee Awesome staff…read more Even got a free pair of sunglasses. Who doesn't like that?

Tia is absolutely amazing!!!! Such a sweet and friendly barista!!! I tried it and loved it so HAD…read moreto go back the next day!! She helped me again and remembered my name and drink from the day before!!! What a great worker which is so hard to find these days!! Thank you Tia!

Perfect visit - order correct - short wait - nice staff - would order here again. Little pricy but…read morewhat isn't these days.

Wake Up Call is the best coffee house in the Tri. I would know, I moved here after being in coffee…read morecapital of the world, Seattle, for 24 years. Their coffee is AMAZING!! My favorite barista is Tony on 27th!! My other two faves are at the Southridge location, Liz pictured below and Kaleb! I don't have a pic of Tony, but I'll get one!). I'm always greeted with so much kindness and by name. They know my drink and don't even have to ask. They have the best customer service, friendliest bunch if I ever knew one. I HIGHLY recommend them, you will never be disappointed. And if you are? They will make it right!!