First of all I want to say that I have been a fan of Dutch Bros since my days in CA (so a looong time) & I absolutely LOVE them!!! IT is extremely rare for me to go to one & not get excellent service with beaming smiles & ALWAYS checking in to see how my day is going. They have always been very personable. The coffee is most times a slam dunk! The ambiance is always popping with cool vibes wafting through the air. Soooo imagine our surprise when the entire staff at this location had an attitude :,(! Yes, everyone we encountered from the young lady who walked up to the car to take our order & acted as though we were infringing on her time, to the guy at the window who insisted that my daughters freezer didn't come with whip cream (even though it had NEVER been an issue before). Needless to say, our drinks tasted like their attitudes this day...messed up! Sooo I really hope this was a one off thing & everyone just happened to be having a bad day...at the same time...otherwise, we'll have to go down the street to the DeSoto location. #DoBetter read more

The coffee is always amazing, I never leave unsatisfied! And the customer service is what really keeps me coming back though. I live about 20 minutes away and still make the drive to go see them when I'm having a bad day! read more

Was out in the area and decided to try something different as DB isn't on every corner like the Seattle based coffee company. I will say I'm NOT a fan of the drive thru - there was no one directing the drive thru so there was a line but because no one was in the other line, cars started getting in front of the cars that had been there. Also trying to review the board became challenging as I was never close to it and felt pressured to close the gap. The lady that came out to take my order was very friendly. I ended up ordering a blended passion fruit lemonade - it was extremely sweet for me so I had to get home and cut it with some unsweetened tea. I'd order it again but I'll have some tea ready to cut the sweetness. read more

Love this location! They're always so nice, drinks made to perfection, I also might add the music is bangin! We've gotten more locations around here but this will remain a go to. Thank you for being awesome! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

They went above and beyond to make my free birthday drink extra special! I absolutely love this location--the team is always so friendly and full of energy. They greet you with big smiles that instantly brighten your day. Such a fun and welcoming place! read more

Dutch Bros Coffee - Iced White Mocha - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

Definitely a different experience, if comparing it to Starbucks. Which I find I'm more of a Starbucks kinda girl because of Dutch Brothers fondness for fluffy toppings. I've only gotten drinks here a few times because unfortunately their app does not allow you to save previous drinks ordered. So I can never remember what drink I've ordered in the past and their menu is way too complicated. Additionally I don't get the cartoon characters either. With that said I will say one of the highlights about Dutch Brothers is that their line does move pretty quickly and the communication by the service rep at the window is always stellar and for that I appreciate Dutch Brothers so much. read more

For a newer location they have the logistics down! Line was long on a Sunday morning, but it moved forward at a good pace. They had employees outside taking your order and payment so when you got to the window they had the drink ready to hand you! Service was friendly even though it was quick interactions The golden eagle was good! Couldn't taste much expresso so if you don't like the strong taste of expresso this is the one for you. The drink tasted more like a dessert drink which I didn't mind at all!! Now, my issue with Dutch as always is the amount of ice they use... it's so much! read more

Dutch Bros Coffee - Empty ( amount of ice) - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

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Wanted some frozen coffee and decided to stop by Dutch Bros in Cedar Hill. The Large Picture Perfect was just what I needed and the service was awesome and quick. Will definitely be back! read more

Dutch Bros Coffee - Large Picture Perfect Blended Freeze - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

Service was amazing and on point! Quick & Fast!!! Workers were all super sweet and communicative. read more

Dutch Bros Coffee - Happy Customer;) - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

It's nice to have a new coffee spot for in the Cedar Hill area. Here is my honest review... Pros - Excellent customer service! The workers are outside taking orders from multiple cars at a time (Chic-Fil-A style lol) so the line moves quickly, even though it may be long. They have a large variety of drinks; cold brew, coffees (hot, iced and blended), energy drinks, teas, smoothies, lemonades, cocoa and sparkling sodas. They also have muffins and cookies if you want a little snack. I like that they give you a pocket menu to keep for next time to ease with ordering. Cons - The flavored lemonades do not have a lot of flavor. I tried the strawberry lavender lemonade, and it was kind of bland. It tasted a little bit watered down in my personal opinion, and it had a ton of ice. If I were to order again, I would ask for extra flavor and less ice. I also got a lemon poppyseed muffin top, and I was a little disappointed with this menu item as well. It was pre-packaged and served very cold; as if they took it straight out of the refrigerator. It was very large in size and big enough to snack on all day (bigger than the palm of my hand) but definitely not as tasty as a freshly made muffin. This was my first time trying this place, so I will definitely give them a second chance. From what I've heard from others the drinks are pretty good, I just think my first drink was a poor choice. read more

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Had an amazing experience at Dutch bros on Marsh lane Idelyn was nice and energetic. I love Dutch bros never a bad experience.

So glad Dutch Bros took this review seriously and gave me the opportunity to try this location again. The drive thru line moved quickly and the staff were extra friendly. Drink came out perfectly and no sticky cup! I will be back to this cute stand soon! read more

if i could give this place no stars i would. have attempted to visit a couple of times and has been awful every single time. they mess up drinks and make you wait in the drive thru for 45 minutes and once you get to the window they don't even have your drinks made yet. it's absolutely ridiculous. do not give this location any of your time or money. read more

Great crew and great coffee! I love going to this location for the quick and friendly service.

Slowest Dutch bros ever because it's understaffed . Don't waste time in the drive through. Order took 34 minutes just now for some BS holiday drink. MANAGEMENT NEEDS TO STOP BEING A BUNCH OF CHEAP PEOPLE AND HIRE MORE STAFF. read more

The purpose of a mobile order is to have it ready by the time I get there. If I wanted to wait and get watch everyone who ordered when they got here I'd do the same. Why take mobile orders if I have to wait for everyone else to get there's? Every time I order 20 mins ahead just to wait 15 when I arrive. read more

I've frequented this location and it's always been pleasant! The staff is super helpful and I enjoy trying new drinks that they have recommended. 10/10 will always recommend this spot when I'm DeSoto! read more

Service was absolutely amazing very nice worker and very quick service every time i come!!! Love it here read more

Dutch Bros Coffee - Happy young customer - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

First time trying Dutch Bros. Glad we came to this one ! Adi was so much help when we were ordering for the first time. She really went out of her way to help us and recommend drinks! We live abt 20 minutes away but stopped to try it cause we were in the area but this will definitely be our go to spot! Shout out Adi for all the help and awesome experience! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

Drinks are good but the wait time is ridiculous. The line wasn't that long when we got here but it took forever which doesn't add up. I mean you only serve drinks they need a better approach there is no reason that the wait time should be a half an hour for an energy drink. I got the sugar free shark attack iced read more

Great prices and usually great service, just slow but not complaining since they are way better than that other coffee place.

Great new addition to the coffee scene in Cedar Hill. Dutch Bros has a great menu with a lot of options. You will never be at a loss to find something to order. They can even accommodate vegans or those who avoid dairy. They have been open less than a week and the staff has been great. The staff is very nice, patient, and helpful. No matter how long the line is, it moves quickly. Hopefully they can keep the staff and the momentum going. read more

Dutch Bros Coffee - List of products that are NOT dairy-free. - Juice Bars & Smoothies Near Me - Cedar Hill, Texas

The service was good all the employees are nice. Food is amazing also try the drink Strawberry Lemonade with strawberry popping boba.

Staff are rude and really short with you.. personally I wouldn't come back to this location. Tip to staff: Definitely work on your customer service. read more

Slowest service I've ever seen. (Even slower than whataburger). There is a drive through and a window. We've been through the drive through before and it's insanely slow. We are pulled up this time and the line was all the way backed up so we walked to the window. They served everyone in line before even getting to our order so we were sitting there for an hour. Don't have two windows if you're going to serve them in the same order. Also it shouldn't take over 20 mins for a drink. read more

I ordered two iced chai coffees, I asked for them to be lightly sweetened or basically unsweetened. The girl taking the order said she understood and would put a note on my order. I pull up to the window and there's a swarm of bees around the pickup window and chaos between the workers. I tell her that I wanted them basically unsweet, as she's fighting the bees she tells me that the drinks are already made and there's nothing they can do. She then hands me my drinks and spills some of the drink on my car door, she then gives me some napkins but it doesn't help, the bees start flying around my car window and I drive away. The coffees* were bad, just sugar, milk and ice. Overall my first experience was unpleasant, I'm not sure I want to try DutchBros again. If I do it will be at a different location. read more

Person in charge .. was very rude to another employee there and was upset at us because the drinks "he" made where terrible. I go there a lot never had an issue until today... smh read more

The worst experience ever!!!. 2 golden eagle drinks and took over 30 minutes to receive them. Poor customer service. No reason for it. No exceptions and a wait that long for 2 drinks. Very disappointing 1 star only because I can't give 0. Will continue going to Starbucks read more

Dutch bros seems like it's from a different dimension. Everyone there is so kind so friendly so genuine. They are doing such a great job. I always leave so happy and satisfied after going here. Did I mention the delicious coffee?! Paired with a muffin top so so good! read more

Best coffee I've ever tasted and keeps me on point for my afternoon activities.I used to be a Starbucks type of guy but Dutch Bros is we're it's at.Highly recommended and the staff are all awesome. read more

Iced Golden Eagle spot in!!! Also love the Astronaut black tea!! And service is always great, no matter the city you're in

Amazing service 10/10. Everyone there is super up beat!would highly recommend coming back . Try a kicker with vanilla soft top and caramel drizzel! read more

I always have the best experience at this stand. The staff is so friendly and welcoming! They always make my drink perfect and so quickly. Definitely my favorite stand, I will be back. :) read more

Literally the best coffee and customer service in town. Not only is their coffee better than anything around they have the best customer service by far. I was in line about the get my coffee when my car stopped working a team of the employees came out an pushed my car to a parking spot they were so understanding and compassionate. Bare in mind I have my kids with me an the weather is hot as I'm trying to figure out what's wrong with my car multiple employees come out to check on me they offer my daughter a lemonade both mangers were so helpful one of the managers walks to the gas station buys a gas can fills it up and brings me back gas without letting me pay him for it. Turns out I just needed gas which I completely blanked on I felt so embarrassed and ashamed but the whole time they didn't let me feel that way they were so understanding. Literally saved me in my time of need and I'm so grateful I'm a customer for life. read more