Absolutely amazing experience -- highly recommend! From the…read moremoment you step into Dr. West's orthodontic office in Hermiston Oregon you're greeted not just as a patient, but as someone truly valued and cared for. The warmth and kindness from the entire team is something you feel right away -- it's like being welcomed into a family. Dr. West is not only incredibly skilled and professional, but he also takes the time to connect with each patient, explain every step with patience, and ensure you're completely comfortable throughout the journey. You never feel rushed -- instead, you feel seen, heard, and appreciated. Every visit is filled with smiles, laughter, and genuine care. By the time you walk out, you're not just leaving with a better smile -- you're leaving with a sense of belonging. I can't imagine a more thoughtful or supportive place to receive orthodontic care. If you want to feel cared for every step of the way, this is the office you've been looking for! Thank you, Dr. West and his amazing staff.

My granddaughter got her braces at Columbia Orthodontics . We are super pleased with the care she…read morereceived, the team was friendly, caring and efficient. We would highly recommend Columbia Orthodontic for anyone needing braces , you won't be disappointed ...

Denist's made fun of my retainer wearing being a second go around for me after unstraight teeth…read more nice staff other than the criticizing jeers...

Front desk ladies are so rude for no reason, everyone is just standing around talking and they had…read moreme waiting 40 minutes so I just walked out because who knows how longer they would have me waiting

All of the stuff at almond are amazing I just got my braces off today and there were so gentle and…read moreknew what they were doing and talked me through what they were doing next I love almond and I am so happy to have a new smile thanks almond for my new smile

My favorite place to recommend! The new office is beautiful, staff friendly, and the doctors are…read moreexperts in their field, and generous to boot.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

$50.00 to have a drop of glue added to permanent lower retainer wire. It was still attached on 2…read moreends. Just needed more glue in the middle. That's nothing short of highway robbery. $50.00 shame on you!

I was so scared to go to any dentist but, my bridge fell apart and one very bad tooth. I was…read morereferred to Dr Harris that he may have an opening for me. When I walked into the office it was clean looking and smelling very clean and it was very quiet. The reception ladies were very receptive to me. I told her my problem and they got me in within a couple of days. when I got to my appt , sat in the chair, the hygienist asked some questions and said Dr would be right in. He had ordered X-rays first. Gripping the chair tight, I was afraid that when i suggested to pull my upper teeth, he would say no they do t do that, we save them and do root canal'. I have had them and for me it was the worse thing.However, he did not suggest that, he gave me option. I very much appreciated that, it ment to me that, he wanted what I felt was good for me. I chose a bridge and upper dentures. I felt comfortable and given choices I could live with. My next appt. was extractions. Dr Harris explained every thing he was doing and apologized for the pain I had been in. By the time he was done with the first tooth I felt confident I had chosen the right path with the right Dental office. Dr Harris and his staff made me feel secure and comfortable, with fears gone I could finally get my dental needs done. I think the world and all of the staff, each and everyone of them are the greatest ever. Thank you so very much for taking care of this scaredy cat old lady, it's like a huge hug of support every time I go in.

After waiting eight months for my appointment to fix a lost filling, that's right eight, there was…read morea glitch in their insurance system saying I didn't have insurance, when I do. But rather than double check with me or the insurance company they just cancelled my appointment. Not the only dentist in town.

I began my braces journey back in 2016 in Mexico. I came to look for someone who can continue doing…read morethe work I needed done here. I found columbia orthodontics and they were so nice about helping me and giving me information I needed! Dr James West, would ask me if everything was okay with my braces and if I had any questions for him. I would recommend going here. Thank you to Dr West and his team!

Beautiful clean office. The Doctors and staff are very friendly and knowledgeable. Their in…read moreoffice financing was flexible and allowed us to start treatment for both my kids.

This office overcharges for services and is highly unethical in its practices of charging for…read moreservices not rendered. Check your statements and find yourself a new dentist. We will be going out of town for our dental care from now on.

Eli has been my dentist for quite a few years now. What I love about going to him besides his good…read morework and always having a smile on his face is that he listens to my concerns and is willing to let me try a natural approach to some things.