I see my previous review has been taken down so I'll post again…read more In April, 2022, I hired them to clean the house and bring me empty boxes and packing material. He brought the packing material, but as for the cleaning (done by a young relative, by the way) it was abominable. I don't think she was experienced at all. She carried a dusting cloth around to flick here and there and that was it. The bathtub had obvious spider webs and dead bugs untouched. This went on for about three days. The charge was an unbelievable $700. I would not ever hire this place again.

Top notch!!!! They always do an amazing job! The guys are super nice and our carpets always end up…read moreperfect!!! Let the spring cleaning begin! Thank you!!!

This review is a bit late. In 2022 I was selling my house and moving things out of it. My…read moredaughter called this business. The owner promised he could do everything and more than she asked. He said his young woman helper (I later learned she was a relative) could clean the house. He could supply boxes and bubble wrap. He did supply some boxes, bubble wrap and tape. He was only on the premises long enough to deliver these items. His young, and I think inexperienced helper assigned to clean the house, basically did nothing. The house hadn't been lived in for a few years. I didn't choose to have the carpets cleaned, so can't speak to that. The bathtub had obvious dirt and dead bugs in it which she left untouched. When the job was "finished" I was presented with a bill for $700.00. I didn't complain, but I was astonished at the amount. I consider it an absolute rip-off and would never hire this company again.

This is a wonderful company! Being a new homeowner I was overwhelmed when I found mold hidden in…read morethe basement, but Gabe was there just a few hours after I called. He came over after business hours and a long day to assess the situation. Kind with an expertise,Gabe helped assess not only the mold problem, but also gave insight into what might have caused it. Patient, he took time to answer questions and helped me feel more at ease. I am grateful to this company and impressed by their work.

From the owner: Mold Remediation Mold Inspection…read moreMold Testing Water Damage Free Quotes

I used this company for Grout/Tile cleaning in my home. The Kitchen, laundry room, Master bath and…read morefoyer. I have used them before for this 3 times and also upholstery and carpet cleaning. They are VERY thorough, neat and courteous, prompt and professional. AND they haven't raised their prices for years!! Mary Jane N.

Yes great job and excellent service. Friendly and efficient…read more Will definitely use again

Dishonest company!!!…read more On Mother's Day, my family found water leaking into our home in our kitchen from our ceiling/wall. I have always recommended Protechs Restoration as a firefighter, through their 800-Boardup connection. So, I called them and they responded to our home for water mediation. Our baseboards were already removed, due to our kitchen floor being replaced. The employees looked at our roof (from MY LADDER) and probed the wall with a moisture meter. They went into our newly finished basement and probed the ceiling in a vent directly below we're the water was on the floor above (using MY LADDER and SCREW DRIVER). The supervisor arrived and said they were going to set up a dehumidifier, and 2 fans to dry the wall. He said they would return "tomorrow" to check the wall and pickup the equipment. The next day, I saw an hour meter on the dehumidifier and the wall was dry and Protechs Restoration didn't show up as we were told. Because I didn't want to be charged, I shut off the dehumidifier and the fans, at 23 hours. Protechs didn't show up until Wednesday and they picked up the equipment without saying anything to us. Our insurance paid part of the cost of the entire incident, but it was under 1k after our deductible. Our insurance said they didn't cover the roof, because it was "wind driven rain". I heard this term from the protechs supervisor when they responded to our home. Our insurance received a bill from Protechs (we never disclosed our insurance information) and the Protechs bill said "Wind driven rain". We didn't call them to diagnose the cause, we called them for water mediation. Protechs provided us with a bill for $1,368.87, but not itemized. I was told by a former employee of the company that they offer discounts to first responders, so I inquired about a discount and was denied. I requested an itemized bill, to see what exactly I was paying for and it was provided. They charged us with 3 days of drying, with 3 days for each piece of equipment. I contested the 3 days and I was told that was their minimum dry time. I asked why they told me they would return the next day, and they never replied to me. I asked again in a long email and the response was pay your bill, because your insurance approved it. Excuse me? I never signed anything, and was never provided any information from Protechs. My email also asked for the removal of the two days of drying that wasn't done. I was more than willing to pay for the work that was completed. A few weeks went by and we were given an ultimatum, pay the bill or it would be sent to collections. I thought about fighting this in court, but I don't want a lean or something stupid put on my home by this dishonest company for $413.80, so we reluctantly paid the full amount. I will no longer recommend Protechs or 1-800-Boardup to anyone. If this company will treat a firefighter this way, how will they treat the victims of fires or other water losses. I encourage all my firefighter brothers and sisters to really think about who you recommend to your scenes. Protechs is the 1-800-Boardup company for our area, and I intend to reach out to them as well. Since my insurance didn't cover the roof, I tore the shingles off above the leak. Guess what, not wind driven rain! There was a damn hole in the roof, under the shingles, and it finally started leaking. I ate the cost of repairing the roof, which cost me over $600 in materials. I did the labor myself with the help from a good friend, which saved me some money. I'm also encouraging all my friends in the insurance business, as my wife and mother in law have been in their entire careers. DO NOT RECOMMEND OR MENTION PROTECHS TO YOUR CLIENTS!! I will now inform anyone looking for a restoration company about my experience and tell them to research Paul Davis, Water Out, ServePro, etc... and make an educated decision of who they want to entrust their property too.

Dishonest company!! I'm glad a couple people had a good experience, mine was not. I felt ripped…read moreoff. I asked how much it would cost and I could not get an amount and there was nothing to sign. This company is very expensive One guy from different company drained the entire crawl space for $366, than I asked Protech to come and dry it out. They went in the crawl space and said it was already dry except two small little wet spots on the ground so they sucked it up. I was not able to get an estimate, later got the bill for $575 , it was more expensive than the company that drained entire crawl space. I was furious asked that bill be adjusted , it was wrong and they said no. Don't trust, make sure they give u an estimate. They are expensive and would not work with me on the bill. They did not do $575 worth of work therefore I was robbed. Find a different company.

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!

Great service all around! Super speedy and thorough in their work. I needed the carpets cleaned in…read moremy old house as part of the move out agreement in my lease. The whole unit was empty, so they didn't have to move any furniture around. They showed up on time and had my whole house finished within 45 minutes!! I had multiple other quotes from different businesses and Gabet Cleaning Services was hundreds (yes, hundreds) of dollars cheaper. Talk about affordable and reliable!! At this moment they only take cash and checks, which at first made me nervous, but it was totally legit so don't worry about it. Maria, the owner, replied within great time frames to all of our communications and never left me hanging. I just recommended this place to my friend who moved into a new house!

Carpets and sofas looked awesome when Jordan was done. Jordan was very courteous and on time. We…read morewill use again.