Holy cow. I've passed this place a million times and I never really knew what was inside. It's a…read morehardware store with some of the most amazing and hard to find things anywhere. There are thousands of hydraulic fittings, taps and dies, tools, etc. It's endless. This is sort of like an old fashioned hardware store with endless little bins and a guy who knows everything, but on a Home Depot scale. There's stuff inside that probably hasn't been made in 20 years and much of it is gigantic, as you'd expect from their name, Industrial Hardware. It's a tremendous treasure hunt and if you're the kind of person who can appreciate a store like this, you don't want to miss it.

This store is OPEN and amazing if you want real hardware and fasteners, industrial tools, rigging,…read moreserious stuff you would find in maritime, RR, etc. Don't be in a rush. If you've ever had to rely on McMasterCarr or Grainger and wait for items to be shipped...go here. Independently owned, a rare business in today's world. I moved to the country from the (Sh)city, this is the real deal.

Great service and they always have what I need. Unlike the big box stores in the area I can ask any…read moreassociate and they lead me to the goods. I purchased a grill recently and it was delivered within an hour busy two young courteous men. Great service

Terrible customer service. Too many staff hanging out talking and not helping customersread more

very nice store & great customer service! Store clerks are very helpful…read more when you can't find what you are looking for.

It's always frustrating to encounter employees who convey "It's not my job."…read more I asked a young woman standing outside about recycling paint. She directed me inside, so I stood in line at the check-out but the cashier didn't know how to help me. Meanwhile, the young woman from outside entered the store and met with two other co-workers behind the counter where I was standing. They were conferring about break times and clearly couldn't be bothered. Finally, one of the young women blurted out a cursory list of requirements but offered no advice as to where to bring the paint, etc. It was really disheartening to be treated in this manner. I hope management is aware.

I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

The most knowledgeable service team imaginable. And so truly happy to help customers solve a…read moreproblem.

Had an issue with a key and Manny helped me get it sorted out, great small hardware store that…read moreisn't a big box. Highly Recommend

I love how it smells in here. For real. Paint, dirt, flowers, lumber. My dream is to work here.read more

Customer service at this store was the best ever! I needed a Weber grill delivered on a certain day…read moreand they did it. It didn't cost more for them to put the grill together nor did they charge for delivery. Their selection of Weber grills and accessories is amazing. I would definitely recommend this store! I will certainly return there!

Came for Daniel and stayed for Daniel. The cat is awesome and some of the staff are super friendly…read morebut the cashier must've been having a rough day because he was super rude.

They're always kind and helpful. They always ask if I need help putting heavy stuff in my car…read more Someone always asks if in need help finding anything. All staff wore masks and the store had 6ft markings on the floor.

Let me start by admitting that, to me, this Lowe's and this Lowe's…read more(https://www.yelp.com/biz/lowes-home-improvement-portland) are nearly the same place - in layout, in availability, in staff, etc.. And, if I go to one, I usually end up going to the other immediately afterward to see if they have what I was looking for if the other didn't, so I think I've done this mash-up to myself. Things I like about the Brighton location: 1. It's always less busy than the other location. 2. The parking lot is less chaotic as a result. 3. When "the mall" location is out of something specific (like the white ceramic allen + roth indoor planter I'd like ALL my flora friends to be in), Brighton usually has it. 4. I don't know if they're actually smaller than "the mall" location, but they've got an impressive selection of outdoor plants (flowers, herbs, veggies) in Spring/Summer. 5. I think the staff here is nicer. Things I like about both locations: 1. Using the outside register. Things I don't like about either locations: 1. They're horrible inside registers (both the self check-out and the ones with people). Things I like about Lowe's in general: I think Lowe's as a corporate brand does a good job at seasonality. Unlike Walmart, the Dollar Tree, and even Target who, for example, have their back-to-school stuff up by early July and have already transitioned completely away from anything summer/patio/gardening, Lowe's doesn't. Some of us don't have our gardens planted by Memorial Day, so I appreciate that I can still get my mint and dill "later" in the season, I guess.

Went to look for a electric range and not one employees in the appliances asked if they could…read moreanswer any questions never mind said hello. The very lovely woman at the exit asked us if we found everything ok and I thanked her for asking and for saying hello... very very disappointed... could have been a decent sale but I guess they don't need it. On to Home Depot where we had a very nice chat the night before.

I have shopped this store several times and I find that the staff is very knowledgeable and…read morehelpful. I have made some purchases that I would consider to be big ticket items an Ego lawnmower and an Ego snowblower both were less expensive than the other places I searched. Become a rewards member and enjoy the savings today

I cannot say enough about the amazingly kind and thorough help I received recently from Phil at…read moreRocky's Ace Hardware in Dover, NH. When my key with new battery would not start my Toyota Corolla, Phl, the Manager, I believe, leaped in to help! At first he got the snow plow to try to jump start to no avail, but Phil stayed with me. He had the intelligence to finally realize my key had been wiped and had to be reprogrammed. He sat in the car on a busy, cold, snowy day with me managing the all call and reprogramming of my FREE new key! When we had to wait, he made sure I had a comfortable chair in the office and free popcorn. I was so touched by the whole operation - Phil saved me the expense of calling AAA or having to buy a new key and he waved off the plow driver who returned to ask for payment for trying (unsuccessfully) to jump start my car. I cannot say how grateful I am to Phil (from Liverpool) for his thoughtful kindness, expert attention, and thorough professionalism. I highly recommend you do business with him! Thank you, Phil!!!!!!!

I was in that store today looking for 2 different types of hooks for the house. I asked an…read moreemployee; A old man with a large gut, and he brought me to two sections of the store. In the second area he lingered a few feet behind me for a long time after I found the area I needed: which I noticed, thought was strange, and I got the sense that he was trying to be intimidating. Then another costumer needed help finding something so he walked a away for less than a minute. Then he returned & continued eyeballing me. Very obvious and intrusive. After I found what I needed I walked to the front, and when I passed him I said; "You watching me like a hawk?" His reply was "yeah". I've been followed around in stores before, and I really don't like being profiled. But he admitted what he was he was doing which is accusing someone of being a thief by de facto. I'm not a thief, and have never stolen from a business. I voiced my protest to the guy at the front of the store. I really don't like leaving reviews that are negative because it affects everyone there. But when there's a employee who acts like that I'm sure the business owner would want to be aware. I'm almost 50, have never stolen from a business, and really don't like being treated like that.

I absolutely love this place . It is like a trip back in time they have Everything you might need…read moreto get through the day and more. Prices are competitive and it is so fun just to walk around and see what you might find. They staff is great and there is Parking and no floor to ceiling merchandise or big forklifts beeping at you as you shop . If your looking for it I bet they have it . I was so surprised to see how many tools and supplies they had for the project I was doing . They also have snacks and fun items that you did not know you needed. This is my new go to store. I am just sorry I did not find it sooner.