Update 2026 (5 years later)…read more Deck still looks great! Bob Jaacks came out to tighten a few screws and they also helped me get some boards warrantied and installed, no cost to me. Both were very minor and given the service received by these guys I am still very happy with my decision to go with them. Updated pic included.

Jaacks installed our wood fence 10 years ago. This winter during a storm part of the fence came…read moredown and I called them to fix it. They came out pretty quickly but about a week later I noticed that one of the posts they installed had a huge crack in it. That was at the end of February. I have called them periodically since that time and they keep promising to send someone out, but they never do. I would not recommend using them.

The office lady was super nice. They were very communicative and kept the job site very tidy and…read moreneat

Fantastic to work with. Great customer service and responses. Great cleanup after the project and…read moreroof looks great.

Needed immediate service from Penco Electric. Came out within 20 minutes. Thanks Isabel and the…read moretechnician that quickly resolved our issue.

Penco Electric is wonderful! They installed and now maintain my whole house, back up Generator. I…read morecalled for three estimates and by far the most knowledgable and professional was the team at Penco. Everyone I dealt with were professional and wanted me happy. Marion handled setting up my order and explained the process thoroughly. When my generator arrived I dealt with Justin . THE FOLLOW UP WAS GREAT. I bought the generator as insurance having this team with the Generator, I feel very secure. This is a company built on relationships. I couldn't be happier about my choice of Temco Electric!

I work with K&B for over 10 years now and I will not go anywhere else. They always treated me very…read morenice and always I got my stuff delivered Always a pleasure working with you Eric Highly recommend

they charged you up to 25% for restocking fee on returning order. our culture is free returning…read morenation wide if you have something wrong with the product purchased. they said it is the company policy , not sure where is that policy came from. I guess if it is true , it would scare people away as no one is willing to pay up to 25% restocking fee. and if they are sincered they should have posted it clearly so customers can be awared of such a outrageous returns policy.

They replaced our garage floor and the steps in our backyard. The work was very professional, fast…read moreand clean. The price was very fair and they were a pleasure to deal with.

They replaced a 20x20 concrete patio. Best price and great results! Final price was $10,900. I…read morehad other quotes of $13k, $15k and $18k. I went with the low guy because Morris gave me confidence he knew what he was doing and he made sure I was comfortable with everything and I'm really pleased I did. I would recommend MJ Cement for any concrete work.

We are so pleased with the results. It looks great! It has been a year since this project was…read morecompleted - I wanted to see how everything held up. Four other contractors assessed and quoted the project. Three quoted much lower (didn't actually address the problem), one higher (included rebuilding the our chimney?). First contact with Illinois Home Improvement/Best Brickmasters was Peter Zieba. His thorough knowledge of brick building structures and Chicago bungalows in particular filled us with confidence. Peter kept in contact daily (or every other day). He was easy to to find him via email or phone - no problems. His crew worked through some of the hottest weather in Aug-Sep 2013. In addition to their collective craftsmanship, they carefully removed and replaced our 6-foot, flower-filled window boxes (heavy and awkward). Our little bungalow is the house of our dreams. We wanted the best care and restoration we could afford. Illinois Home Improvement/Best Brickmasters provided that. Hire them for your project!

Be very cautious with IL Home Improvement. The owner, Eric, is professional, but will take your…read moremoney. I provided Eric with detailed architectural plans of a deck and mudroom addition, which were drawn by a professional. I received 3 quotes. Eric was the highest. I told him that we wanted to work with him, but that his cost was higher than his competitors. He said that he had been doing this for 30 years and had completed 100 projects like mine. His quotes were accurate, unlike his competitors who will raise their price during the project. I told Eric that we were willing to scale back our project to fit it within our budget, but needed him to tell us how we could adjust the quote. He said that he could look at the details, but would need $500 to cover the cost of producing an itemized quote (I received detailed quotes from the other contractors). When I met with him again, I very clearly communicated that the original price was over budget. He acknowledged my desire, and gave me his word that he would be within 5-10% of his original estimate. I reminded him (several times) that we would scale back our project to hit the budget. Eric's itemized quote came back 20% higher than the original, AND he removed several large items (finish carpentry, painting, electrical installation, tile installation, heated floor, electrical fixtures, exterior locks and hardware) from the quote that he led me to believe were in the original.* If you add all of these back into the quote, except for the finish carpentry and painting, his cost WENT up 40%. With the carpentry, it would have gone up even more. When I asked him why the big price increase, he didn't have a good reason. I asked him if he could get his cost down. He said he would cover the paint costs, and that I could change some materials and get rid of the mud room foundation, which would knock the costs down about 6-8%. In summary, this was a very frustrating experience. *In Eric's first quote, he wrote, "Having examined the drawings and the site for the project I hereby propose to furnish all labor, material, equipment, service and incidentals necessary to perform and complete the work for the project according to the drawings provided by (architect), dated 10/26/2016 (permit) and per Trade Descriptions outlined below. To be fair, I told Eric that I was thinking about doing the trim for our project to save money, and I may have another contractor do the electrical. It is possible that he misunderstood me and thought that I didn't want those costs included in his response; however, it is doubtful. Even so, his cost went up at a minimum 25%. I asked Eric for a refund. He would not give it.

They installed a staircase for me, and I was later informed that they likely damaged my AC line to…read moresuch an extent that it has disabled my entire central air conditioning system and is costing a lot of money to fix. They have also been grossly unresponsive to my complaints. Go elsewhere.

We contracted with Solid Remodelers in November 2024 to replace 6 sets of stairs and landings for…read moreour condo association. The install went well but several of the step-boards have significant cracks in them, some 2" deep. We did ask if we should wait until Spring to install them, but were assured that the wood would be fine through the winter. The company does have a caveat in the estimate that some shrinkage, twisting, warping, and cracking may occur. We aren't concerned about the numerous cosmetic cracks, but the deep ones are too much of a head start for deterioration and should be replaced. We are being ghosted by Damien after several attempts over the past 30 days to resolve the situation.

We used them to get new siding, and even comparing James Hardie to James Hardie, they had a better…read moreexperience than other places we looked at. The only downside to the experience was that we found nails/screws in our driveway for weeks after, and we had to have them come out and fix the gutters (the downspout needed to be extended for proper drainage). It wasn't a perfect experience, but we're happy with our siding and I'd be happy to use them again.

Had a disappointing experience several times with Bak Brothers. Contracted with them to replace…read moreseveral entry doors in our home back in 2019, Covid happened and the install got delayed perhaps a year? Not their fault at all, it seemed like they subcontracted the work to some other company when it came time to install, though. Part of the back door wasn't done right so I had to make the comment to the installers that I will have to wait to pay until it was fixed, it got fixed immediately after that. After that, gave them another try to remodel our master bathroom. Met over Zoom June of 2022, met in person later that month, we were ready to sign a contract that day if they had one, but we waited, and waited, and waited. Reached out in early July, then again in late July, told in early August that they'll have the bid for me shortly. Never heard from them again. Decided to try one more time this year for a siding project. Filled out their online form, was called by someone and reached back out mid-June and never heard back. I really don't mind if a company doesn't want to do business with a particular customer, just let me know so I don't spend time trying to reach out and spin my wheels. The ghosting is really unprofessional.