We used them to get new siding, and even comparing James Hardie to James Hardie, they had a better…read moreexperience than other places we looked at. The only downside to the experience was that we found nails/screws in our driveway for weeks after, and we had to have them come out and fix the gutters (the downspout needed to be extended for proper drainage). It wasn't a perfect experience, but we're happy with our siding and I'd be happy to use them again.

Had a disappointing experience several times with Bak Brothers. Contracted with them to replace…read moreseveral entry doors in our home back in 2019, Covid happened and the install got delayed perhaps a year? Not their fault at all, it seemed like they subcontracted the work to some other company when it came time to install, though. Part of the back door wasn't done right so I had to make the comment to the installers that I will have to wait to pay until it was fixed, it got fixed immediately after that. After that, gave them another try to remodel our master bathroom. Met over Zoom June of 2022, met in person later that month, we were ready to sign a contract that day if they had one, but we waited, and waited, and waited. Reached out in early July, then again in late July, told in early August that they'll have the bid for me shortly. Never heard from them again. Decided to try one more time this year for a siding project. Filled out their online form, was called by someone and reached back out mid-June and never heard back. I really don't mind if a company doesn't want to do business with a particular customer, just let me know so I don't spend time trying to reach out and spin my wheels. The ghosting is really unprofessional.

I cant say enough good things about this company that I would reccomend highly…read more We were in desperate need of a new roof . We had several estimates from companies that never returned calls or texts or inflated the costs because they new we needed a new roof ASAP. From the beginning we talked to Cathy who was extremely knowledgeable and talked to us every time we needed to make decissions and she even helped us pick out the color. If she was not available we always got a real person to talk to or had the option of visiting their office. Bob came out and could not have been more compationate to our immediate needs and addressed our problems . The crew was on time, efficient and courtious. Im not sure how anyone can not appreciate the hard work these people do replacing peoples roofs in the heat and poor weather conditions we have had. Not alone going up and down ladders carrying heavy equipment. They cleaned everything up upon completion. It was so nice dealing with a family owned buisiness that definately showed pride in their work and valued communications with the customer which other companies did not do. We cannot thank them enough and have already recommened them to our family and friends.

I am a long time customer of Peterson Roof, in Mt Prospect. Have had the roof replaced twice, along…read morewith leak repairs, and other work over the past 32 years. The history why I have a trust with the company. My latest project was new soffits, gutters and guards. I am very happy that I do not expect to climb the ladders and the soffits are now venting the attic properly. My home now has a much better curb appeal. However, the experience was not like I had in the past. I am very disappointed. Surprise: the next day after 8:00 a sub-contractors van shows up. They are wearing shirts with another firm's name on the back. The worker has a printout with instructions and tells me there in nothing about replacing the freeze boards. The quote was based upon a sales meeting and his instructions. Based upon my past with Peterson I expected the quote was complete. Apparently, they stopped doing clear all inclusive pricing. Sloppy work and left my yard filthy with dozens of nails, aluminum piece, scrap wood insulation all over the yard and deck. I'll be looking for, and picking up the mess over the next few weeks. The use of tarps would have reduced the mess. I had a the roof replaced by Phoenix Exteriors a few weeks earlier and only found three nails near the downspouts. When I pointed out a couple of sloppy points, my home was blamed: "older house is not straight". Flashing with bubbles, and gaps where the strips tuck. The issues show up on the new "freeze boards." Not confident if the boards were put on straight. Taking advantage of elderly customers is not successful business practice. Scheduling: I had to call the office to get on the schedule. I was told Sept, 30, no one showed up. Two days later I called back and transferred to a manager. He seemed surprised and told me he would get back that afternoon. 20 days later I get a call: they are coming out the next day - 7:30 am. Lack of and poor communication is fixable. Peterson had an opportunity keep a returning customer. These issues point to a change in work ethic and can be fixed with a little effort. It's disappointing to see another local business get sloppy.

Update 2026 (5 years later)…read more Deck still looks great! Bob Jaacks came out to tighten a few screws and they also helped me get some boards warrantied and installed, no cost to me. Both were very minor and given the service received by these guys I am still very happy with my decision to go with them. Updated pic included.

Jaacks installed our wood fence 10 years ago. This winter during a storm part of the fence came…read moredown and I called them to fix it. They came out pretty quickly but about a week later I noticed that one of the posts they installed had a huge crack in it. That was at the end of February. I have called them periodically since that time and they keep promising to send someone out, but they never do. I would not recommend using them.

We had Siding and Windows Group come out among a batch of 4 other companies for a roof and siding…read morereplacement after last August's hail damage. Here's how they stood out: They had excellent communication. From Angelo's estimate all the way to passing inspection, they were on top of their game. The estimate had every combination of options listed with exactly what they were going to do and photos of the planned work. We were assigned a field supervisor (Justin, I believe?) who would come out on the same day to inspect any issues we brought up. Our contact with the office via Cindy and Anthony was also superb and always timely. The work was done swiftly and well. The roofers were done before I got back from work. Siding and gutters are more involved, but they did excellent there as well and Roman et al. were excellent to work with, took feedback very well (see communication above), and were very hard and efficient workers. All in all, we were done with our project long before other houses in the same subdivision who had all signed up with doorknocker companies, and they delivered a high level of quality. To be clear, their estimate was slightly higher (my gut says 10% higher, but it's been a while since I reviewed the proposals) than some other offers we received, but for the work that we were doing, level of customization, and communication, we wouldn't make a different choice. Absolutely a pleasure to work with. Thank you, Siding and Windows Group!

I can't say I was thrilled when we were in the middle of a bathroom renovation and already pouring…read moreway too much $ for our home and we discovered (thanks to a few rainy days) that we needed new french doors leading out to our backyard. I'm usually not one to spend time getting a bunch of quotes and just rely on Yelp reviews to make a purchasing decision, but this was pricey enough purchase that i figured I should do my due diligence.' Siding & Windows Group was one of the 4 companies I had come out for a quote. We ended up with them for a few reasons: - Their quote was competitive - They were able to spray paint the interior trim with our existing paint color - They were able to match the exterior trim as closely as possible to our windows outside - Anthony at Siding & Windows Group was very responsive We placed the order on August 22nd, which is my bday. I can't say new doors was what i wanted for my bday, but i guess this is being a homeowner in your 40s. The new doors weren't installed until November 6th and we just hoped for no big storms and got lucky. Anthony checked in a few times on when they'd be installed and pushed it back a few days due to other projects. The actual installation took about a day, which wasn't too bad. A week later they came to spray paint, which honestly seemed like a much bigger project than installing the doors. That took 2 days and went smoothly, although there was a little confusion about them not knowing what color to paint, etc. It turned out beautifully and while the doors look very similar to our old doors I like the look of these even better. The exterior finish isn't a perfect match, but i think a big part of that is our old paint on our windows as faded. One day we'll touch it all up, but for now we're looking forward to a break in paying for anything for the house. I learned there are a lot of companies in the area for new windows/doors, but we were satisfied with this one and would use them again.

The Fenceworks people are absolutely amazing. First and foremost. Their attention to detail, their…read morezeal to educate you on what's best for you and your property is amazingly refreshing and it spans the entire company whether your speaking with Jake or your chatting with Bob their installer, it's absolute white glove service through and through. Now that I got how awesome these people are, I just have to say that we had a Goaliath Ignite basketball hoop for 4 years and we played on it every week. From the start it had a lot of shake to it that would luckily go away after the rim 'settled in'. However, because my son and I play on it weekly with plenty of hour long sessions, the wear and tear started to become very visible. From rust spots, to the net itself not 'wanting to give our ball back' every time it went into the hoop. We also noticed a forward lean on the rim and as my son got older... So did his friends! So safety started to become a concern of mine now that he was having hoop sessions with friends and I didn't want anything to happen to anybody on our watch. So naturally, we were looking to upgrade which led us to the awesome people at FENCEWORKS. They went over step by step how the process was going to go and it was as easy as pick a rim, and they handled the rest. When it came to buying from Dick's Sporting goods... That was not the case. I had to open a Julie ticket on my own, find an installer while having big heavy boxes sitting around waiting for all of that to be taken care of. Fence Works does all of that for you and they even removed my old rim........ ALL ON THE SAME DAY! Can't recommend them enough not just for basketball hoops but if you're looking to buy a play set for your young family or even setting up an awesome fence around your property... Their white glove professional approach to every conversation and moments to educate you is sure to make you feel confident in making these investments into your home or property. Can't recommend them enough! You can clearly see why they've been in business for 59+ years. Awesome people, awesome products and awesome service. HIGHLY RECOMMENDED.

The 1st and last person I dealt with at Fenceworks was Sandy…read more He was patient and attentive to my initial questions and follow up questions after the fence was installed. The pricing was very reasonable. Sandy made certain I understood all my options before making a decision. We did get quotes from 3 other fence contractors. We know we made the right choice for us. The crew who did the installation, amazingly did it in 1 day. They were very professional and made certain the area was clean with no leftover debris. They did a great job on the installation and we could not be more satisfied. We highly recommend Fenceworks for all your fencing needs. Richard S.

Great experience with this company, already had complements from neighbors about my deck! Very…read moreresponsive great crew and very professional work and detailed oriented! They went over and above what I expected of them and even enhanced what I was envisioned! Would recommend them for any of your construction jobs! Frank (Owner) was very customer focused and pleasurable to work with

I wish I can give this company more stars, I Google a local electrician fir some work to my…read morebuilding and the next day an electrician came out, he was prompt and professional, and not not to mention the pricing was reasonable. After he completed the job I was completely satisfied, he knew what he was doing and gave suggestion or other work that I needed done, I will definitely have this company di any work that I need in the future and I already recommended to friends and family. Thank you so much for the work you have done and continue to do. Sincerely, Nicole​

Good communication, fair price, great workmanship. Quick to respond for estimates and job…read morecompletion. Highly recommended!

Over the past twelve years, I've had General Masonry Construction handle several projects for me,…read moreincluding building a wood burning fireplace and chimney and replacing my front walk and stoop. Their work is excellent and their prices are very reasonable (their price for my fireplace and chimney was less than half of a quote I got from another contractor). I have received many compliments on the design and functioning of my fireplace. Their staff is very professional and helpful. I would recommend General Masonry Construction to anyone considering a masonry construction project. Paul L. (Northbrook)

Thank you Norb & Sons! Tom is just a straight up honest man. His crew was fast and the price was…read moremore than fair. I actually felt he charged me too little. As long as they're in business I won't use anyone else.

Made an appointment & unfortunately several days before the appointment I needed to change the date…read more& reschedule. I call 4 times with no response or call back. Each message I left,I told them I needed to reschedule & nobody bothered to return my call. Not a company I want to deal with.