my daughter came in from central dupage hospital and when i tell yall marian joy did they shit with…read moremy daughter i can't thank them enough, i would recommend them to anybody from the nurses to the drs 10/10 they made us feel very comfortable and made sure they took good care of my daughter

My father was here for a short time, recovering after a stroke…read more The facility is very clean and well laid out, and the covered parking nearby is very convenient. The grounds are beautifully kept, and the walking trails are lovely. The staff here is very caring and first rate. They really took time to keep us updated on progress and did so much to help our family. Even the chaplain took time to visit my dad regularly. We were able to attend one of the Sunday non-denominational church services, and the music and message were punctuated by the breath-taking chapel and stained glass window. My father's only complaint was the food, but he was on a very restricted diet. It certainly smelled great in the halls during meal times. I highly recommend this place.

My parents moved in 2 years ago. I am so very thankful they did. My family lives in Carol Stream…read moreand we are now 5 minutes away. I am there practically every day as they have declined quite a bit. My dad is 88 and my mom 84 both with health issues. My dad had a recent hospital stay and when he came back home the nurse came by every day to visit him. They are in independent living and they absolutely love it. My mother in law lived here my aunts and uncles lived her and my dads sister lives here now. It's a wonderful place to put your family. The care has been wonderful.

My parents moved to an independent living apartment at Covenant Living Windsor Park in 2018. When…read moremy dad's health declined in 2021, they moved to assisted living. Four days after my dad passed away in 2023, they helped my mom be completely moved back to an independent living apartment. MY PARENTS WERE MARRIED 70 YEARS AND NEVER HAD TO SPEND ONE DAY APART AT WINDSOR PARK. When my dad transferred to Johnson Center skilled nursing after a hospitalization, my mom could walk there from their apartment, under the same roof. Since my dad has been gone, my mom is still participating in activities with friends she has had since 2018. Socialization and continuity have been key for her well-being. She is moving through the grieving process and building a new way of life as a widow amongst her peers, many of whom have had similar life experiences. This beautiful place has been a blessing to our family.

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

Paula Moerschel and the rest of the girls in the office are exceptional.... friendly,…read morecourteous,accommodating...the place is clean and presentable, very roomy and airy... the people and the place is a five stars ...

Also known as Len Care LLC..... also known as home caregivers.... Also known as 100 caregivers…read more.... among many other names and supervisors and owners and case managers are my favourite car sales lady posing as a assurance woman ripping off their own employees not to mention clients in every way shape or form they possibly can but that might be just hearsay but I will see if they are honest they do pay their clients and especially employees that they have asked out with him stateside within 24 hours I have heard that about then so rich that's good and their clientele is taken care of by their caregivers sad to say that made way too many mistakes it's coming over especially weeks before Christmas their own workers some US citizens on Sunday night but all in all we got there together with the new employees that the new owners that took over now there are people of character and I must say thank God the old owners are gone. I sure do be liking the new owners.. they sure does know how to take care of us slow folk

They have the best physical and occupational therapist I have ever encountered. And you get therapy…read more6 days a week.

I never thought l'd be turning 30 years old while bed-ridden in an acute care facility. That…read moreunfortunately became a reality in 2023, after I was hit head-on by a wrong-way driver with dementia on I-39. I just wanted to take the time to recognize the staff at Thrive of Lisle, as they took great care of me. Shoutouts to CNA's Alan & Harrison; nurses Shirley, Mark and Gina. They are the best! Kellie from activities, Jerome and Sue are always roving the halls and engaging with residents. The positivity and enthusiasm of the staff is truly contagious, and made this long recovery journey easier for me. Therapists Susan, Ed, Keyenna and Tiffany have been helping me work towards my goal to be able to walk again and use my left arm. I love Thrive of Lisle, and the staff here. 2023 was easily the darkest time of my life. I nearly lost my life, and was not sure if I'd ever walk again, or be able to return to the career that I love. The staff at Thrive treated me like family. I can't tell you how much happiness and hope that CNA Alan, Nurse Shirley & Kellie brought into my life during this time. They are truly special people. I still come back to thrive and visit at least 4 times a year. It's rewarding for me to visit the current patients during activities time, as well as spreading positivity and encouragement. I also love seeing my extended family (the Thrive staff). My advice & words of wisdom for incoming patients and their families: * Advocate for yourself as the patient; if you're a relative; please advocate for your loved one. * Treat the staff with love & respect (I promise it'll come back to you ten-fold, and will be a much better experience for you & the staff this way.) * You might be shy at first, but take full advantage of the activities that Kellie puts together! From craft-making to group games; it's a fun time for everyone! (Even the patient's visitors are encouraged to participate). * It doesn't matter if you're bedridden, the staff will make sure to get you out to socialize, shower, or PT. You just need to communicate your needs to them early enough in the day. * Family: PLEASE don't underestimate the power of your visits. Frequent visits will greatly help your loved one as they strive to recover. I had at least 2 family members taking turns visiting me throughout each day. *Keep in mind, you ARE allowed to sit in on your loved one's physical therapy sessions. - Just ask the therapist as a courtesy* * Stay positive & Keep on thriving! Respectfully, Tim

i believe executive staff, could be a little kind and be more knowledgeable some have no clue…read more what's going on consierge is a blessing and how about sassy? executive staff does not have enough experience to do job accurately and no one ever wants to put their loved one in a memory care home . some staff are most are not the caregivers are gold

I am so happy with the new company. This place finally has solid leaders in place…read more And they are fabulous so far. If you have a family member here and have not met Brian or Anna yet, please meet them. They are very efficient and kind. And they put residents first, not just my Dad. The communication has improved immensely, which I was frustrated with in the past. I had thought about moving my Dad for various reasons. I now know he is in great hands and getting excellent care.

I was just contacted by a nice woman in CA having the same issues with Tonya and VSB as I did a…read morelittle over a year and a half ago- struggling over months trying unsuccessfully to get the substantial refundable deposit back after turning her deceased parents' unit back to VSB. I let her know how I resolved my near year long issue- by contacting Tonya's boss directly and working with him through deposit return. Be advised that this place will hang on to your deposit money as long as they can, after your loved one passes or moves.

My mother has been living at the facility for a year now, and she loves it. She is in the smallest…read moreapartment available, but it is more than adequate for her. It has a large living room, bedroom with walk-in closet, full kitchen with range/oven, full size fridge, dishwasher and microwave, and a bathroom. There is also a stackable washer/dryer. The staff is very attentive. The nurse noticed that that she was not taking her medications at the right time, and informed me right away. They also alert me when she need additional medication. The staff is very polite and they communicate well. The activities are setup like a cruise ship; there are lots of things to do with others if you like social events, but you can stay in your room if you'd like. In addition to weekly trips to the grocery / drug stores, there are also special events like concerts at North Central College, a movie on site every Sunday in the Great room, and Wii Bowling tournaments. In December, the residents took a bus into downtown Chicago for lunch in the Walnut Room at Macy's and a Christmas concert right after. The food is varied and tastes good. Residents can choose from a Deli/Cafe, Bar/Lounge, or formal sit-down restaurant foe their meal choices, and meals are included in the monthly fee. The campus is great for walking, especially once the weather warms up. There are walking paths with benches, so it's easy to get some exercise or find an isolated spot to read a book. There are gazebos outside the restaurant so dining al fresco is an option. All in all, it's a good fit for mom. She has plenty of opportunities for interaction and she is enjoying her time there.

My Mom passed away here years ago . Now I find my dad here for rehab and there are soooo many…read morethings wrong with the place, I could write a laundry list. My elderly Dad broke his hip. He was at Edwards Hospital for 7 days and each of those days after surgery he was gotten up in the chair. It took some effort, but they did it. He's on his 4th day here and still unable to get him in the chair. Rehab won't try and he'll need a lift to get him up. He needs full care at this point. The other day I arrived at 11 am. His cold breakfast was uneaten on his tray table, no blankets on him and he was on a bedpan for well over an hour. They said they couldn't wake him up. Well I showed them how to wake him up and with my help he ate everything plus 2 ensure shakes ( which I brought) , orange juice and a large glass of water. His room was and still is filthy. Can't find anyone to clean it. His television is all staticky and almost unwatchable. Trash in the drawers and under furniture from another patient. The place just smells! I can't in good conscience recommend this place to anyone and as soon as I am able, I'll get my Dad out of here. He deserves better. I am a health professional and have lots of experience with hospitals, nursing homes and rehab centers.

This is an amazing place.My mom is there for rehab so had surgery on her hip so she need to get her…read moremobility back.upon arrival the DON ( ERIKA) came and introduced herself also explain my mom medications.Later that evening the ADON ( Q )stopped by to check if my mom was in any pain and if she needed anything.Ok so I thought maybe their jus doing this because I'm here.Nope my daughter came and visited mom and she noticed the same treatment but this time it was Nurse Jessica in the morning and Nurse Chantelle in the evening.So knowing that my mom are surrounded with nursing staff who cared really put me at ease.I also feel that the Therapy Department goes above and beyond to get my mom motivated to walk.The staffing coordinator even answered call light and assist mom to the bathroom .Maja explain mom care plan details which was awesome The administrator ( KIM ) has an open door policy which made it even more easier to ask questions.They are an amazing team who cares about their residents.Deandre helped find after care assistance for home .I would recommend this facility to everyone.Thanks Downers Grove Rehabilitation