My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

I was hospitalized in Michaelsen Health's Acute Nursing Care Center for seven weeks, following a…read morelife-threatening infection involving extensive surgery. Everyone at the Center, from my attending Physicians, Nurse Practitioners, Nurses, Nurse Assistants, Occupational Therapists, Physical Therapists, Speech Therapists, to the Social Worker, Dietician, Housekeepers, and folks in the Cafeteria, treated me with the utmost level of professionalism, compassion, and thoughtfulness. I can genuinely say that each member of my healthcare team treated me as if I were a member of their family. I can honestly say that I would not have walked out of the Center if not for them...if not for each and everyone of them.

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.

My mother in law has been at Halina's since October 2016. We are very happy with her care…read more she is getting. She had a caregiver 24/7 when she lived at home and the quality of care was really poor. The care that my mother in law is getting is exceptional! The caregivers make sure each resident is fed, hydrated, changed, bathed. We have never gone there to find my mother in law in any distress. The caregivers know when something is bothering each resident and are very well in tune to each one. The house she is in is immaculate. Her caregivers are very knowledgeable on geriatric care. If we knew about Halina's when my father in law had his stroke he would have been there!

I would not recommend Halina's "services" to anyone. If I could, I would give Halina's service 0…read morestars. My grandparents were in one of her homes and the care they were given was very unsupportive, limited, and below standards. From not changing, bathing, or moving my grandfather out of bed, my grandmother asking to get up and walk and them not helping her, and to the promise (it was a promise she told my family from day 1) that no one would get bed sores but my grandfather got one and said that "he came in with it", I feel that I was misled and let down from the care that I was told they were going to receive. Hearing my grandma say to me while people were touring the home, "I wish they knew what really happens, the truth" I felt a part of me being crushed. My grandfather has passed away and not a day passes by that I wish we never moved them into that "home".

Eric the social worker there dose not do his Job what a joke! the rn and the cna's are great.read more

I have to say that my time there was not great but it wasn't terrible the people that work there…read moreespecially for one CNA Mariah she really cared for all her patients she deserves a raise. when i first got there she really noticed that i was in major pain and tried to make me as confortable as possible. When she told me about options about the shower schedule she had to do a bed bath on me and treated me with dignity and made me feel confortable. From that day on i knew that while she was there i was in good hands with a caring person. There was a few more people there that always made me confortable and these people are the reeptionist i always called her georgeous and she called me hansome she made me feel at home i didn't get here name and i am sorry. there was two more people that really kicked my butt in therapy and they were Agnes and Ross they really worked me because they knew how bad i wanted to go home and they did not take it easy on me i appreciated that there were days when i got back to my room and just exhausted. This is the reason that this review is not five stars and it comes down to privacy. This is more for the second shift when the door is closed to the room it is only proper to knock and wait to be answered before coming in to the room. They had a habit of just walking in the room without knocking. There was a couple of times where i was in the bathroom and they just barged in and opened the door. Even though it is a kind of a hospital vibe when the door to the room is closed it should be considered being private and the courtesy is to knock not just walk in the door. if i ever have to go back for rehab i would go back to avondale

This is a medical DuPage County facility I was not comfortable taking photographs…read more I was recently traveling Internationally and came down with Hepatitis A ( when I am done with this, I shall be immune to Hepatitis A) I was first reported to the CDC and they reported to to the DuPage Health Where they where very nice and provided me with literature I am temp

Thank you Dupage County Behavioral Health Department! Special thanks to Dr. Tara Krisch, Nurse…read moreMonika and Nurse Carlos for being extremely helpful, professional, empathetic and helping guide me through my struggles. I have dealt with a lot of healthcare professionals, and by far this team has made a huge impact on me and truly helped me reach the next level in my life. I will always be grateful and appreciative of everything you have done to help me move forward and heal from my past.

Home Instead is wonderful! I am comfortable leaving my loved one in their care. The staff is always…read morehelpful . The caregivers have been caring and accommodating. Kudos to Renee & Gina for their professionalism & attention. Thank you Home Instead!

Home Instead is incredible! Everything I've experienced has been continual surprises that leave me…read moreimpressed with the kind of service they offer. They genuinely care about every person they service, every caregiver that works for them, and go above and beyond helping families that want to feel comfortable and secure! -Luis R. CP

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!