They really help our family when we needed guidance. We…read morewere able to understand the process and got peace of mind .

I live in Los Angeles, and my mother lives in Highland Park, Illinois. After she had a terrible…read morefall and needed around-the-clock care, I hired Accurate Private Care, and I couldn't be more grateful for their help. They provided 24/7 care with exceptional professionalism, compassion, and attention to detail. The caregivers were not only reliable and skilled, but also incredibly kind and respectful. My mother was always clean, comfortable, and well cared for. I am beyond happy with their service and highly recommend Accurate Private Care to anyone looking for trustworthy, high-quality home care for their loved ones.

They work hard to match you or your loved one up with the right caregiver. They are punctual and…read morekind. They provide excellent care for their clients and I would not hesitate to recommend their services.

Had temporary care for my 89 year old Mom while we were out of town and what a great experience…read more Such peace of mind knowing he was being well attended to. So great we are going to do this permanently 3 days a week. I am ready to go back to being the daughter and not the complete caregiver. Inspired Home Care is allowing me that blessing!

Suncrest was wonderful. My Mom passed away this week, she lived at the Waverly Inn Memory Care in…read moreArlington Heights, IL for a little over 6 months. Their facility is top of the line. My Mom then entered into Hospice and Suncrest came in about 3 months ago and Gloria was her nurse Mon-Fri, she really cared for my Mom in a special way and took good care of her along with the staff at the Waverly. Red from Suncrest was just as amazing, keeping me updated every week, They both are very compassionate and love what they do and it shows. The last week of her life Red and Gloria helped me through it all. and Gisela and her staff at the Waverly as well. The social worker Stephanie, was actually there in the room when my Mom took her last breath. She looked so beautiful, Gloria would dress her, put a little blush & lipstick on and when she passed, she looked like an angel, Both of these places are so wonderful. Together, they are the best choice if you are needing care and compassion for your loved one.

Timothy Dance is a lawyer for Suncrest Hospice. My mom passed away while under their care on…read moreJanuary 7, 2025. Timothy Dance called me and threatened to sue me for harassment. Suncrest Hospice blocked my phone number, effectively avoiding accountability for their corrupt administration. I want to clarify that my concerns are not about the nurses or CNAs; it is the administration that is entirely corrupt. I urge everyone to request their medical records and read every detail carefully. The lies, misinformation, immaturity, and irresponsible behavior I encountered were unacceptable. I am a 58-year-old daughter who lost my mom, and instead of offering support, they made my grief and panic even worse. I do not recommend this organization because of the administration--particularly people like Timothy Dance--not because of the dedicated nurses and CNAs involved in my mom's care.

Over the years their employees are rude and show minimal compassion to patients and families…read more Service is slow( equipment old and AB is environmentally stale. I still use the Alexian Bros Outpatient Pharmacy with confidence.

Positives: The facility is nice and peaceful, depending on what other families are there…read more Nursing/PCN staff was mostly compassionate and kind. My mother-in-law was brought in on Mother's Day. We were originally told she was only approved for 14 days of hospice, no mention on what would happen if it took longer than 14 days. It took a week to hear from social worker regarding her situation because social worker was out of town. no on-site chaplain, but one was available upon request. Social worker promised support with FMLA and a note for work, never received either. My husband was promised bereavement/mental health support, but only after she passed. it's been over a week and nothing. We have to track down the social worker to do her job. The last week of her stay, several loud families were visiting patients in the hospice house, with no enforcement of rules, rowdy guests, or inappropriate behaviors after we were told the teenagers in our party need to be on good behavior. The last few days of her stay, visitors, nurses and staff were talking loudly outside of her room about their personal lives. Completely inappropriate. Have had to ask staff several times for pain meds for MIL, she would be moaning and saying "ow" - nobody would check on her. Would tell staff at desk to get her more meds, they said I had to tell the nurse in a closed-door office. Why is it so hard to identify who is actually providing care? We were told by staff to plan funeral arrangements and they would contact our provider. After she passed, we were told she was a coroner's case and had to go to the Cook County Medical Examiner. We were NOT told this and have no record of this conversation or procedures (but a handout with funeral homes/crematoriums). Staff insisted they told us she was a coroner's case. We have no record. She passed on Memorial Day, the nurse on-site was unprepared for this and kept us at the hospice after she passed to talk to coroner. Did not release us, PCN staff told me it was okay to clean out her fridge and go home. We did not know we would have to talk to the cops, nobody told us that anyone who is seen for a fall and passes within 1 year has to go to the ME. No clue what to expect. More trauma after a traumatic day. We have now had to contact the funeral home on our own and hope they transport my MIL from Cook County to their facility without incident. This has been botched from the get-go. No continuity in training, communication, or actual support for families. The social worker here does not care about the families at all.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

I visited my grandmother-in-law at Thrive of Lake County during the lunch hour (12:00-1:00 PM) and…read moreleft with both appreciation and concern. CNA Nicole T. was truly exceptional. Despite being noticeably understaffed, she moved from resident to resident with remarkable patience and professionalism, feeding those who needed assistance, checking in with others, and maintaining a warm and positive attitude throughout. Her compassion and work ethic clearly reflect someone who takes pride in what she does. While I'm not an expert in this field, I do work in a very similar profession and deeply understand how much compassion, commitment, and emotional strength it takes to provide care for others. Nicole embodies all of those qualities. If the facility had more staff like her, or even just more staff support overall, each resident would receive the level of care they truly deserve. Due to the staffing ratio of approximately one CNA for every sixteen residents (based on timeframe of observation). In memory care, where residents often rely heavily on guided assistance, this level of staffing makes it difficult to ensure everyone's nutritional and emotional needs are met. It's evident that there have been positive strides at Thrive, and with continued improvements, particularly in staffing, the facility could deliver an even higher standard of care. Thank you, Nicole T., for your patience, professionalism, and heart. Your dedication made a lasting impression and brought comfort not only to the residents but also to their families who see your efforts firsthand. Overall Rating: 4 stars - due to staffing limitations. Staff Recognition: 5 stars - for Nicole T. and the hardworking team who continue to show care, compassion, and professionalism every day.

I am basing this on just my overall impression from one visit. I have visited a few care facilities…read morein the last year, and this facility, long and short term living and nursing care, is new, clean and well maintained. The decor is a bit minimal and basic, although I was impressed with the therapy gyms, and the courtyard was nice. Rooms are spare and small, although bathrooms are wide and have roll-in showers. The message here is is take care of your health, people. If you are lucky enough to have healthcare, use it and don't neglect your checkups. Save for retirement and beyond. Rant over.

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.