Rainbow Hospice was nothing short of a Godsend for my mother and our family. After a stay in the ICU at Resurrection Medical Center, we spoke with Ashley, the director of Rainbow Hospice. I did not know she was a nurse at first since she did not share her credentials up front. Instead, she came off as someone who was warm, and welcoming, patient, and wanting to be transparent when it came to explaining what they were about and what hospice looks like. We met her at the hospital while we were trying to plan for our mom's next steps. She gave us a tour of the Rainbow Ark Hospice inpatient unit, which looked more comfortable, cozy, and single rooms looked less like a standard hospital room, but more like bedrooms at home. The family waiting areas with large sofas and a fireplace were a special touch. It was our mother's wishes to have comfort care and refuse life-sustaining procedures if it meant her quality of life would not improve. After a long battle with dementia, it was time to make that step and honor her wishes. Rainbow Hospice made sure all of the equipment needed for my mom was at home before discharge. They actually started calling about the delivery of her hospital bed and other equipment while we were still at the hospital! They were very quick. They transported mom back home with dignity and grace using a private ambulance. The EMTs were so kind and gentle with our mom, explaining everything they were doing and taking their time. All of the staff that came to see our mother - nurses Maria, Shirley, Marylou, CNA Debbie, social worker Megan, and chaplain Concy were phenomenal. They were so compassionate, caring, answering every question our family and I had about mom's prognosis and care. Due to being in the end stages of dementia, our mother could no longer speak, eat, hold her head up (she was completely bed bound) , but every single one of them greeted mom warmly, looked her in the eyes, and talked her through what they would be doing for the day. They showed her such respect. Chaplain Concy was so thoughtful and touching in his prayers with our mom. He even played church hymns our mother loved on his flute the last time he visited her before she passed. This was a touching surprise that she loved and really responded to with her eyes, showing she enjoyed it. Concy knew we were interested in the getting blessing from the priest at a home visit, and within a couple of hours of his last visit, we received a call from my mom's parish. The priest came shortly to give my mom the sacrament of the Anointing of the Sick. He was so attentive and very thoughtful to have done this. Sadly, our mother had passed a few days later, only after being on hospice for 11 days. The on-call nurses at Rainbow were so helpful: Jillian, Kathy, Ann Marie. The last couple of days, we called around the clock, and they did not make it seem like we were a bother at all. Mom never got to spend time at the inpatient unit, but bringing her home and seeing her loved by her hospice team is more than we could ever ask for. I could not end this review without giving a special thanks to Marylou, the nurse who came to see our mom shortly after she passed, and pronounced her. Marylou had other appointments before being scheduled to see my mom that day (for a regular visit), but after hearing of her passing, she prioritized our mom. She helped us clean her and prepare her with such care and integrity. She took her time with us, and even called the funeral home on our behalf. She was really such a blessing, and we expressed our gratitude for her that day. Thank you so much to the wonderful team at Rainbow Hospice! You gave our family a wonderful send off for our mom by helping make her comfortable in her last few days at home. Words are not enough to express how much you have made such a lasting beautiful impact on mom and our family. It means the world. read more

stay with your loved one at rainbow 24/7 do not leave them I left MOM to eat when I came back she was crying I do not know what they did to her SHE was in a lot of pain they did not give morphine as they promised rainbow got 1200 dollars each day she was there 1st day 9 hours 2nd day 24 hours 3rd day 5 minutes alive 3hours dead read more

You better keep up on supplies yourself. If you have home hospice care,because if your low they are stingy. You may run out and good luck getting ahold of anyone. read more

A Hospice Experience That Left Me Traumatized I would not recommend Rainbow Hospice, specifically their in-unit hospice located at Resurrection Medical Center, based on my experience during my mother's final hours. My mother passed away early in the morning on January 25, 2026, while under their in-unit hospice care at Resurrection Medical Center. When my mother entered the active stage of dying, the hospice staff did not explain what was happening or prepare me for what I was witnessing. Despite clear signs that my mother was actively dying, the nurse refused to confirm this and did not advise me to call family, which is a critical responsibility in hospice care. After my mother was given morphine and Ativan, she began coughing heavily, moaning loudly, and tearing up. I repeatedly went to get help. An older male nurse named Ray, who was working in the in-unit hospice at Resurrection Medical Center, responded in a way that felt dismissive and uncaring. Instead of explaining that these were end-of-life signs or offering reassurance, he handed me a book about dying. When I returned again concerned about my mother's loud moaning and coughing, he told me that if it was bothering me, I could go sit in another room. At no point did he explain that my mother was likely in her final moments or that death was near. When my mother had thick mucus coming out of her mouth, I had to ask whether I was allowed to wipe it away. Even then, no one explained that this was a normal part of the dying process. I was left without guidance, reassurance, or emotional support during one of the most painful moments of my life. Another hospice organization later explained that families are typically clearly informed when a loved one is nearing the end, especially in an in-unit hospice setting, so they can prepare emotionally and decide whether to call family. That did not happen with Rainbow Hospice, and I deeply regret choosing them. Hospice care -- especially in-unit hospice care within a hospital -- should provide clear communication, compassion, guidance, and emotional support. Unfortunately, Rainbow Hospice failed to provide that for my family. Do not take your loved one here if you expect honest communication, emotional support, or clear guidance during the dying process.i am traumatize . read more

Words can't express how grateful my family and I are for this unit. My mother and I were on a flight to bring her from California to New Jersey for home hospice. Unfortunately, there were complications in the air and we had to emergency land in Chicago. We were met by an ambulance that took us to a hospital I was entirely unaware of but could not have been more blessed by taking us here. Her immediate ER survival was most important and when I told them the circumstances, in a timely manner they took us to a level that helps with comfort care. When stable they quickly took her Rainbow hospice so she could be cleaned and made comfortable and blessed at every point. My family and I could not be more thankful and appreciative for the absolute care and love that moves through this facility. Every staff member is absolutely incredible and does God's work. My brother and I were able to be there for my mothers last breaths knowing she was safe, without pain and surrounded by the works of God and all of his angels. They took her in a small precession with a bell and every ounce of love in the building. Every member of the staff stood and prayed and showed their appreciation for the life that was lost which was absolutely beautiful. I'm so incredibly grateful. read more

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The team at rainbow guided me through my fathers lasts months with so much care. I truly felt supported and it was easy to reach out when something was needed. His nurses were so kind and educated and had a wonderful manner listening to our concerns. I highly recommend read more

I really wish I didn't have to write this review and I wish I had no idea how amazing the staff is, but sadly I do because my grandfather spent his last days in here. My grandpa just passed away a couple of weeks ago, but he stayed in here for almost six days. He was in the hospital here before that, but was moved to hospice, and honestly, I am so thankful he had the care that he did here. The staff was so accommodating and sweet, and they really did their best to make my grandpa comfortable and relaxed. He had dementia, and they dealt with his anxiety very well in the first couple of days of him being here. Then, he obviously became weaker and weaker the longer he stayed because he stopped eating or drinking and was on much medication, but all through it, they supported not only him, but also us through it all. They always made sure to check up on him, and I know this for a fact because my family and I were here A LOT. They made sure to change the way he was laying every few hours so that he wouldn't get bed sores, and they treated him as though he was in their own family. Every time we were here, every staff member who was taking care of him would come and talk to us or ask us personal questions to get to know him and us more. Everyone here is unbelievably kind and personable. My grandpa would always shave his face every single day, so when he was in the hospital, he kept asking for it to be done when he was still able to talk. They finally shaved his face here, and it made all of us very happy that they cared enough about what he wanted, even when he wasn't as aware or "present". They even asked us how he liked his face shaved (side burns or not). Overall, I think this was the best place for him during his last few days, and I would never hesitate to have someone come here for palliative care. read more

After interviewing other hospice possibilities, our family decided on this facility. This is a non-profit facility so, unlike profit facilities, there is NO commission involved. They rent this small unit of space from St. Matthew's. It is a 15 bed unit with a nursing station that faces all the rooms. There is a central area for family members with couches, tables, chairs, coffee, and a small kitchen area. Very homey feeling. There is a separate room with drapes that can be closed for more privacy. The patient rooms are spacious and quiet with a chair that can open to a bed for family members to sleep. Being in the medical profession, trust me when I say this is a wonderful organization who treat your family and loved one as their family and loved one. They are here with a mission and they meet that mission professionally, respectfully, and with compassion. Multiple facets of hospice care are readily available to the patient and family at ALL hours. Difficult time, but take comfort that your loved one is in excellent hands should you choose to leave. read more

I highly recommend this hospice, the staff is very caring and they make you feel like you are at home. My mother was here 11 days and they made her feel very relaxed and calm we are on our way home now to continue with homecare hospice but I am sure we will continue to get the excellent service provided by Rainbow. read more

Rainbow Hospice is a really caring facility. I am so glad that my father got to spend his final days at Rainbow because the nurses, chaplain, and everyone else at the facility are all very thoughtful and kind. Rainbow not only provided excellent care for my dad but they also followed up with offers of bereavement counseling service for me and my family. I highly recommend Rainbow Hospice and Palliative Care. read more

Don't use this place for your loved ones . They don't care about family members. We interviewed here in 2010 for my aunt and the staff , (since she was a pt. @ St. Mathews) were very rude to my cousin. Now in 2013 we have another family member in the actual hospice part and overall the staff dealing with family/friends resulted in an outright terrible experience. Staff need to go back for training. They lack the true meaning of palliative care. Try Northwestern, I used them in the past and I would give them 5 stars. read more

My beautiful, 95 year old mother transitioned from the hospital to inpatient Rainbow Hospice on Talcott, where she remained for a week until she passed in March 2021. I could not have asked for more compassionate care. They create an environment that is truly heavenly & peaceful. Calming not only for the patient but for the family as well. And the family is given quality time with their loved because there are very few interruptions from the staff. I also appreciated the 24/7 access for visiting, especially in these times. I was so grateful my mother was in such a nurturing environment at this time in her life and that we could be there with her. Because of this, I will always be grateful. read more

I have to say my dad reluctantly wanted to go for home hospice but was so sick with cancer, he went from the hospital straight to Rainbow Ark. I have to say the whole staff was amazing speaking with our family about our well being all the while taking incredible care of my dad. He was in the hospice for 1 week before he peacefully passed. The staff turned him very often, attended to his every need including bathroom need, catheters, diapers etc... and administered his pain and restlessness meds always as needed and on time. They provided us with a radio with a CD player and Bluetooth so we could play his favorite music daily. The staff were very upfront with us and alway in contact with us of any changes..The staff wanted to get to know my dad as a person and so we shared stories of his life so they got to know the person they were helping transition from this life to the next. And Matty, the overnight nurse on day 7 at the hospice called my stepmother to alert us that noticed his signs of death within hours so the family to come back to be with my dad. We were able to all be there when he finally passed away peacefully early that morning. Then they cleaned him all up after he passed and made him look so dapper and nice, it made us feel a bit more comfortable about his passing and showed so much respect for this man they took amazing care of 24 hours a day for a week straight. I'd highly recommended Rainbow Ark Hospice to anyone who needs hospice care with a lot of respect for the patient and their grieving family. read more

Rainbow Hospice Ark was the location for the worst days of my life, as I watched my young husband pass from cancer. I don't know what I would have done without the people at the Ark. From day one until day eight, they provided as much support to me as they did my dear husband. They were there for every whim, question, idea, and tear. The pastor there was wonderful, as were all the nurses. There was a harp player who played in the rooms. There was always a supportive ear, and they helped us to make the most difficult decisions that there are. They made my husband as comfortable as possible, and I will never forget that kindness. read more

My Mother was just at Rainbow and my full respects to everyone involved. My Mother was given top notch attention by all staff. My hats off to Mary and Debbie the amazing caring loving Nurses. I highly recommend Rainbow if you are in search of an outstanding Hospice for your loved ones journey. They are clean quiet and very peaceful. I'm so very grateful to have had my Mother at Rainbow. Thank you everyone and may GOD bless all of you angels. read more

My grandma is here now and they have been absolutely wonderful to her. Mary is the best nurse ever. They not only took great are of my grandma but they have so kind and patient with my family which asks a million questions. The staff here deserves all the praise and credit for the amazing care that is given at the hardest stage of life. read more

Rainbow Hospice Ark in Park Ridge was wonderful !! We had an excellent experience. The facility is clean, neat, warm, and comfortable. The patient room was well appointed. But most importantly my mother was very well cared for. First morning we entered her room, there was a volunteer there, reading to her and holding hear hand. Nurses came in every 2 hours to turn her and check her meds. Everyone there was caring and available, could not have asked them to do more for us. I would recommend Rainbow Hospice Ark without reservation. I thank them all. CD' read more

Going through hospice with a loved one, is the hardest thing I have ever experienced. Rainbow hospice ark made it loving and gracious and helped my love one with dignity go through this final chapter. Every single person who worked with my mother-in-law, was kind and loving and understanding of exactly what she needed, and also of what we needed. If you found yourself needing to have a loved one in hospice - trust the people here. The truly are answering a higher calling. They went above and beyond our expectations. We were talking about our loved ones life, and in conversation they found out that she loved Christmas, so we had Christmas in August, the chaplain brought in a Christmas tree and snow globe. This goes above and beyond what is expected. Our nurse was so loving and caring and understanding of our pain and sorrow. She made us feel safe. We knew at the end of the day our loved one was being cared for like as if we were there every second of the day. Xoxoxox read more

This was the worst time in my life my husband was dying and the staff and all the volunteer's were a comforting and supporting. They cared for my husband as if they loved him and treated him with much respect, somehow they even managed to have time for me worrying about me and comforting me I am not sure how they manage to keep smiles and hugs available. They asked questions and about our life and shared their lives with us. I was able to spend the last 13 days of my husband's life with in him in a very loving and respectful peaceful space I will forever be indebted and keep everyone in my prayers for the rest of my days. read more

I had absolutely no problems with this facility. We admitted my mother, (who was 56 and losing her battle to cancer) back in 2012. The nurses were unbelievable kind and caring. My mother was in a lot of pain and yes, we wanted her comfortable so she was on pain killers. She was deteriorating quickly, so not much movement or speaking at all. I do not know what these others reviewers expect in Hospice. The nurses are there to make the patient comfortable during their transition, they can not make the patients get better. My mother heard us as she would squeeze our hands when we talked to her, up to her last breath. They even called the funeral home for us for transporting after she passed. After my mothers funeral, my sister and I went back to thank them and made vases of flowers from my mothers arrangements for the tables. One of the nurses stood in the room with tears in her eyes as she watched my mothers 3 young daughters cry over her bed. To work in an environment such as Hospice, nurses have to be strong, and sometimes they have to be callous, as to not let the constant surrounding of death get to them, but In no way did they make us feel as though they didn't feel out pain. read more

We had a wonderful experience with Rainbow. Both at home care for my mom and in patient where my mom was admitted twice. The staff, nurses and physicians were amazing. They helped us keep my mom comfortable at home. When her symptoms could not be managed at home, she was transferred to the Ark for her last days. The staff was wonderful. We were all with her when she died. read more

We have used Rainbow Hospice once 20 years ago for home care and very recently had a family member at the Ark. I wish I could give them more stars. We were there for 11 days around the clock and I can't tell you of one single person that was not compassionate, caring and totally dedicated to their jobs. Every family member and friend that visited felt the same way. I have recommended Rainbow Hospice to everyone I know that might have a need for a facility like this. I can not think of anything they could improve on. I don't know what we would have done without them. read more

I have read a couple of the reviews and I have to say I have no idea what these people were talking about or expecting . I think it is the most wonderful place ever , I have dealt with them a couple times , once for my father and again for my sister. I have only one regret and that is we didn't have hospice for my mother. They are wonderful people and they are there puto help your loved one die peacefully and in as little pain as possible, and as comfortable as possible. They are very very attentive and very nice . I highly reccomend them. Not only do they accomodate your loved one, they accomodate you and your family in any way possible. Wonderful people, wonderful place. read more

In the previous review, Lois describes the facility perfectly -- small, homey and comfortable for patients and family members. My mom was recently a patient there for 10 days and my family and I could not be more pleased with the care she received in this final stage of her life. Several of us were there each day, and witnessed first hand the compassion and respect with which the entire staff treated her - from the doctors and nurses to the nursing assistants. They were attentive and professional in their care for her and more than willing to talk with us and keep us informed. We will be forever grateful that she was able to be cared for with dignity and kindness at this wonderful facility. We highly recommend Rainbow Hospice. read more

I DO NOT recommend this place to any family that may be considering it for their loved one. I had a very bad recent experience with this place and the staff that works there. They had given us a very hard time from beginning till the end. None of the staff had the right answers to the questions and everyones answers are different. They contradicted a lot in everything they said. When we questioned them, they started arguing back. read more

Honestly, this place was a nightmare. My father came here for acute hospice. That meant taking him off all meds and fluids and shooting him up with narcotics when he tried to talk or move. Know what you are getting into here. They'll tell you things like "your loved one can eat ice cream or whatever he wants." What they won't tell you is he or she will be too drugged to speak or move. Added to the two days of hell I spent here was a nurse who got snarky because we rang the call bell a second time when she didn't come the first time and a "grief counselor" who waved and greeted friends while I tried to talk about the pain I was in at losing my dad.Also a "nurse" who stormed off when we weren't ready to sign papers to commit him on her initial visit to the hospital. They work on commission, and guess who had to wait for her commission. Unprofessional and in some cases unfeeling, and boy does that count when you are in the middle of losing a loved one. read more