Amazing walk in service today at 7:30am. Had a blow out last night and the 2 very friendly and…read morehelpful gentleman at Monro store #25 saved me by quickly replacing my tire as soon as I walked in the door. I was out of there in under 30minutes with my new tire! Best service I have ever had at an auto repair business.

Customer service called me and said they would call me back. It's been over two weeks. Still…read morewaiting. What a joke! Do not trust what they say for "out the door" or expect double the price!

"I encountered a situation that required more than a standard tow; the vehicle was off the road and…read morein a position that needed a proper recovery approach. Reese Speed Pro Towing sent an operator who arrived with recovery rigging and took the time to assess the position and terrain before starting. He identified the safest pull angle and communicated the plan clearly before attaching anything. The recovery was controlled, and the vehicle came out without additional damage. He stayed methodical throughout and didn't rush the process. Pricing was explained before work began and matched the invoice. Recovery work done by someone who understood the importance of planning the approach before acting on it."

From the owner: Do you require a tow? We are available around the clock to assist you when life throws you a…read morecurveball. We provide prompt, amiable, and trustworthy roadside assistance and towing services in Erie, PA, at Reese Speed Pro Towing Co. Don't worry, just give us a call if your car broke down, you had a flat tire, or you unintentionally left your keys inside.

Just had a 3" lift installed on my 09 tacoma. Very very…read morehappy with how everything came out. Also had new struts, tires, inspection installed/ performed. Very professional staff, prices right where I expected on some things less on others. Would recommend them for sure.

My car had intermittent starting issues. It had been at another garage for a week and they were…read moreunable to work on it due to being very busy and limited staff. I called James and Demay and was told if I could bring my car to them they would check the diagnostics before closing for the day. They not only did that but stayed open and found the issue to be a bad battery and not a bad starter. Got me a new battery, installed it and again checked diagnostics. All checked out ok. They were very helpful and went above and beyond to help me get my car back on the road. Thank you so much James and Demay auto. I would highly recommend this garage and the staff.

Made the mistake of having my car towed to McMillans next door. Al at McMillans strung me along…read morewith false promises and flat out lies. After three days, he rudely suggested I take my car elsewhere. And I am so grateful that I did. James and Demay stepped up! Explained my story and promised I would have it back by Friday, despite how busy they were. He beat his own deadline. And I am super appreciative. Thank you! Never again will I not go to you!

I would like to say I'd highly recommend Enormous mobile specialties. They are very kind courteous…read moreand fix my vehicle without any question they take the time to do it right the first time I highly extremely highly recommend them during they worked with me on the issues that I was having with my vehicle And would highly say they were very kind very courteous very fast.

Very professional and friendly people. Was taken care of quickly and employees are very friendly…read moreand knowledgeable. Definitely recommend!

The absolute worst customer service I've ever experienced. They made a mistake while taking 3 hours…read moreto change my tires and then ignored it. Couldn't get back in to have them fix it so ended up having to take it somewhere else and pay for it to be fixed. No one in the entire department even acknowledged their mistake. Strongly urge everyone to take their vehicle elsewhere.

Very simple.. Monro estimate $1200 for flange leading into converter etc. & leaving the toyota…read moreRav4 for the day. West side independent muffler was able to repair for under $150 while I waited for less than an hour... say no more

Was quoted for 2 hours of work replacing lower control arms and without warning was charged for 3,…read morejustification was the book said it takes 8 hours because Toyota says to remove engine, true, but you can just lift the engine up a bit to get at the bolt that Toyota says requires the removal. I was charged for 3 at the last minute, no warning. Requested replacement of door hinges and it wasn't done. Scheduled a week in advance and left vehicle overnight and still had to wait after hours to 5:30 for vehicle. Was told at that time that my driver's side passenger tire was making a grinding noise and is likely a bearing or axel issue and my lower motor mounts were shot. I didn't think of asking for another appointment at that time (nor was I offered), I wanted to get home, and no follow up appointment was offered, and I was not shown the used part. I was aware of the grinding and figured it was something with the lower control arms. So, after he told me this, I went over to Erie County Farms parking lot and indeed they were grinding, so bad at this point that I drove her home and parked her. I called up Independent Muffler and explained the situation. I told Dave what happened, how I was not kept informed of what was going on (just had to show up), the last-minute price change, the requested work not being done and nothing done about the grinding (follow up appointment or just being done that day). Dave explained to me that the book says 8 hours (Toyota wants the engine removed) and that he doesn't know why the previous tech quoted me at 2. He used the book time of 8 to justify adding another hour and they were on it all day. Okay, I call BS, I have replaced these before and it doesn't require you to remove the engine, you just lift the motor enough to remove the mount and get at the bolt. With air tools, a lift and the right tools you can get this done in 2 hours. Seriously look up lower control arm/ball joint replacement for a 2006 Camry, it can be done, a TON of people on YouTube and Reddit have. I understood him to say this whole job took 8 hours and 3 was fair. If it did take 8 hours, did you remove the engine? If so, why? Honor your original estimate, 5 sec it took for the tech to be like "oh, I am adding 100+ dollars to your bill at the last second!" Unacceptable! Keep the customer informed of what you are doing and if you cannot do the agreed upon work then tell me! I didn't raise a stink at that time because I figured the extra hour was for the door hinges and the tech misspoke, I am too trusting of people. Why didn't I look at the bill? I trusted them, I have had good work done in the past and they have taken care of me, and they fumbled the ball hard this time. When I called and informed them of this, there was no reason given for why the door wasn't fixed. There was no attempt to make anything right, like "hey bring in your car we will look at the wheel bearing and knock off half the labor rate for not doing your door hinges the first time." He did offer to get me in today, but I am unable to due to obligations and that is the reason why they get 2 stars. We work hard for our money and tacking on an extra +$100 at the end, without warning is slimy. Not telling the customer what is going on with the work, not showing them the part (in fairness I did not ask, again because I trusted them, though it should be a standard operating procedure), not doing the work and sending them off without an immediate follow up to a known issue (grinding), had they started the vehicle (which I left overnight) 1st thing, we could have had that wheel bearing fixed, same day and had my door hinges in. I am glad this happened though, if I had a larger job and they put down 4 hours of labor then added 8, 10, or 12? Glad it was just 1 with no door work being done and them not touching my wheel bearing issue. This experience has been a lesson for me on how they run business. I gave them the opportunity to make it right and they did not. I will not give them the opportunity to do that again and will be taking my business elsewhere. PS: The woman they have working the counter is very nice!

I can't tell you how wonderful the Team is at Dennys ServiceCenter…read more Being 53. buying / repairing cars since age 16. Iv lost all faith in auto repair until I went to Dennys in an emergency need fix. They restored my faith. Kind, courteous. No BS just straight facts and cost. Easy going great counter conversation and friendly atmosphere. Thank you .

Very polite they got me car in and out in the same day no bull with them , all u front and honest…read more, love em