Took two Hunter Douglas blinds that wouldn't raise anymore…read more. They were still under warranty.. I was told that Hunter Douglas charges $75 dollars shipping each way to have the blinds repaired but they have someone local who could fix them. When I went to pick them up they charged me $150 for repairs that I assumed would be covered by warranty. Called Hunter Douglas warranty department and was told they have no fixed rate for shipping. Sooo not happy with that.

Great selection of carpet, tile, window blinds, and supplies. I am usually helped by Esteban who is…read moregreat, others have been helpful as well.

All the staff are friendly and helpful. Matthew was particularly kind and clever. He created a…read morestain color for me... a lovely shade of turquoise. Thank you, Matthew!

From the owner: Transform your Santa Fe home or business with Guiry's premium paints. Benjamin Moore and Diamond…read moreVogel colors, paired with hands-on guidance, ensure every project is bold, beautiful, and long-lasting.

Terrible service. The guy didn't seem to know much and mumbled a lot. He needs more knowledge,…read moreconfidence, and training. We left and went to Lowe's in search of better customer service and help scolored paint and stain.

One person in the ENTIRE STORE on a Saturday...6 people in line…read more Ridiculous Very poor service...

I love my neighborhood store and I ALWAYS have a great experience…read more If I have to wait in the line that is ok I always find everything I need. I would rather go there then HD or Lo's

We brought in 3 screens to be repaired and were told they would be ready in about 2 weeks. 5 weeks…read morelater, only one is done and we're taking the rest home to fix ourselves. Last time we'll do business there. We'll go to 1610 instead.

Who says you can't have Christmas in May? They obviously haven't been here. Stuffed floor to…read morerafters with all things indoor Christmas related. Their display trees are themed - including outdoors, vacation, balloons, wooden/carved & others. Display cases with Jim Shore pieces, nativity displays, nut crackers, town scenes. Star Wars, Harry Potter, Nightmare before Christmas are well represented. There is so much more and not enough space to list it all. Prices are reasonable - at MSRP. Staff was helpful & full of info - including local places of interest. So beat the rush & buy early or just get your midyear Christmas fix

Visiting Santa Fe, NM this week, and after an event this evening, we stopped by Susan's Christmas…read moreShop. Just a hole in the wall next to the famous restaurant The Shed... a small shop, but wall to wall, floor to ceiling everything Christmas, year-round! Puts a smile on your face just walking through the door! Kristy was working in the store this evening, and what a pleasure to deal with. We chatted about all kinds of things, and she hunted for 15 minutes to find a companion bunny for the one we bought (Easter, not Christmas! LOL). She even called to the owner to see if an extra one might be stashed somewhere that she didn't know about! She kindly wrapped several items we were carrying (not from the store) so it would be easier for us to carry. What a fun 30 minutes! We'll definitely follow-up with the store to get a 2nd bunny! Thanks Kristy! You were such a delight!

It was a mediocre (at best) job. I cannot recommend for larger jobs, I think they would do great…read morefor smaller jobs, especially dry wall. You get what you pay for. Communication was great but overall quality of the work was quite lack luster and extremely sloppy.

Julian is a pure class act. His ability to hold firmly to superior standards is what I admire the…read moremost about him. He is committed to forging strong relationships with his clientele and demonstrates integrity while doing so. He understands the value of high quality work and settles for nothing less. It's my personal honor to recommend Always Construction and I will continue to use them for all my construction needs as they are simply the best.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

Uziel was amazing in customer service!!! We drove over an 1 1/2 to purchase some cabinets. There…read morewere none on the floor and were told to order online and return tomorrow. Uziel at customer service assured us he could get them today and he did!! Thirty minutes later we are loaded with cabinets headed back to Taos! we will return for future purchases. thank you!

Cute little furniture store off Cerrillos. The couple who run it were awesome. We were in search of…read morea new cabinet and loved the style in the store, though couldn't quite find what we needed for our place. The owner informed us they do custom orders, and we were intrigued :) My wife drew up a concept with general dimensions, agreed on price, and less than two weeks later we had our lovely cabinet. Customer service is A+ and pricing very reasonable. Highly recommend.

I was looking for some rustic, Mexican furniture after buying a house outside Santa Fe. I shopped…read morearound at several other stores with similar items, but the prices were pretty high to me. I finally stopped into M&M, expecting the prices to be in line with the other stores and was surprised to find the same pieces for drastically lower cost. The owners of this place, Margarita and Manuel, are wonderful! I probably would have only bought a couple of things from the more expensive stores, but M&M gave me such good deals, I've now furnished my entire home with their gorgeous items and am buying more pieces for my guesthouse. Besides buying what is already in the store, as is, they have also painted and stained pieces to my specification and speciaI-ordered for me. I asked them to stain a double rocking chair darker than the ones they had and it's now the star of my living room! Plus, I've got so much more storage in my house now with the dressers, hutches, and armoires, and it's all beautiful! Since I'm a writer, I wanted a small desk in the nook under a window in my bedroom. They didn't have any desks in the store, but I gave them the nook measurements, and they took me out back and showed me some old pieces that needed work. I asked them to fix one up for me in a darker wood stain, and, now, have a beautiful little one-drawer desk that everyone says looks like it was built for the nook (for a shockingly low price). I am so happy with my furniture, I can't quit talking about it! Helpful hint: If you see something you want at one of the other rustic Mexican places, take a picture, then go to M&M and show it to them. They may be able to get it for you at a much better price. Highly recommend!

I've shopped here for years and been grateful for the convenience, service, and supply--thus the 2…read morestars, otherwise it would be 1 star. Some time ago I bought a $200+ Gallagher rodent trap that did not work and reported this to a store clerk. He replied that I was the only one who had made such a claim. I later learned that an Eldorado friend had complained about her non-functioning trap to the same clerk and he told her the same thing. Sometime later, I returned to the store to complain about the trap not working. The clerk admitted that a number of these traps were indeed malfunctioning and was told that they were waiting for parts. I regularly checked in over the weeks and was told each time that they were still waiting for parts. Some time later, I returned to the store, and the clerk took a look to see if he could fix it. After checking in with him over the next few weeks, he finally called to say he had repaired it. However, I soon discovered that the canister part was still leaking. Some time later, I returned to the store and spoke with Steve. who gave me the number to the manufacturer to call and arrange a shipment and exchange. At that time, Steve stated that he takes care of his customers. When I called, the manufacturer rep asked why the store wasn't handling this. I realized that I, a regular customer, was caught in a shipment war between Steve and the manufacturer. Not cool. Some time later, I returned to the store and spoke with the clerk, who took my faulty trap and added it to a box containing other parts and traps behind the counter. He said that they were going to ship it to the manufacturer for exchanges. Finally, the issue with my expensive purchase would be resolved. Not so. Some time later, I returned to the store and noticed that the box was still behind the counter, weeks later. I asked the clerk about it, and he said they were still arguing over who would pay for the shipment. I wrote to Steve last week that it is well past time for him to either replace my purchase with a working trap, reimburse my purchase, or credit me the $200+. I've not heard back.

The employee that helped me named Chrishan offered tremendous help and showed true knowledge of the…read moreequipment I came in for. He walked with such pizazz it was difficult not to leave in a better mood. I have been depressed and living outside the store, homeless but he gave me the tools to have a real, functioning tent. He made my day. Please give him a raise now, what a gem.

While the prices at 1610 Hardware might be a bit higher than big box hardware stores like Home…read moreDepot and Lowes, this hardware store excels in friendly customer service and outstanding inventory. The moment you walk through the doors there is a knowledgeable associate who will ask if you need help finding something. I would pay a little extra to be able to get what I'm looking for quickly and easily. The store is always tidy and nicely organized.

Sign says closes at 6 on Saturdays, got here 15 minutes before closing for a real quick in and out…read morepurchase and the doors were already locked. Not good. If the sign says your open, please be open. I came from 45 minutes away specifically to this store.