Prices here are pretty decent as far as storage facilities go. They are cheaper than Atlantic Storage. They have outside units and inside units which are climate controlled. We have one of the climate controlled units. Signing up and getting a unit was easy as pie. Friendly customer service. To enter the facility, you'll need a code to go through the gate. I like that extra security. You'll also need a code to enter the building where the climate controlled units are, and of course, you'll need a lock for your unit. Once you've got your units and have the codes, you can access your unit 24/7/365. Hopefully, we won't have to have a unit more than a couple more months. Since we moved, we're still going through things and just needed some extra storage so our house isn't cluttered. If you're looking for storage in this area of town, I highly recommend Dunn Ave Storage. read more

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Honestly, exactly the bobo experience one would expect off Dunn Ave. After all, you can put lipstick on a pig but it's still a pig. Unethical owners who would just as well do anything rather than properly maintain the facilities, which is usually the case in less affluent minority communities like this. The wealthy take advantage of the poor, have no issue collecting our $200 in rent that's supposed to include a climate controlled storage unit on the third floor with functioning elevator and carts to use as needed. Unfortunately, we had to terminate our contract and remove our many thousands of dollars worth of books that were getting destroyed from the lack of climate control and high humidity inside. We will be notifying the owners about the reason for the cancellation of our contract and also will be following a lawsuit for their violation of said terms of our contract which at minimum did state that they would provide a well-maintained climate controlled storage in it. Do yourself a favor. Whatever you're planning I'm putting in storage, just sell it and you won't have to worry about the monthly expense. Besides, have you ever read any of the statistics about how many people forfeit their belongings in storage units? Here are some tips for the owners who are likely both stupid and incompetent. If you say you're going to provide a climate controlled storage unit, then provide it. That kind of deception is a violation of the contract. Perhaps you'll learn in court. It doesn't do any good to provide carts and trollies if wheels are missing and tires are flat. When I asked about the lack of maintenance on carts, basically they just blamed customers. You know, the customers who are paying $100 of dollars every single month for these facilities to be maintained at even a basic level? Here's one pro tip, if you know that wheels are missing and tires are flat, don't leave them out for your customers to use because you're poorly maintained equipment could result in an injury and you may just be liable for that too. So, just in case you all try to pretend like you weren't put on notice, this is your very public notice that if you're going to promise a climate controlled storage unit you should deliver that. If you're going to promise equipment such as trolleys and carts, you should maintain them or if someone's injured you may be held liable. I hope you get what's coming to you because I sure didn't enjoy logging thousands of pounds of books from the 3rd floor without having a functioning trolly. I should probably be thankful that there's a working elevator. Never again you scammers and that's for the entire brand because who wants to support a brand with owners who are shit? read more

Advertised my business on craigslist February 1st 2021 . 5 days later got an unauthorized charge at Dunn Ave Storage on my business credit card for $50.30 .... The lady who answered the phone says she cannot reverse look up my card information, card number, or name to find the $50.30 transaction.... Sketchy read more

Dunn Ave Storage - Self Storage Near Me - Jacksonville, Florida

I loved this place. I stored my stuff her for about a year and the front desk people are extremely friendly and helpful. There is also someone who someone who lives either on the storage grounds or near it so that made me feel good about my stuff being left there when I was out of town. Very affordable, weather controlled storage units. I will deff use them again the next time I need a storage unit. read more

This is a decent storage facility....Prices vary depending upon the size of your storage unit. It's a gated facility so you'll need to remember your code to enter.... The facility is kept clean and I haven't seen a lot of people at this location, so that's a plus... If you need somewhere to store extra stuff it's worth looking into this location. read more

I have been using this facility off and on for the last 7 years and watched it go through 3 different management teams and I have to say this is the worst experience I have had and do not plan on using them again. The specials being advertised are not what you are getting. She didn't tell you up front that the special is for 'very specific' units until you wonder why your bill doubles in the 3rd month. She verbally told me "oh yeah, the lock is included" but the lock cost me about $20 when I look at the first bill. When I put in my notice to vacate, she verbally told me the day after what was on the paper. I went by what she told me and showed up on that day -- I was charged for another month for a few hours of the lock still being on the unit. The front office states they have no authority to handle refunds for me -- although able to take my credit card info -- and referred me to the general manager -- Ellie @ 904 220 6684. I left 2 messages 2 days ago and this person has not responded to me. I know we often just sign these small type agreements without ACTUALLY reading. I recommend using another one of the facilities on Dunn Ave -- save some money. But if you do, don't go by what the lady at the front desk says -- READ the documents she is throwing at you to sign. This management group is not honest in their dealings. read more

I used this storage facility during my PCS move from Cali to FL. I found their add online and really rented blind because I had to at the time. It sounded like a great deal until I actually got here. It's in a bad part of town and ended up being 20 miles from my base. Which I didn't know at the time. I give them two stars simply because it was climate controlled and my stuff didn't get damaged. They are a fairly new facility and the managers live on site, but they won't be new for long. When I went and got my stuff out of storage, it was the 5th of the month. Bad on me for not reading the fine print, but they don't pro rate rent. So, I paid $170 for 5 days worth of storage. Now they will rent out the other 26 days and make double profit on the place. My recommendation, make this your absolute last resort for storage. If you can find somewhere better, for example Public Storage which has always been great to deal with, then do that. Don't go here if you don't have too. read more