One of the best, cleanest, and well managed storage locations I have seen in a long time…read more. Steady fees and no hidden fees. Will definitely return!

From the owner: Welcome to Storage Zone at our Dunn Avenue location in Jacksonville, Florida! We offer a wide…read morevariety of professional storage solutions for all your self storage needs. Simplicity and convenience are important when choosing a storage facility. For this reason Storage Zone's units offer drive-up access for loading and unloading, and a hassle free online bill payment system. Our Dunn Avenue Storage Zone offers a wide variety of sizes both large and small with easy to access drive up access. Storage Zone is the professional, convenient, and affordable option for the city of Jacksonville. Our facility is clean and well-maintained. On-site managers are available to assist you with any questions you may have. Call or reserve online today!

I drove around from storage facility storage sorry until I found Jacksonville Self Storage…read more The manager was extraordinarily nice and accommodating the environment was very clean and easy to access. I highly recommend

A few weeks ago I was helping a friend look for storage units in the area. I am new to this so I…read morehad a lot of questions, called a few places and many were rude and short. As soon as called here I was helped and all of my questions were answered. Happy to say I was able to find a storage unit. I am beyond satisfied! Staff is pleasant and knowledgeable. Thank you Kathy for all of your help and a smooth transition!

It's secure and very neat. The staff is kind and very helpful. I am happy my friends referred me…read morehere

I will not recommend this place to anyone. Originally, when I began using this storage facility, I…read morewas highly satisfied. the place was clean and the customer service was great. Oh did I mention that the privacy gate is broken, therefore, anyone at random can enter the grounds at will. Also, you will see security cameras around but don't be fooled. They do not work, so your stuff is NOT secured. Now, the place is dirty and the customer service is horrible. If you are in search of a nice, clean and safe facility, beware and look elsewhere!!!!!!

-5 stars. Rented this location several times in the past…read more Had an active lease when didn't have the key to the unit left Jeep parked in farthest parking spot to the corner of the building. Had friend helping when didn't find the key rode together back to find the key. After accessing unit and upon leaving couldn't start the Jeep. When noticed one of the latches were off! Then battery cable was disconnected! Staff were nasty! Accused not having a rental leaving the vehicle there for no longer then 5 minutes! Huge drama ordeal. Very nasty staff to touch private property and disconnect battery over a missing a key being misplaced to get into the unit. Had an active account at a time pulled over to answer my phone or something didn't even park in a spot get approached by nasty attitude! Private property. Do you have a lease here? What's the number? What's the name on the account? All the while that answered still wasn't satisfied wanted to proceed to take a picture of my vehicle and tag threatened to call the cops bc didn't want to answer anymore questions wasn't plan on being long was on the phone handling a matter for a few seconds couldn't even do without being harassed. Pulled in here within 60 seconds my window was approached aggressively a wave or an acknowledgment wasn't going to suffice this lady. Answered her rolled down window said hi there just be a moment thank you. Literally live close by, meeting public place for a moment to give item to someone off market place. Didn't sit there for 5-10 minutes or 30 minutes. Literally was within 60 seconds of backing in and placing car in park my vehicle was approached. No answer or reply is satisfactory to nasty manager living there rent free to rent out lame units. Began to immediately make accusations that I was being defensive that ticked me off, answering your bs questions turns into I'll call to get you trespassed and call the police. Call them do what makes you happy. Just be a few seconds and leaving thanks. Literally leaving for work ect not changing meet up place not harming anyone or anything by being 60 seconds. Had to tell guy pulled in to get baby item let's hurry this lady flipping out over nothing literally just parked before you pulled up couldn't ask for better timing! As she already Walks off to get her cell phone briskly comes back takes pictures of my tag and re approach me as saying thank you and leaving to guy she's within my personal space very aggressive staff!!! Never rent from here! Go to any other location but this one!!!! Don't turn AC on during the summer! Rates change! Harass you relentlessly if in any other circumstance or car other then one rented or signed paperwork in!!!!

Nice facility. All of the units are located inside with climate control. Units are accessible…read more24/7/365. Nice area of town. I even feel safe at night here. We had a unit here for a month, but then moved over to a different place on Dunn Avenue. The location on Dunn isn't as nice as this one, but the rates here at Atlantic Self Storage were significantly higher, which is the reason we changed locations. Would have given a higher rating if it weren't for their high prices. =(

I called in and they quoted a price for a unit over the phone but the part that they left out was…read morethat the price would jump 50 bucks in 2 months and then another 50 a few months after that until it's at the market rate for the unit of 129 for a 5 x 7 unit. If I would have known that I would have shopped around for another storage place that has a flat rate forever or at least a longer period of time. It just felt like a bait and switch and I just get exhausted with nothing ever being upfront and exactly what people describe it as- there's always some catch. It's exhausting. If I wouldn't have just driven from Texas and was extremely exhausted I would have gone to another storage place just because of that and it's something that I still may do. I certainly wouldn't use them again. Oh and there was also a mandatory insurance that I had to purchase as well. Just tell people what they're going to be paying up front- it's not hard.

Facility is very clean and safe, well lighted parking area with secured building. The Manager…read moreJeremiah was amazing as well as the young lady in the office. The process was explained in detail with no surprises when we got in town to unload, I really like no surprise after seven hours on the road driving a U Haul truck. As a returning customer we were familiar with the layout and area but the team made sure we had everything we needed and all questions were answered, it had been six years and some things had changed in the area. I would highly recommend this Atlantic Self Storage, it was like coming home to family.

I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.