Went in for a consultation with my son, they are friendly and helpful. They explained costs out…read morefront and have their own in house payment plans.

Have had nothing but positive experiences with Hawley orthodontics. Family run and gives back to…read morethe local community. 10/10 would recommend to anyone needing braces.

We had just moved to Nebraska a year ago and Surfs Up was highly recommended. I've been so happy…read morewith them through every visit for the last year. They also gave us a referral to an orthodontist that is also amazing (Hawley Orthodontics). Service The customer service from the front desk to the techs to the dentist was absolutely fantastic. They are extremely calming during the process and great with young kids Ambiance The facility is CLEAN! Plenty of parking, a large waiting area and a play place for the younger kids.

Had a wonderful experience with the dentist himself. Unfortunately I can't say the same about his…read morestaff at the front desk. I was hounded about a remaining balance that insurance did not cover, but when it came to contact us for something time sensitive they somehow forgot our contact information. I got a snarky text message the evening before the appt saying they would be cancelling our appts since I didn't contact in advanced. My family has been dealing with lots of medical appts so calling to update insurance on file was not on the top of the list. Just felt this was handled poorly and will be taking my 4 kids elsewhere.

I've been a patient with them since I was a kid. 35 years. Just figured I'd continue with my own…read morechildren. The staff are wonderful and the atmosphere is great. Never had to wait in an emergency either. Everyone smiles and the long term staff know your name.

I stay because I like my dentist, but I am not a fan of the staff. Administratively, they do things…read morethat defy logic when it comes to billing, answering phones, and checking you in; and they are too friendly (aka noisy) for my taste. For a place that provides customer service, the staff would rather you adjust to their comfort level than they adjust to yours.

Quality care . Conservative treatments they don't do anything you don't need done…read more Friendly and caring staff.

Communicate well. Professional and quick. Hand off between care providers is always well done.read more

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.

We love it here. Everyone is welcoming and friendly. My husband, son and I really love our Dental…read morehygienist and dentists. They take great care at being thorough, well, at the same time gentle. My son had a bad experience with a dentist when he was younger, but he really likes this place and doesn't mind going to the dentist anymore.

I chose this surgeon for my son's procedure because I have a friend that works there honestly. The…read morestaff is amazing and very friendly. The office space is very clean, warm, and welcoming. Any questions I had they responded in a very timely manner. My son's procedure went very smoothly the day of and the follow up.the next day was great. Overall I highly recommend this location for any oral surgery needs. I'm assuming when both my boys will have to have their wisdom teeth cut out this will be the location that we go to.

Nice dr. Nice office. Billing clerk laughed at me when I said the deposit down was as much as my 2…read moreweek part time pay check. She recognized it came across as laughing at me, yet continued to laugh. She was annoyed with me when I chose to wait to see what my insurance actually covers before I schedule. She kept pointing things out to me and undermining my intelligence as if I didn't understand what an "estimate" is. Basically, if she's a closer or a salesman- she sucks at her job.

Thank you Lindsey..teeth cleaning was quick and efficient ..very nice visit ..I felt very…read morecomfortable. Dr. Andersen came in to say "Hello" and his warm and welcoming nature made me feel at ease.. Thank you to your staff for the kindness and the smiles when checking in.

I have been going here for years for general dentistry and specialties. The front desk folks are…read moregreat about greetings and getting down to business. The hygienists I have are professional to the core and I can actually relax in the chair a bit because I know I won't have pain. The dentists know their stuff and are good at educating patients about healthy teeth and related health matters. I recommend!

My kids have bad experience with one of Pediatric assistance who is caucasian. They have been…read morehaving same time appoints for a few years and each of them would have the same assistance for each appointment. For the past few cleaning appointments, my older kid have been complaining about how painful it is for the cleaning. In the mean time, my younger kid has never had any complain with the asian assistance. I have been given the staff the benefit of doubt since I know my kid isn't doing good job of brushing, could just have sensitive gum. After two of those visits, I started to pay more attention to the assistance. She seems very serious every time we see her. My explanation for her is that she might just be tired since we always have late afternoon time. In the mean time, I told my boy to do better brush and floss before next visit so I can be sure that he wasn't the issue. The last visit, my younger kid had the Caucasian and older boy had the Asian. I was with my younger kid first. In the middle of cleaning, my younger kid asked the Caucasian, "Can you please be gentler?", She responded "I can't, I have to get the cleaning done!" . I was still on her side at this point with a little shock on her response. The dentist confirmed the my younger one had a little swollen gums. Then dentist and I went to see my older one. Not surprise that my older kid has the same issue. The surprise was so he does not complain about the process. He confirmed later with me that the Asian assistance was tender and merciful. The final feedback from my kids are they would rather to break up the time to wait for Asian assistance to do cleaning for both!

Always makes sure your insurance has covered your work and everyone is always pleasant!! Great…read moreclean atmosphere!! Try it you will return