I needed my antique piano moved out of my deceased parents' basement, which was full of mold after a flood. The nice guy over the phone made me feel confident in their services. I paid extra to have my piano cleaned (alot extra). I expected for $300 extra, it would be clean when it was delivered. It came with dust in the crevices, still having an odor. I think the cleaning it got was cursory at best. The appointment made to deliver the piano was missed completely, without even a phone call. Then when they made another appointment, they arrived two hours late, without a phone call to inform us they were running behind. They did replace a missing wheel, at an extra cost, but overall, I was disappointed in the service received. read more