We had our carpets and couches cleaned. We were told the carpets would be dry in 2-4 hours but instead they were still drying 24 hours later.
Our couches are from Ashley Furniture and worth well over $2,000 (which we verified with their store in Layton). The technician's machine broke down in the middle of cleaning the couches, so the couches were left soaking wet with water for days. Later I looked at the couch tags and saw a cleaning code labeled 'S' and researched online. They are to be dry cleaned and can't be cleaned with water, nor can they be saturated. The couches were ripping at the seams and had loose threading all over the place. They are completely ruined, which the owner acknowledged after he came back out and tried to fix the problem.
The owner insulted our intelligence and didn't make things right. DO NOT use this company! Read the reviews for other companies on this site and go with a highly-rated company if you want it done right w/o the headache we've suffered. read more