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Dunkin'

1.6 (54 reviews)
InexpensiveDonuts, Coffee & Tea
Open • 4:00 am - 9:00 pm

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Bacon egg and cheese croissant

I went today and they messed up my donut order. I also noticed that the bacon on my croissant was extremely raw and my stomach hurts now after eating it.

This is what they put on my bagel. And that was after I spread what was smeared on only half of half of the bagel.
Ell W.

Who taught these people how to put cream cheese on a bagel? I opened the bagel and there was barely enough smear to cover one half. Super dry and very Unenjoyable. Usually at other Dunkins they put way more on the bagel when it's put on by them. Also a couple of weeks ago I went to this location. They took my order at the box and when I got to the window the girl said "I thought he was putting in your order and he didn't. So what did you order?" Seriously? It was 530 in the morning but still! I've yet to have a friendly person greet me at the window at this location either. I'll probably start going back to the Mokena location on my way to work.

Sign

Truly ridiculous. I was dropped off at LA Fitness across the street without realizing it didn't open until 8am. Literally everything was closed, except Dunkin! So I thought, fantastic, somewhere to get some coffee, have breakfast, and chill for a bit. I get to the door, and I see a make shift sign that says "Short of people. Drive-thru only". I look inside, there's two employees. Trying to be understanding, I think to myself, well okay maybe they are training someone. So I just wait around outside for 30 minutes. Then I see, two more employees walk in to work. Okay, great, they should let me come inside soon, I'll give them a a few minutes. It's not a 24hr Dunkin, they open at 4:30am, it's most likely not a shift change, but who knows, maybe somebody got here way earlier. So I waited 20 more min, nobody came out. I came closer to the door so they can see me, and the 4 of them are just standing around near the drive-thru laughing and talking and waiting around (drive-thru wasn't busy AT ALL). They see me, and one of them just points at her mic....seriously? I don't think this is a short staff problem...you've got other problems here. At this point, somewhere nearby opened, and I am taking my business there...and I wasn't the only one who took my business elsewhere today. This happened today, Saturday 5:15am.

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