Great DD!!! I placed an order and the lady made it super fast!!! This store does not participate in the online survey for a free donut that sucks. read more

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The food was good. Service was good. Ambiance, comfortable. Not too crowded. The mocha was not too sweet. We opted for no sugar, the taste was perfect. Love the sour bread donut. Soft and perfect with my mocha. read more

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Jacqueline was very unpleasant and lacked customer service skills. I visited a second time and received the same poor treatment; when I said thank you, she looked at me without responding. I will not return to this location again. read more

Terrible food they burnt my food and there was a literal PEICE OF PLASTIC ( shown in videos) it looks like a burnt bacon price but trust me it's not ! in my bacon like wtf that's a health hazard read more

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Hire people who will actually work. There were 2 boys and a girl behind the counter. The boy with the curly hair is the one who burnt the food then got the other sandwich completely wrong, but I was the only one waiting for food at that time! And he took forever! read more

It's a good place amazing service good is good and the ambience is amazing . Good people 10/10 food is good to would always eat it

they had a buy 6 donuts, get 6 free. me and my boyfriend saw the promotion on a piece of paper at the front counter. we ordered six donuts, noticed the promotion, and asked the worker if we were eligible to receive the 6 free donuts. the worker at the front said no, in which me and my partner were confused, and pointed out how we just purchased 6 donuts, and questioned why we weren't eligible for the 6 free donuts. the worker didnt seem to know, brushed us off, and said "they not going to finesse me" on the headset to their coworker. i work at a different dunkin location, and me and my boyfriend just found it extremely rude. we refused to go back to that location. the workers are generally unfriendly, and often forget parts of our order. read more

I only ever go to this Dunkin' if I need to go to Dollar Tree. I prefer the one on Narcoossee Rd because of their nice staff and extremely fast service. This specific Dunkin takes really long to make order for some reason over the course of two years I've come here. I ordered delivery once from here and the Sweet Bacon Black Pepper Sandwich was so gross looking I couldn't finish it. The cheese was strangely gray looking and the bacon was painful to chew. I tried to stop here since it was on the way before work and I was in line for 20 minutes. As for the inside, it has nice booths and is relatively clean. read more

This location I frequent only a handful of times and by far today is a visit that I would just like not to repeat. I ordered my food a medium mocha iced coffee with almond milk and snackin' bacon. I was drive thru so I did not really pay much attention other than a quick glance of what was in my bag and saw two packages and I saw that I did have a mocha iced coffee so I drove off. The bacon was cold, there was absolutely no grease in the bag whatsoever and there was white film on more than half of the pieces. It literally looked like the bacon had been sitting there for hours and what the white stuff was I have no idea. As for my coffee they gave me a mocha iced coffee but with cream and sugar with regular milk. read more

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I am done with this Dunkin. It is always small stuff, but it is every time. They don't greet you when you pull up. They make mistakes with orders. They ask you to pull in front of the store and forget to bring your food out to you. Today I forgot to order a drink for my son. It was not busy at all. They required me to go through the drive thru another time even though my original order was not ready. Then I get home and realize I got the wrong drink. The sticker on it says the right thing but the taste and color are wrong. I'll go to Starbucks from now on. It might be little stuff but when it happens all the time, they don't need my business. read more

This has to be the slowest Dunkin ever. Ordered on the mobile app. Just a bag of coffee beans. Simple. Nope. Took 40 mins just to get to the window. If you're in a rush don't come here. I don't even know why I waited that long... read more

I bought 2 hot coffee , 2 caramel macchiato and 2 dozens of donut around about 6:50 am.When I got my hot coffee , that was not coffee .It was Hazelnut. I am allergic to hazel gut .Make sure guys next rime. I can't come back because I am heading to my job.Be careful guys. read more

Do not use the DD app at this location. If they do not have the items you've ordered, you are SOL. They will not refund as a store policy. Poor policy. Subpar management. read more

New location. Opened only a few month ago. New a new shopping plaza with a dollar tree. On a main road in St. Cloud on US 192. Large inside and it was not at all crowded. Plenty of outlets, and free WiFi. My iced coffee was good. Owned by the person who ones the other one in St. Cloud. Most of the workers transferred to this location which was a lose for the other location. Nice new and modern Extremely clean. Worth the drive. read more

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Worst DD ever. Waited 20 mints for 9 wake up wraps and hash browns that we had to go back for because they forgot to give it to us. The pumpkin cold brew tasted like milk when I asked for cream. If you want DD I'd suggest you go elsewhere. read more

was super excited to finally have a nearby dunkin HOWEVER the service was AWFUL both myself and the lady behind me were not able to use the deals on our app to redeem our beverages....the cashier told us it was mobile order only when it clearly was not had to also repeat myself multiple times throughout the interaction due to inattentivness seemed as though she was high ngl not a great way to represent a new business read more

Gave her a $20 bill, she gives me change for a $10. I said I gave you a $20, and she pretended to not hear me. Had to say it again. Pretty sure it was on purpose and she was hoping I wouldn't notice. Shameful if true. Her name is Kayla. read more

This past Sunday, I went to the Dunkin' Donuts St. Cloud location to grab some lunch on the way to run some errands. Normally, fast food is actually fast, and it usually is at this location, but in this case, it wasn't. Each car took about five minutes to order, and even though this might not have been the employees' fault, they could have been faster. Once we got to the speaker to place our order (I recommend the turkey sausage wake up wrap) everything was going fine. When we got to the window, we paid, and everything was going smoothly until they gave somebody in our group the completely wrong coffee, and when we asked for a refund, they asked if we wanted a refund for the sandwiches too, because they hadn't even started to cook them yet. After this, we left which was very disappointing. I love Dunkin' Donuts, and I am hoping that perhaps they just had a bunch of new employees that day because I do not want to have to stop going to this convenient location because the employees can't do their jobs. Overall, most of the Dunkin' Donuts establishments are great, but this location could definitely use some help. Like DC Comics? Visit my blog at dccomicscomments.blog read more

Nice and new store by Dollar Tree that has a lot of space inside compared to other Dunkin' locations I have been to. I think most people still don't know about this location because the drive thru and inside are always empty. My order has always been perfect so far! read more

Ok store waited a bit but food was good. I will return.it was busy but people were friendly I ask for coffee and donuts and they were fresh

I live by the Dunkin' Donuts in St. Cloud. It's only been open for a short time and every time I go in there it's a disappointment. They are always out of donuts and don't seem to care this is been this way since day one. There is no organization it takes forever to be served on the inside. I hope someone takes charge of this place. The whole community talks about how bad it is. I know I'm not the only one who has given a bad rating. This place is awful. Please get someone there to run it they can run it properly. read more

Best Dunkin around. Sheri and Tammy did a wonder job at making this store the best around. This location is the most cleanest store in the area. The crew it could be better, but what can you do... read more