I ordered coffee and I got rude service and hot water with milk. Dunkin'' is usually my go to when I am traveling for coffee, but this one was bad. Hope they make some changes. read more

Dunkin' - Coffee - Coffee & Tea Near Me - Pooler, Georgia

I am not a huge Dunkin fan, as the coffee just isn't flavorful to me; but I opted to try the viral cookie butter latte. To my surprise it was really good and it had a nice subtle flavor. I enjoyed the bacon jam grilled cheese the most. The cheese itself could have been toasted more, but overall the flavor was really really good; I do think they should keep this on the menu. The customer service was really good on my recent visit as well! read more

Dunkin' - Coffee & Tea Near Me - Pooler, Georgia

Service slow and annoyed we wanted to order. Rather complain to each other in the back. Same everyone these places hire don't want to work read more

I start my morning with Dunkin' almost every day. The mobile app makes ordering super easy. I usually place the order when I'm about 10 minutes away and when I get there and it's waiting for me. Their caramel crazed iced latte is my favorite. Loaded with caramel whipped cream and cinnamon sugar on top! Looking for a donut suggestions? I love the headlight donut - a vanilla cream, filled donut with chocolate on top. read more

They ladies here are always cheerful and welcoming! I enjoy the morning banter and the service is superb. I Enjoy my Blueberry Sweet Tea. read more

Dunkin' - Blueberry Sweet Iced Tea - Coffee & Tea Near Me - Pooler, Georgia

Wife wanted a donut so we stopped by to be met with a closed lobby. No problem we made our way to the drive thru and after a short wait I ordered the wife her chocolate glazed with NO sprinkles. Promptly got her donut at the drive thru window and as we drove away guess what loaded with sprinkles... How to you mess up a simple order. So $2 for the wrong donut... read more

it's like you tell them what you want and they enter some version of that and then look at you don't know that they're calling out your order bc they are saying something completely different at than what you said. Its like why am I paying for this? read more

Steer clear of this location if you want proper service. If you're a minority they will ignore you completely and take care of the white patrons (no fault of the other customers). 6 associates and no one took care of me. I stood there waiting. I rather spend my money with bakers pride than shop here ever again! read more

Well dissapointed, both Duncan Donuts in the Pooler GA area are only selling "cold" food, not hot drinks or food...with no reason why! Very strange, as it was two different locations about 4 miles apart! read more

Good drive thru experience for breakfast. Friendly associate. Order was correct! Hot beverages were accurate and served hot. Breakfast sandwiches were hot also. Great experience. read more

Shoutout to the awesome team at Dunkin this morning !!! I've been trying to acclimatize my pup to people, by driving her around and getting her to get used to drive throughs - she comes from an abused previous home and is still learning the humans are friendly . This morning, she went on a loud barking spree at the Dunkin's drive through but the folks at the service window were amazing with her - they were patient and friendly and also fed her whipped cream to calm her down! They also made my order without me having to tell them - due to all the barking - and it was perfect! A Big Thank you from Matilda the rescue, and her hoomans! read more

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Definitely one of the better spots in Pooler to get your coffee/lattes. I have been going to this spot for years and my lattes are always on point. The drive thru line can get packed, but it doesn't take long at all normally because the staff doesn't mess around. The food and donuts is always fresh and good to eat too. I would definitely recommend this location over the Starbucks across the street. read more

Dunkin' - Menu - Coffee & Tea Near Me - Pooler, Georgia

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No complaints. It's a pretty standard Dunkin and the staff are friendly. I don't really get why there are so many negative reviews. read more

Dunkin' - the inside of a dunkin donuts store - Coffee & Tea Near Me - Pooler, Georgia

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Traveled to this location after a horrible experience at the Dunkin further down the road, we were greeted right away and the young man behind the counter took our order right away, we had our food quickly and my husband and I decided to try the new chicken and bell pepper and the chorizo and cheese wraps. Both were very good! The donut selection (even at 11 am) was great and everything was fresh! read more

Went in to place order in person. Completely botched our breakfast sandwich order, Which I didn't find out until I got in the car.. Bathroom is disgusting. Store seems dirty. Highly to NOT recommend. read more

Nothing wrong with the coffee. But I've been in the drive thru line for 38 minutes and still haven't made it to order with only 7 cars in front of me this am. Update* made it to order. Been sitting here 5 minutes with no one to take my order. 2nd Update* made my coffee wrong. And also got my 1 donut order wrong. wtf. I wonder if the manager or owner actually gives af about this dunkin. read more

It's a good place to have some coffee and a snack with a friend. The service is quick and the staff is friendly and efficient.

Service was fast and friendly. Food was good except for the hashbrown somehow manage to be burn but undercooked. Plenty of parking, drive thru was fast. read more

Dunkin' - Coffee & Tea Near Me - Pooler, Georgia

I hope they're still training their staff properly. Last time I came here, my snakin bacon was just crispy air fried bacon (no maple syrup or pepper at all) and my white chocolate latte was just iced coffee with milk. :( it was a sad morning. read more

I have been to this location three times and it is the best coffee!! The people who work here are always nice and got my order right every time. Everything tastes freshly made! read more

I can honestly say I've never been so mad just buying donuts! I stopped in at 6am to get 2 dozen donuts for work and the 2 ladies behind the counter were so outwardly nasty to the young man trying to learn the job! I heard them call him f@&: stupid, speak down to him in front of the customers waiting when all he was doing was trying to help. He was very polite and friendly and I truly felt sorry for him having to endure such abuse from these 2 miserable women. After calling the location I was able to find out Christina the gal that called him f@&: stupid is the Asst. Manager and she said it to Shonda the owner of the store. I will be contacting the Corporate office after witnessing the unfortunate incident! read more

I'm still fairly new to the Dunkin Donuts scene. I'm not the biggest fan of their donuts, though I can't say no to a chocolate cake donut. Who's with me on that one? I normally go for an iced coffee or macchiato, and I kept it simple, none of those super fancy complicated syrups, other than your basic vanilla or caramel. I also have a hard time remembering that THEY add the creamer. So the other day when I went into the store, got my drink and tried to add creamer, it hit me they weren't out. I was suppose to tell them to add it. Thank you customer service for not laughing at me. Sometimes though, I want to be in control of how much creamer I'm adding, because there is such a thing as too little or too much. But I digress. For my first time here, not bad. Will I be back? To Dunkin, yes. To this location? If I'm in the area and in need of a Dunkin fix, also yes. read more

Not saying this place has a reputation but look at my picture and the only other bagel picture.. they don't give you nearly enough cream cheese for one half much less both halves. Every time I order a coffee here it's burnt. It's in a good location that's the ONLY reason I'd come back. read more

Dunkin' - Coffee & Tea Near Me - Pooler, Georgia

Love that the place opens at 5am because then I can grab coffee before work and don't have to wait in the Starbucks line. I have also grabbed donuts at this location at 5am and they were fresh. Download the app to get some great perks. read more

Dunkin' - A dozen donuts for less than $10 and if you use the app, you can get them for less than $9. - Coffee & Tea Near Me - Pooler, Georgia

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Closing early without updating their hours anywhere. Just putting a piece oc paper on the window to read once you've already driven there. Sloppy management. read more

I just went in and bought 2 donuts and a strawberry coolata apparently they changed it and it was terrible I had to throw it away. Spent over $3 to just throw it away. Won't be buying that anymore yuck! Completely disgusting there was no need to change a good thing read more

Dunkin' - Just the consistency makes it look horrible - Coffee & Tea Near Me - Pooler, Georgia

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This location as gradually gotten worse over the past year. Each time we order iced coffee with a no sugar flavor shot we are given coffee that has copious amounts of liquid cane sugar added. Even we ordered no add-on flavor shots but asked for splendas instead, our drinks came with liquid cane sugar. Today we bought breakfast sandwiches along with our coffees in an online order though the app and when we got to the window they didn't know our order and asked us to repeat it. Upon ordering once again our coffees were made incorrectly and our sandwiches were burnt to an inedible point. Service seemed rushed and not customer service oriented and overall I am not inclined to give my money to this business anymore. Hopefully the new location down the street will be better. read more

Dunkin' - Turkey Sausage Egg and Cheese - Coffee & Tea Near Me - Pooler, Georgia

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Train your employees to have customer service skills or hiring new people. Every time I come they are rude and I have to repeat my order 3X times literally every time I come through the drive thru. I order a frozen hot chocolate 6/21/18 My daughter took a sip and said it was disgusting .. I took a sip and it was definitely not hot chocolate. I went back in and told them to remake it and the girl said they were out of frozen hot chocolate so they had substituted it with almond joy! WHAT IF MY DAUGHTER HAD A NUT ALLERGY!!!??? You don't just substitute crap and not ask the customer! They should be fired! They could of killed someone if it was not us. About 2 weeks ago, I order a cookie dough ice coffee when I got my order I took a sip and gagged in my mouth. It was so bitter and gross I went back to the store and the girl told me that they were out of cookie dough so they just gave me plain coffee!!! Why would you not ask the customer what they would like instead!? Next time, I will be reporting this stupidity to corporate with the employees name, this is ridiculous. read more

So, I have been craving donuts this week. Like I need more calories. Lol! So instead of my normal Starbucks stop I visited Dunkin. First morning, drive thru. Didnt get the donut I ordered but the one I did get was great! Loved it! Ordered the sausage and cheese crouisant, it tasted good. Ordered an iced carmel macchiato and that was nothing but sugar water, yuck! Couldnt taste any coffee. Second morning, went inside as the line was really long. Everyone was nervous and not really customer focused because the big wigs were there, barking orders. Giving them a pass there because I know that can be a nerve wrecking atmosphere. Tisk Tisk to the big wigs! Same order basically, except I ordered an ice coffee instead of an iced caramel macchiato. Iced coffee was terrible! Donut was good and sandwich was good. Third morning this week, like omg just realized I had donuts three mornings straight, not good Myra, not good. They were good tho. If it wasnt for the donuts, the stars would go down. Anyhoo, third morning, go inside and cashier was just bad. I wanted to gift someone at work who's leaving with donuts so I was asking questions about what are some of your favorite donut holes, what do people like, yada yada yada. It appeared my questions were to tough for her. She became so distracted and even lost focus. I move on to ask about their ice coffee and explained the last one was just blah and wanted to know how I could order it differently to change the way it tasted. Again she wasnt much help. I decided on the blueberry donut holes for my colleague, got my cake chocolate donut, an iced coffee and my sandwich. Get coffee and blah, so I asked the young lady who made it for help. She was much more knowledgeable and explained their regular coffee was really light, told me they offered cold brew and I would prolly like that, she suggested changing the number of additives, etc. Win for her, great job! Sandwich was cold. Like really, that ticked me off but I was gone when I bit into it. I would suggest when putting donuts that have chocolate or other coverings that may transfer in the bag, wrap each one. Dont throw them in the bag upside down, chocolate to chocolate, or just willy nilly. My chocolate was at the bottom of the bag one day another on the side of the bag and it all didnt make it in my tummy! Plus it gets all over everything. 5 stars for the cake chocolate covered donut and the employee who was knowledge about the product line! read more

The coffee here is fine, you really can't go wrong with Dunkin coffee. However, the food is questionable. I ordered the ham, cheese and egg on English muffin and the bread was freezings cold but the insides were warm. Honestly I wouldn't recommend any sandwiches here. Go to Starbucks for that. Coffee ain't bad and the donuts (when in stock) are good. They are usually always out of apple fritters which is frustrating. I'll go for a quick cup of coffee. read more

Dude these donuts are legit the worst I've ever had. Idk of it was a bad batch or what the problem was but they literally taste like wet sandwich bread, and yet somehow stale all at once? Itsconfusing and gross. Sucks because the girl who helped me was nice but whoever makes the donuts there needs another job making shitty donuts somewhere else read more

Can they spare it!? Eesh! I ordered a blueberry bagel with cream cheese. There was only cream cheese on one side of the bagel and not nearly enough to spread to the other side. Plus I went through the drive they and they gave me no utensils to do so if I wanted! Bagel was over toasted. Cream cheese tasted bland. I will not be ordering a bagel from this location again. read more

Dunkin' - Over toasted blueberry bagel with cream cheese on only one side, no utensils given, not enough cream cheese to spread on both sides. - Coffee & Tea Near Me - Pooler, Georgia

Really cute interior...varied seating options. It's set up like a coffee house, nothing like the DDs back in the day. Comfy seating where you can meet or study or just people watch. Of course you know there are donuts and regular coffee. But hear me now, the Sweet & Salty Iced coffee is the bomb! Make sure you stir the whipped cream in and then enjoy. You're welcome. read more

Believe it not, my first experience with Dunkin Donuts. Ordered dozen chocolate glazed donuts and was told could NOT order a dozen but could could if it was split with another kind, like 1/2 with sprinkles. I was in a hurry which was why I pulled in there in the first place or I would have argued this point. Said ok, got the order and when I got home there were 6 barely covered with chocolate glazed donuts with sprinkles and 6 chocolate CAKE donuts (no chocolate frosting). I hate caked donuts! My fault for not checking but like I said,, I was in a hurry. To make matters worse, all were dried out like they had been sitting around a long time. My first and last trip. EZVER. Worst $11.00 I've ever spent. read more

DO NOT GIVE THIS BUSINESS YOUR MONEY!! I have held off on writing this for some time now because I was HOPING it would get better but it only continues to get worse. Where do I start!! When ordering from inside they acted like I was an alien because apparently nobody orders inside anymore (I wore a mask and they're set up to take inside orders). I ordered an iced latte and a power breakfast sandwich. Latte was wrong and the sandwich was cold on the inside (like frozen cold ). The employees working the drive through are NEVER pleasant. I get it, it's before 9am but you work at a coffee place It's so unpleasant that I feel that I'm "bothering" them, yet I'm the paying customer. I will not be giving this location my business anymore and will make the drive to our other location, even though it's further because I can't stand to continue to give my hard earned money to a business that treats me this way....and their coffee/food has never been right when I order. read more

They were quick and nice. If you like your bacon raw, your croissant tough and 4 little greasy hash rounds for a dollar this is the place for you. read more

I love Dunkin Donuts. Wanted to have little dog outside on porch and told no as had to go through inside to go outside. Ridiculous in my book!!!! Probably young person working who has no judgment. Oh well. read more

Coffee at 7:30 am tasted like it was on the burner all day. Worst Dunkin' coffee ever. It was my first visit there. I hope it was a one off. Will give one more chance and if still lousy I'll go back to Parker's like usual. read more

The hours on the Dunkin app said that they opened at 5am. When we arrived at 5:55am, they were still closed. Very disappointing.

Every time I walk in the door I feel welcome, it's such a fantastic store. I guess that's the perks of being a regular, I see people complain on here about the most ridiculous things. These people act like they are being treated poorly because they had to wait 30 seconds to order, but when they get to the counter they have zero idea what they want. Don't be fooled by the people that complain, coffee from heaven, served up by angels wouldn't make these people happy. read more