The teenage girls that work the drive thru window are so rude and unprofessional. This is the 2nd time this week I have gotten attitude from young kids working the drive thru... whoever is doing the hiring for this establishment should really focus on hiring people that benefit the business. Why are you rolling your eyes at me because you made the wrong drink?! read more

This is the second time I've order 2 wraps on DoorDash and have received 2 croissant sandwiches instead. It's crazy to me how they can get it so wrong. It's on the receipt on the bag as wraps too! How does this happen 2 times? read more

Dunkin' - Donuts Near Me - Menifee, California

I come here almost everyday and lately, I hate it. The new girls that have been on drive thru are RUDE! Such an attitude every time. You work in customer service! You literally are supposed to be nice... get a dif job. Awful. read more

What happened to this location?? The service is terrible, these "kids" are screwing up orders left and right! The past month I feel like they never get our order correct. When is management going to step in and help them achieve better service?! read more

Gone are the days of fresh donuts I picked up a dozen on Saturday about 3pm. Got home and wife, daughter and myself all had 1. And they were hard on outside. Also its down to a tsp of jelly in one corner. By day 2 the hardness is moving to center like its alive. Are they trying to live up to name by having you dunk them in order to bite them? Thank god I dunk everything. Between the 4 of us thats 3 each. But today I found out today I have the last 6. They use to get rid of day old donuts but not now. They should at least reduce price to 50% off for day old and 75% for 2 day old. read more

I came on the morning of forth of July, and my experience today was so very welcoming and it was so calm. Katie, was working the window, and she made sure to ask if I needed a cup holder for my drinks and offered if I wanted napkins for my half dozen donuts as well. She was attentive and very kind. There was also a gentleman taking my order for my donuts on the mic in the drive thru and he was so very kind and made me so happy, I never felt rushed. Very kind individuals with such great service, I got everything I needed with being a large order and left feeling, "I have to write a review, to recognise these individuals!" read more

Dunkin' - Medium Iced Cake Batter Latte, Large Charlie Cold Brew, Large Iced Coffee with 4 creams and 5 caramel swirls and sweet cold foam on top. - Donuts Near Me - Menifee, California

They made our drinks wrong two times and they were also also mean about it even I was trying to be very nice because it was their fault. Not my fault because I ordered mocha but they put peppermint mocha in my drink and I was just waiting there for three minutes and he just closed the window on my face and he went while I was explaining the second drink why it's wrong and they didn't even start the flavors so it was like literally at the bottom of the thing like it was just like it wouldn't we didn't even get the taste of the coffee it was just at the bottom of the cup and he was telling us sister ourselves like that is so mean I work in a customer service place too and they're not nice they're talking like inside but together like they're talking to themselves and not taking care of the customer that is not nice too. I hope the owner or the manager soon finds out about it and I hope they change their stuff or like tell them to be work correctly because I feel like if they were still like that they're gonna lose a lot of people as I see a lot of people in in the Duncan, that is in Marietta Hot Spring because they're nice but like over here oh my God they don't even have one customer. I do not recommend you guys go there. and also they don't even have their like name tags on them so you don't even know if their name is like I can't even name him because he just close the wall. They know me again I couldn't even even ask his name but it was a guy, and I am not riding rude about the ladies who was working in the back too because they were making the drinks they were just talking and standing. read more

Dunkin' - Donuts Near Me - Menifee, California

Cashier at the window. Instead of saying "I can't hear you at the drive-thru menu". Why don't you turn down the music inside of Dunkin" Just saying. read more

This place is very busy but it runs great because the staff is amazing. They greet you with a smile. Always nice to come back

To the gentleman working the drive thru tonight (12/23/23 at about 10:15pm) thank you so much.. I was looking for Christmas themed donuts for my kids elves to bring, you were awesome! Thank you for being patient & working with me, it didn't go unnoticed :) I hope you have a Merry Christmas read more

I don't understand why it would take 20 minutes for two iced teas??? There were more employees then there were customers! Not a good experience and it is not the first time! read more

This by far the worst tasting donuts I ever had. The customer service was not bad. To be such a well known donut chain, they seemed to make little effort in actually preparing the product that helped make them. I literally went to another donut shop right after I left because it was so bad. This was my second time coming here because I thought it was a fluke bad experience, it was not. read more

something wrong with the bagel bites and girl with short black hair is very rude refer to the picture read more

Dunkin' - Donuts Near Me - Menifee, California

My order has been delayed or wrong on several occasions. The food is ok, but the service is awful.

Despite the doughnuts always being "wet", I order here daily at 5am. Its a simple order (2 doughnuts and a regular milk). 50% of the time, they get it right. When I finally had enough after returning home and realizing they gave me chocolate milk, I called for a refund. The so called "Manager" said nothing could be done unless I drove back to the store. Keep in mind current gas prices are at $5/gal. You get the idea, the place is a joke. read more

I went tonight and ordered 4 donuts. They were just thrown into a bag upside down. When you have chocolate on top of donuts and they're upside down, they're all stuck together. Bad presentation and I'm highly disappointed. You should get small boxes like Krispy Kreme. Thank god there is a Krispy Kreme in the next driveway for me to go to from now on. read more

Dunkin' - Donuts Near Me - Menifee, California

donuts were cold to the touch and the coffee is always hit or miss if it will be good or ass

Definitely my favorite location I have been to several locations and they just cannot seem to get my coffee right been to this one since I moved here it never let me down. Staff is dope too always offer my pups a pup cup. read more

IMMATURE STAFF I hadn't been to the Menifee Dunkin Donuts in a few months because I got tired of the snarky way staff talked to each other. Well nothing has changed. Somebody needs to step in and set some employee standards. It makes me very uncomfortable to see people humiliated. Is anyone in charge here? read more

I bought donuts and the glaze donut was stale and had a terrible flavor!!! I will no longer be buying donuts from Dunkin! read more

Whoever was working on 1/08/25 around 10:30am at the drive thru was so rude me, i place my order in the drive thru once i was done i didnt hear anyone so i said thank u and drove up to pay. She then mentions if all i wanted was the coffee and donut with a bad additude and i told yes I was trying to tell you back there and she then tells me no you didn't you just drove up real quick and didnt let me finish with a bad attitude then I tell her I'm sorry she's having a bad day but she shouldn't have an attitude with me that I come here all the time and I never had a problem before then she proceeds to close the window on me while I'm talking and then she goes get my donut after handing me my coffee first and then i ask her for her name and she tells me she doesn't need to give me her name and tells me to leave and i tell her well give me my donut i paid for and she then closes the window without giving me my donut and i honk my horn cause at this point im upset and just want what i paid for. I never ever had an issue with this dunkin until today and i been going here for 4 years. Very upset i tried to call the manager to avoid leaving review but they dont answer. If you dont like your job dont show up, ur energy and attitude shows. I just wanted my coffee and donut. read more

It seems this location is not up to par. Burnt coffee. Burnt bagels. Not getting what I ordered to some degree or another. Service has not been the greatest. " What ever" attitude. read more

This is by far the worst drive food meal experience I've ever had. This hot mess started at 8:00am when I set out for a quick breakfast. Through the drive through I ordered: 1 sweetened green tea 1 Carmel iced latte with almond milk 2 toasted plan beagles with cream cheese 2 chocolate frosted donuts What I received is: 1 black tea unsweetened 1 plain iced latte with whole milk 2 plan beagles not toasted no cream cheese thrown in a bag 2 chocolate frosted donuts with the frosting sides smashed together making one donut bald when separated. After I drove away and took a drink of the latte I realized it was made with milk, being lactose I sat through the drive through and asked them to remake my drink. They of course did, but then charged me 50 cents for the almond milk. They messed up my entire order and then tried to charge me 50 cents, when I wasted 14 bucks? This was so nuts to me I told the lady in the drive through "my entire order is wrong, I'm only asking for the coffee remade and you are trying to charge me?" To this she shoved the coffee at me very irritated and left the window. Her rude attitude was especially annoying because she left me with no straw. So my family and I enjoyed a crappy bitter tea, cold plain beagles, and a fight over who got the frosted donut. read more

The worst location. Food is terrible. Coffee is cold, food is cold, staff are rude, they refuse to refund you if issues.

I am a big fan of Dunkin's in other locations. This location is not up to the good old Dunkin name. This place has disappointed me every time. It always puzzles me how I can get my donuts quickly, yet the wait for a medium coffee can take up to twenty minutes. Yet the trio behind me, who happened to order a special coffee drink with their large donut order was served and out the door while I am still waiting for my plain old black coffee. How they prioritize is beyond me. As a rule I avoid this place because I can't get in and out for just coffee. How sad for this place to not know how to take care of its customers. read more

Horrible service today at Van Buren location in Riverside ca around 11-12 noon check your cameras Long story short the drinks were horrible did not taste well I told the drive-through lady if she can please add some flavor to them she said that I was a complicated customer!!! Like are you serious!!! It was my first time here but I don't think I'll ever go back! read more

Horrible customer service. Will not serve you without a mask. They don't even offer you a mask. Will never be going back here, again.

Evelyn was extremely rude in drive thru!! Made coffee wrong twice and when asked to correct it her response was "I already did!" With major attitude and eve roll. I come everyday and get the same thing, I know when it's made wrong...Didn't bother to apologize or do anything to fix the situation. Quit your job Evelyn, you clearly hate it. read more

Came at 12pm.. Coffee taste like full creamer and you could probably use the doughnuts they gave me as a weapon.. Because they were very hard and stale. It felt and taste like the doughnuts have been sitting there for days. I only bought half dozen and even with that we still had to throw like 4 of them. read more

I LOVE DUNKIN!! I would choose to go to Dunkin over Starbucks any day. My favorite drink is the Matcha iced Latte with easy ice. I wish Matcha was available all year. My only complaint about this Dunkin is that the employees are not very friendly. Each time I visit its like they are half asleep or just don't want to be bothered. I encounter this at nearly every visit, no matter if it is the drive thru or in store. read more

Horrible! Coffee was disgusting, the breakfast sandwiches tasted bad as if meat was rotten and The egg smelled like formaldehyde. So if you would like to eat food that smells like you are dissecting a carcass go right ahead. This was the worst experience I have ever had I don't see how you can mess up breakfast. I'm never eating dunkin again! Also I tried to call no contact information for this place at all. Waste of money and time do not go here. read more

Same story as others. I carry a mask because I actually respect business's property rights. When we walked in though there were about 5 dudes talking and on laptops maskless, no food or drinks to be seen. Needless to say my mask stayed in my pocket. When my wife, daughter, and I got to the counter the person behind the counter with pink stickers on his face said we had to wear masks for service, so my wife went to the car and got hers. THEN, while we were picking our donuts another woman walks in maskless and asks for her to go order AND NO ONE SAYS ANYTHING ABOUT MASKS; they tell her her order is not ready and say nothing as she stands there on her phone maskless waiting. That kind of pick and choose is B******T, not business owner's rights. It will fall on deaf ears after complaining about masks, but the donuts were surprisingly bad, both the texture and taste was pretty old and almost sour on all of the ones we tried, we're actually going to toss the rest. read more

Worst Dunkin' I've ever been too. Rude staff made my child cry... There are plenty of places to get donuts nearby. I would go elsewhere.

Dunkin' gave me the same experience as other people stated. I had walked in with 6yo daughters. We waited a few minutes before we were even greeted in a empty store. Only to be asked to put a mask on. I kindly explained that I did not have a mask with me and if they could provide one(my kids had one on). The girl behind the counter rudely said back we have mask but can't waist them on customers. So what I took out of this was that customers are not worth the Pennie's to provide a mask to buy the over priced products they serve. I walked out and went and supported a small business like I should have done to begin with. I don't recommend this place for how rude the staff is. I will not be back. read more

So good, better than Starbucks (I love a vanilla iced coffee with cream) and so cheap! Everyone is always kind and helpful as well

Today 9/24/23 I went to Dunkin Donuts in Menifee California around 830 AM. I was not the only customer there as I had my family with me and other customers standing in line. The Manager (I believe her name is Liliana or Lily) was being so obnoxious and rude to her worker at the front counter where all of the customers were listening and watching. Apparently one of the worker switched shifts with another worker and the employee forgot she switched and showed up. She actually agreed to leave but the Manager jumped all over the employee that was going to work and was blankly be rude and talking shit to the employee in front of all the customers!! The girl looked like she wanted to cry and asked should I go home and the Manger said "go home". I'm a frequent customer at this store and the Manager always has a straight face, she doesn't smile what so ever, not friendly and no customer service skills. Not sure how she even got this role, but clearly the Manager role does not suit her. The other day I over heard the employees talking and one said that the workers aren't allowed free water while on duty. I told the employee to walk to McDonalds and get free water since Dunkin Donut is hard up to charge for water. The few employees that I've encountered are awesome and friendly even the gal that got yelled at and went home has been so sweet to me and my family when we go in. Dunkin needs to replace the Manager with a better suited person for the job. The Manager sucks and corporate needs to be aware. read more

NATS ON THE DONUTS . For Nat free donuts drive to the Wildomar location or just go to Krispy Kreme ... read more

Dunkin' - Donuts Near Me - Menifee, California

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My boyfriend and I often find ourselves in the Dunkin' drive-thru when we need a quick pick-me-up. We've never waited long, donuts are fresh, and the drinks aren't half bad! I prefer their regular coffee and iced coffee over the specialty drinks, personally, but don't have any complaints. This place is more of a daily stop for us, where we grab a treat mid-day or on our way out of town. The workers are friendly and prices are a little lower than other local coffee shops, which is a plus. I'd give this place five stars if the special drinks were more flavorful (this is based on their holiday 2020 variations, not bad, just not as rich and sweet as we like), and if Dunkin' wasn't closed after 2pm on several occasions. Regardless, this place is good enough to keep going back! read more

I have been waiting for a Dunkin in Menifee for a long time. Although this may anger some people, Starbucks and Pete's plain black coffee is terrible, I will admit that Starbucks had the best Frappes( or maybe it's just cause they got so much sugary goodness). I walk here at least three times a week and the staff are always super friendly and very busy. I am a fan of the vegetarian offers and the great fresh donuts. read more

Dunkin' - The official Menifee Dunkin sign - Donuts Near Me - Menifee, California

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While ordering, the employee taking the order gave a tone the entire time. When I drove up to the window, she was impatient while I looked for my payment. She had another employee step in after saying "she's looking for her change" with an attitude. On top of that, the coffee I ordered tasted like 90% water. Will not be back to this location. read more