Love seeing Maddi here..! She gives great customer service.. She needs a raise. we come here mostly every morning... read more

Dunkin' - Maddi at the front is the best... We love seeing her..! She needs a RAISE..! - Donuts Near Me - Menifee, California

Whoever the young guy with dark hair was that was working the drive thru window at 8:30am today needs a huge lesson in customer service. Not one word was spoken by him. No hi, no "here's your order", no "thank you". He practically threw my food at me and while I was putting it in the seat next to me, I turn and see he's handing me my coffee. I grabbed it and said thank you, nothing from him and he hands me another coffee which I didn't order. I said "thank you, but.." and he walked away! Thanks for the other coffee I guess but wtf was that. Not one word? I've never met someone with zero customer service. read more

Visited this location coming from an appt. and my receipt says Andrea so I am assuming it was her and she was so rude. She took our order through the drive thru and when we got to the window she said the total and kept talking on the headset. Never acknowledged us or even looked at us. She took my payment and turned away talking on her headset and then handed us a bag and walked away. It was so rude and unprofessional. I have never seen anyone so rude at a DD. Someone needs to retrain her. read more

Sometimes the drive-thru people can get a little testy. I get it, I was young slinging hash, but people would be a little more generous in tipping perhaps if you were a little nicer. I did it for $5 an hour. Here in California where minimum wage is $16+, I would have practically kids my customers! read more

Even though McDonald's and Starbucks are closer, I will gladly make the drive to Dunkin' because of this incredible team and their consistently wonderful work. Their attitudes are great, and they always give their best. The quality and prices are excellent. Shout out to the team working 02/09 at 11:28 a.m. Your well-made, nicely presented caffeinated drinks truly make my day. read more

Dunkin' - Donuts Near Me - Menifee, California

5 stars because Maddie was so nice to me. A smile and kind attitude goes along way especially in the morning before I have my coffee. I come here a lot so it was refreshing to have a positive experience this time read more

Didn't try the food the lines were so long inside and out. Must have been a new person because he got several orders wrong and the people waiting longer than me asked for a refund. So, not sure of the food or drinks. ‍ read more

I don't know why it has bad stars I go here 3 times a week and I always get Johnathan in the drive thru and he's so nice and helpful.

Now' I know why they only have two stars I give them same or less. I order a coffee and it's warm. Not hot @all 'The service lately is slow. They charge for a cup of tap water They don't answer the phone when they don't even have no customers at the time when, I was calling.plz read more

Stopped by this Dunkin in Menifee this morning. Ordered a hot coffee. I took a slip after driving off, it was Luke-warm. I don't expect coffee to be piping hot but closer to cold is not good. I won't be returning to this Dunkin any time soon. read more

I used the app to put in a pretty big order for a morning breakfast. About 12 sandwiches, lots of bagels and donuts, and of course snacking bacon (which I guess is a thing?!?). My order was ready right on time without any mistakes. Which is just about as perfect as can get! I was a little sad that they packaged it by putting a bunch of items into each bag... making it all a little squished. Still not a huge deal. They weren't over or under friendly. But they did answer my question about where to get the drinks I ordered. If they are bottled drinks you have to get them yourself from the cooler in the line area. I used a leftover bag from my car to carry everything and not squish it further. So, all and all, I'd definitely come here again for a quick and easy breakfast order. It's really nice that you can use the app. Not that I ever use any of the freebies myself (I don't eat this stuff outside of work usually) but my loved ones like to treat themselves with my account so it's fun to seem generous! read more

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I paid for a half dozen of donuts and even had to pay extra because one was an apple fritter. But when I got home I realized there were only 5 donuts in my box! I have photos. I don't understand how they could incorrectly count and leave out one donut. This shows that they are very distracted in their job and do not pay attention to detail or customer service. read more

Dunkin' - Only gave me 5 instead of the 6 that I paid for - Donuts Near Me - Menifee, California

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drive thru worker was very sweet and our drinks were yummy! we were a couple mins early to our pickup time and our drinks were still ready! read more

Dunkin' - iced dunkalatte & iced latte - Donuts Near Me - Menifee, California

Luis the store manager gives me and my sister a hard time EVERY SINGLE TIME WE COME. Anyone else it's never a problem, we come and get the same thing everytime and like I said no problems unless Luis is there. not only that but when we tell him the order is wrong instead of fixing it, he wants to argue and fight about how he's not wrong. we don't care we just want our orders right. this is now the 5-6th time this has happened so we had to leave a review, and call corporate. no reason we should deal with this anytime he's there. read more

"Time to Make the Donuts", who doesn't remember that early 80's TV commercial with Fred the Donut maker? Well, my kids for starters, who were born after it aired. LOL https://m.youtube.com/watch?v=petqFm94osQ But for me, it started when Dunkin Donuts did a major expansion into my Queens neighborhood in the 60s. It facts, they wisely opened a store directly across from our Catholic church and school. Smart! This Menifee Dunkin's as they are now called, is as busy as any of the green siren's coffee shops. It's clean. They're fast. And, everything is fresh starting at 4:30 am. Yep, that's when they open. My coffee/donut server Katelin is the most friendly and patient person I know. She's first class. And unlike the confusion down the street at the Chicago burger place, the line here moves pretty quickly. Nice! Four and a Half Stars, rounded to Five. read more

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Customer service at this Dunkin' Donuts is the best I've ever experienced! They are fast, friendly and concise with my orders Will definitely be traveling a city over to go to the Dunkin' Donuts ! read more

Dunkin' - Donuts Near Me - Menifee, California

Wow ! What happened to this location? Used to be so fast and efficient. Employees are rude . They can't get your order right . Had people from drive thru coming in saying they got the order wrong . This was my go to .......emphasizing on the was ! read more

Your baristas are rude first of all. And second you pay $6 for a drink and it's full of foam and when you ask them to remake it they won't read more

Dunkin' - Donuts Near Me - Menifee, California

I love Dunkin and the employees are great. The manager... Lets just say I'm actually glad I don't work for him.

Just ordered a bacon egg sourdough sandwich supposed to be toasted not even toasted to top it all off a long strand of black hair! Absolutely disgusting! There is no quality control! read more

Dunkin' - Bacon, egg, and cheese sourdough sandwich comes with long strands of black hair! - Donuts Near Me - Menifee, California

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My friend placed a mobile order through the app and we picked up through the drive thru. No cars in front or behind us, and we told the girl at the window we had a mobile order and she was so rude and sarcastic. Stated "um we aren't going to have that ready. Move to the front". I understand not having the order ready but having an attitude with the customer when it isn't their fault is not right. Why does Dunkin always hire incompetent teenagers? read more

Employees should really watch their language while customers are present especially when they have their young children present

Fruit is so good but they made our drink wrong four times food is good service was ehh ambulance was good. All the tables were clean this afternoon read more

Dunkin' - Coco mocha ice signature latte - Donuts Near Me - Menifee, California

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Can you please explain to us why you don't allow your employees to accept tips? I'm a paying customer who wanted to tip. This is a jaw droppingly bizzare practice. read more

always super fast and nice there even when I payed with quarters one time the only thing is some workers put way too much milk in the coffee there are only a couple that make my order perfect every time read more

Been to this Dunkin' everytime me or anybof my family have a dental appointment next door and we always get a great service. Today, 31 July 2025, it was the worst ever. First, I tried to order a box of munchins but the gir said "It only comes in 5 or 10 pieces". I asked her "So, you guys stopped selling a box of munchins and already doing 5 or 10 pieces?", girl said yes. Came to find out, you need to specifically ask this girl 25 pieces and she'll put it in the box. So I ended up paying for the two 10-pieces. Second mistake was her combining a chocolate and plane glazed munchins when I specifically asked for s 25-piece chocolate glazed and 25-piece plane glazed munchins. Third, I ordered sauge, egg and cheese sandwich and we got a bacon, egg, sandwich. Either the girl is brand new in that location or just didn't have any good training. First time getting a bad service after ovet 30 visits in this location but a bad service is a bad service. read more

Just had a delivery order of a sourdough bacon egg cheese sandwich along with a long hair in the cheese. What happened to wearing hair coverings??? read more

11:10am on July 1st. Croissant ham and cheese sandwhich was cold as if it was still frozen or came straight from the refrigerator to the bag. The hash browns didn't taste like other Dunkin' Donuts hash browns, this location they taste off every time. The only reason I'm not leaving a 1 star is because the coffee was good. Sucks because now I have to stop again somewhere else to grab me and my 3yr old breakfast. Waste of time read more

The drinks are always inconsistent. It's like you're rolling a dice . Risky on whether or not you'll get a good drink or sewer water . Today I was very clearly judged over the intercom buy one of the male employees (heavier set , newer employee ) regarding my drink. Yes I ordered what I ordered just do your job! This is why I order ahead read more

I go to Dunkin over Starbucks and the staff here are always so kind and helpful. My coffee orders are usually the same, it never differs. read more

Sadly another business forcing the customer to fend for themselves with no customer service. Two registers at the counter but the employees purposely do not address you to force you to use the self service kiosk. There's an ADHD gentleman trying to get help and has been disregarded more then once. I personally been here for 10-15 mins and yet have been served my 2 coffees let alone have been given my two sandwiches. I enjoy Dunkin and at one point this location but sadly am now disappointed read more

If i could give one i would. horrible service. Food was given to me last even though i had ordered first.

I Switched over from Starbucks and enjoy their cold coffee product valued priced. Wish their were more locations to visit. read more

Takeout review from this evening~ Why is all of my icing on the paper bag? In all my years of buying donuts, I've never seen donuts not wrapped in the white wax paper before being placed in a bag. TOP and BOTTOM DONUTS are FACING THE BROWN PAPER BAG Frustrating as we are presently returning to the location now to express how annoying this will be for our son's breakfast treat: a maple donut missing icing. read more

Dunkin' - How??..... WHY?... - Donuts Near Me - Menifee, California

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I have gone to this Dunkin multiple times, and the drive thru workers are not very warm or inviting. Often times I pull up to the drive thru and wait several minutes to hear "what can I get you?" With attitude. No greeting, nothing. This most reason time I waited and no one said anything for a few minutes and then said "are you ready to order?" Like I'm an inconvenience. I mostly go to the Murrieta Hot Springs Dunkin because they are always upbeat and personable. I hope some training is done for this drive thru staff. read more

Why come here no lemon loaf ok offer me a donut as if sage price said yes $3.45 and $1.79 is not the same price then macha with no sweet foam when paid for it ‍ read more

Dunkin' - Macha - Donuts Near Me - Menifee, California

We like to come here to buy donuts, but today the employee didn't care about how the donuts should be placed. and these donuts were meant for a friend. I wish that she put them in more nicely so not ugly looking read more

Dunkin' - Donuts Near Me - Menifee, California

Couple of years ago this used to be my to go spot. Feel like it's going more down hill ...for a drive through donut spot why is there no pictures of donuts that you carry. I'm suppose to just know all the names of the donuts I want especially order a dozen. "Oh everyone know the classic ..names" that's what they say ...so I'm sitting there describing the names of the donuts I want that's not classic...coffee gives you the jitters..it's never the same...either too sweet overly bitter overly odd color there's not same consistency. Donuts are stale and not worth the extra money. The hashbrowsn were reheated so many times by the time I got mine in the drive through it was like burned and hard. Breakfast sandwich for the price they charge taste and look like it should cost only $2 ...I haven't been back for awhile thought I'd give it another chance and that was probably the last time. If the food came out by the time you get up to pay it's probably not that amazing. read more

i love this location, it's normally great and the customer service is always awesome here. However, the one complaint i have is that half the time the lids they put on the foam drinks are constantly popping right off and/or leaking all over me every time i take a sip. So, if they could maybe see about getting better lids that would be perfect. read more

Someone messed up my order, and when I discussed to them about it they were able to fix it for me. Props to Alex for doing great at her job, SHE'S A REAL HUSTLER!!!! doing everything she can to help me! FANTASTIC service by her, would recommend asking her to make your drink, AND TIP HER BIG!!!! Super cool person as well, looks a little funny in glasses though read more