Place was busy, drink service was fast, food service slower. The coffees ere great, but the food was just lacking. I know I've had better from other Dunkin Donuts locations. Avocado toast was underwhelming, not fresh or chunky avocado but rather a premade quac-like substance. And the sourdough breakfast sandwich just lacked flavor, definitely needed more cheese or something b read more

Dunkin' - Spurs - Donuts Near Me - Linthicum, Maryland

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If I could give 0 stars I would. The customer service was terrible. As a regular at Dunkin this one definitely made it to the top of the list for WORST service ever. The cashier did not apply my rewards correctly. Not to mention my food was not made properly. I ordered matcha but received green oat milk. read more

The service is pretty solid when the black man isn't working, who is the manager apparently. He has a terrible attitude, horrible customer service and presents himself as if he doesn't want to be here. I order ahead of time so that it cuts down on wait time and the instructions are printed. I don't get the habit of calling customer lines and emailing. But this is my second encounter with this man, and something has to be done about his nasty disposition. read more

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DO NOT GO TO THIS STORE!!! No drive thru. 1150 07MAY2026- arrived. No one at counter. Would find out later three employees were there that day, but counter empty during the lunch rush. Customer 1 in front of me Called for someone to come to the counter. Nothing. Third customer arrives. 1st employee comes to counter. 1st customer has question about a speciality coffee drink. Employee 1 tells him he doesn't know. He could have asked the other two employees but didn't. E1, doesn't know the answer to yet another ingredient question. E2 comes out, doesn't know the answer to either question either. E1 then screws up C1's order three times on the register. Customer 2 (me) starts to think E1and E2 were outside the store getting high based on their behavior. C2 orders reg coffee, cream and one equal. E2 realizes there is no coffee brewed (at Dunkin Doughnuts in the middle of the lunch rush. Good planning) and starts a new brewing of coffee. E2 stars making C1's drink. E2 Makes the wrong size and screws up the ingredients. C3 was trying to place her order, but E1 walks away from her to help E2 remake C1's drink. E3 then informs C2 there was no coffee ready and more is being made. Employee three appears. Does nothing but stand behind the counter. Becomes obvious neither E1,2, or 3 prepared for lunch customers, checked coffee status. C1,2, and 3 are all standing at the counter waiting for their orders. None of the employees apologized to customers for these problems. 10-15 minutes have elapsed. I (C2) have to get back to work and I leave even though I paid for my coffee. I go to starbuck's drive-through in the next set of shops and get a coffee in under 2 minutes. My only regret is I can't give -4 stars. read more

It's amazing this shop stays open They do not have a drive thru and the staff has no concept that this a fast food type business and the service should be quick This staff works slower then molasses. Waited in line for 20 minutes and no movement as I watch 3 employees walking back and forth 1 was still working on the same customer as I walked in. 20 minutes later he's still on the same customer and nobody else has been service. It would have been lunchtime before I can get a coffee from here at this pace. read more

Yte cashier lied and said she made freah bagels this morning. they aren't big enough it seems to make their own. why lie? I can order sthg else. petty This is hard as a rock read more

Dunkin' - Cinn raisin with veggie. Yuck Worst bagel ever - Donuts Near Me - Linthicum, Maryland

Stopped by on my way back to Va to grab some coffee. The person behind the counter was very friendly and provided info on a coffee I was thinking of trying but based on the info he provided about the blend, I decided it would be too strong for me. I decided on the toasted white chocolate latte which was very good.While there I grabbed me a frosted donut in honor of my team the Baltimore Ravens read more

Dunkin' - Frosted donut ... representing the Baltimore Ravens - Donuts Near Me - Linthicum, Maryland

Absolutely rude customer service. I have never been more disrespected in my life by a person making coffee. To tell Me you hate me for asking if my order is ready is beyond unacceptable. You have something ignorant to say you can at least wait until I leave. Rude and out of line. Train your employees a little better. read more

Stopped in for a quick coffee and donut. I used the app to pre-order and had no issues until I walked in and stood there for five minutes wondering why it was taking so long. I checked the app and realized I hadn't told it to make it now. No issues with the coffee and donut, and I was out the door. There's plenty of parking out front as it's in a small mall area with other restaurants. It offers outside and inside seating if one desires to hang out, although it appeared most got it to go. read more

Dunkin' - the front of a dunkin donuts restaurant - Donuts Near Me - Linthicum, Maryland

No drive-thru but there are some parking spaces due to the proximity to a selection of restaurants in the hotel airport area. read more

Dunkin' - the inside of a dunkin donuts shop - Donuts Near Me - Linthicum, Maryland

A good dunkin. Cleaner that most Dunkin's I've been too. I think what made this stand out for most Dunkin's I've been to is that it was nice inside without many stains on the table or old food on the ground. read more

As someone with a history in customer service, I have never been more appalled at the combativeness from this location's supervisor(Anthony). His own associates outclass and over qualify him by far! I work at Amazon air and after a long overnight shift went in to grab a coffee to stay awake on the drive home. With only one other customer in line and no one else in the shop besides me he took their order and started making it. --My problem was that he didn't give a simple "someone will be right with you sir" which allowed a woman to come in and take my place in line. I was seated and being a man I simply allowed the woman to go first. He acted as though I wasn't there and even when I told him how he could've handled it he didn't show one sign of empathy or remorse which baffled me and caused me to lose my cool. I tried to talk to him in a cooler tone, still condescending and combative. I even came in after my shift the next day to patronize the store and tell him what I'd been through. He chose instead to remain argumentative. I'm sure that if someone disagrees that he has an air impoliteness around him they are not a person of color. With every occasion between us having hardly any fast paced business I believe I am right to write this review seeing as I've only ever written negative or possible reviews when I have been extremely inspired to do so. But maybe Anthony can digest how he comes off better through reading than speaking. read more

To busy to get behind two young girls playing around instead of keeping up with orders. Idk who was the manager cause it was no organization going on I had four people get served that came in after me got the order before I got mine. Covid has definitely change the customer service and it's worse now .‍ read more

We arrived at 6:30am and they had two workers. These two workers were completely overwhelmed. I would not recommend this location if your in a hurry! Plus the pumpkin drink had too much syrup in it and the hot chocolate was very weak. read more

Watched a store manager/employee walk in from outside and just started making drinks and food! She didn't even wash her hands! She was smoking a cigarette too! read more

if I could give this Dunkin zero stars I would. I placed my order for a large ice coffee. I waited 30 minutes and received the wrong coffee. While I waited those 30 minutes, I couldn't tell you how many people came in and out and received their hot coffees right away. The worse customer service ever. Save your time and spend your money at another location. read more

This is the slowest place on around. The staff is severely lacking and struggles to preform the most basic of tasks. Avoid at all cost.

OKSO. It all started when I asked for 2 chocolate glazed donuts. I was informed there was only one left and I said okay I'll just take a 1 vanilla glaze and 1 chocolate. He goes to get the chocolate and I see 2 left!! 2 that I wanted. I'm like whatever. Then I get an iced black tea. This man... I'm pretty sure he put hot black tea in with the ice and I ended up with room temperature sugar water tinted with tea. Make sure you check your drinks before you leave. read more

This place is so terrible in the morning. It's so busy. And yes Dunkin shops are usually busy but this one is different . You wait in line forever then it takes forever to get whatever you ordered. The fastest way to get out is to only order like a donut or muffins, something that they can just put in a bag. I'm unsure of how it is at other times during the day. But if you don't mind waiting, hey i say go. But if you're in a rush, or on your way to work, not such a good idea . read more

I was worried after all the previous reviews but they had an extremely nice staff and it was very clean. Wait time wasn't any longer than any other Dunkin I've been to. read more

Unbelievably slow. Online orders are prioritized over the line of people from the register to the door

Ordered online and they waved us away when we got there. Said they close at 7 but didn't let me in at 4:30 to pick up the order. Wasted my money. Won't be coming back to these crooks . read more

Terrible service after waiting 10 minutes they still didn't have our order and they where rude despite the fact they made the error

Stopped in for coffee and tea Greeted with a cherry good morning how are you and how can we help you Place was very clean and service was quick Coffee and tea both good and hot read more

Slowest service I've ever had at a dunkin. Unprofessional employees on their phones when we are waiting over 20 minutes for some sandwiches. If I could give them 0 stars, I would. read more

Coffee and breakfast was great, but customer service was lacking. Maybe I wasn't the only one that needed some coffee that morning. On the bright side, there was no line and the place was pretty clean! read more

They messed up my order. Asked for a hot coffee and instead they charged me for an iced coffee. However, they were really nice and gave the hot coffee free of charge and 2 extra donuts! Nice :) read more

1 person working. Took over 20 min and I was 2nd in line. Never came to register to take orders. Horrible service.

Great service. I was surprise to see them with full staff at 5 something in the morning. The casher was always smile at you and said good morning to everyone. However, the service might be a little small. Somehow it took a little longer before the order come out. In general, there is room for improvement. read more

First time coming and was instantly welcomed with a "good morning sir" place was clean coffee was done quick and was fresh and my sandwich (which usually takes a while to be done) was done quickly and I was on my way. Definitely my new stop to work. read more

Staff at the register are very welcoming. They greet you with a smile once you walk up to the register and they repeat your order to ensure they rang everything up correctly. However on the complete opposite spectrum, the staff that make your order are about 90% of the time inconsistent and rude. I go there on a frequent (for the convenience of location) and can honestly say that I anticipate my order being wrong every single time. And when you correct the staff regarding your order, they reciprocate ill mannered attitudes towards you. I am confused with where the disconnect between the system by which I place my correct order is misinterpreted in the system by which the staff receive the order. I can clearly see on my receipt the order says cream cheese on the side but every single time they put cream cheese on the bagel itself which then makes me feel guilty that a whole bagel is thrown away. I should not have to feel guilty for their faulty order. If I ask for almond milk in my iced coffee, I don't expect to see my coffee to look black. I don't typically rate negatively however I feel like the frequency of these occurrences warrant the need to be publicly noticed. read more